2 barer/lounger, bar ved poolen
Tjek tilgængelighed

Anmeldelser af Fairmont Amman

5 out of 5
Fairmont Amman
6 Beirut St - Fifth Circle, Amman

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 225 af i alt 279 anmeldelser" "
Bedømmelse på 8 − Udmærket. 35 af i alt 279 anmeldelser" "
Bedømmelse på 6 − Okay. 10 af i alt 279 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 279 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 279 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,4/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lars Due

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Topdollar luxury
This is by far the best 5* hotel i have tried. Not one single negative thing to complain about. Rooms are big, bathroom is big, lots of very good elevators, top security, valet parking, huge fitness and spa area, very nice restaurants & excellent service from everyone. Whatever you ask for, the answer is yes. Special thanks from my brother and I to: Jeriah from the Bar Caprice, Amira from the Crystal Lounge, Bahy from Restaurant Nur, Michael from Restaurant Salt & the very charming and professionel Omar from the reception☀️😎🤗
Overnattede 7 nætter i maj 2019
Svar fra Fadeel Wehbe den 29. maj 2019
Dear Lars , It was our pleasure to welcome you at our property and we are glad to see you had a memorable time throughout your stay. Thank you for praising the special efforts of our colleagues (Jeries , Amira, Bahy, Micheal and Omar ) Best Regards General Manager Fadeel Wehbe

10/10 Fremragende

Mira

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2019
Svar fra Fadeel Wehbe den 16. apr. 2019
Dear Mira, Thank you for choosing Fairmont Amman I am pleased that you enjoyed your stay with us. It is amazing to read that we met your expectations in all aspects during your stay. Rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you and we look forward to welcoming you again soon. Best Regards

10/10 Fremragende

Claus Dyhr, Charlottenlund

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2018
Svar fra Fadeel Wehbe den 10. okt. 2018
Dear Claus Dyhr , Thank you for taking time to share your feedback following your recent visit to Fairmont Amman. It was our pleasure have you staying with us. At Fairmont; our goal is providing a customized service to our guests and am glad that we fulfilled what we have promised. Looking forward welcoming you back soon to the Fairmont Amman

10/10 Fremragende

Anica

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Haissam, Beirut

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
everything
Overnattede 3 nætter i februar 2024
Svar fra Mohammad Odeh den 5. mar. 2024
Dear Haissam, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely, Mohammad Odeh Director Of Rooms

10/10 Fremragende

Haissam, Beirut

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything
Overnattede 1 nat i februar 2024
Svar fra Mohammad Odeh den 5. mar. 2024
Dear Haissam, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely, Mohammad Odeh Director Of Rooms

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful service from all levels of staff. Because this was our second stay, they sent us a bowl of fruit and a Thankyou card. The rooftop bar and restaurant was lovely.
Overnattede 1 nat i februar 2024
Svar fra Mohammad Odeh den 5. mar. 2024
Dear David, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Mohammad Odeh Director Of Rooms

10/10 Fremragende

TAHA

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i december 2023
Svar fra Mohammad Odeh den 31. jan. 2024
Dear Taha, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely, Mohammad Odeh Director Of Rooms

10/10 Fremragende

Nudrat

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Mohammad Odeh den 31. jan. 2024
Dear Nudrat, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely, Mohammad Odeh Director Of Rooms

8/10 Udmærket

Jeries

Overnattede 8 nætter i december 2023
Svar fra Mohammad Odeh den 29. jan. 2024
Dear Jeries, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Mohammad Odeh Director Of Rooms

8/10 Udmærket

Dharma

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Check in process was very bad. Slow, unfriendly. Room was great and location also v good. Check out was also very good. Pity about the check in.
Overnattede 1 nat i december 2023
Svar fra Mohammad Odeh den 4. jan. 2024
Dear Dharma, Thank you for taking the time to tell us about your experience at the Fairmont Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammad Odeh Director Of Rooms

6/10 Okay

Christina

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful but my least favourite hotel on trip
It’s a wonderfully presented hotel but in a really boring part of town, also not very walkable in the immediate vicinity, which I usually like to do to explore. In hindsight it’s probably a business trip type hotel. I was also disappointed in service one of the days I stayed, a lady loudly disclosed my room number in the breakfast hall (which I didn’t appreciate for my privacy) and made a fuss while I was in the middle of eating saying breakfast wasn’t included, which it actually was. Even if it wasn’t included it was a silly thing to make a fuss over as if I was going to run away and not pay or couldn’t afford it, which is a rude assumption when I would have happily paid when settling my bill on checkout if it wasn’t included, which it was. Aside from this the staff were generally nice but the breakfast incident left a bad impression and seemed unprofessional. Especially when comparing to some other amazing hotels I’ve stayed in on this trip, this stay fell short of my expectations of Fairmont hotels I’ve enjoyed in other cities.
Overnattede 2 nætter i december 2023
Svar fra Mohammad Odeh den 4. jan. 2024
Dear Christina, Thank you for taking the time to tell us about your experience at the Fairmont Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammad Odeh Director Of Rooms

10/10 Fremragende

NASER, Richardson

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place and very clean and friendly staff
Overnattede 1 nat i december 2023
Svar fra Mohammad Odeh den 4. jan. 2024
Dear Naser,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,Mohammad Odeh Director Of Rooms

4/10 Dårligt

Hiba

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter
I booked a Fairmont expecting to get the fairmont experience, unfortunately that was not the case and I am surprised! I got a room with hair in the bathroom, no tissues, missing amenities and torn bath towels and torn sheets! I made a booking with the salon only to be informed it wasn’t confirmed! Similar situation with the Spa! Staff were not so friendly and barely managed to smile! Booked dinner for a special occasion, nothing was mentioned or celebrated as requested! Very surprised and very disappointed with the whole experience! Oh, not to forget, every night my room key would not work and I would have to go again to reception to get it reactivated! Seriously disappointed!
Overnattede 4 nætter i december 2023
Svar fra Mohammad Odeh den 25. dec. 2023
Dear Hiba,Thank you for taking the time to tell us about your experience at the Fairmont Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammad OdehDirector Of Rooms

10/10 Fremragende

mohamad

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel with good facilities
Overnattede 3 nætter i december 2023
Svar fra Mohammad Odeh Director Of Rooms den 7. dec. 2023
Dear Mohamad,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohammad OdehDirector Of Rooms

2/10 Forfærdeligt

Yahia

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
İstediğimizi oda vermediler ve iç havuzu kullanmak için izin vermediler ve 130 usd teminat aldılar
Overnattede 2 nætter i november 2023
Svar fra Mohammad Odeh den 2. dec. 2023
Dear Yahia,Thank you for taking the time to tell us about your experience at the Fairmont Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mohammad OdehDirector Of Rooms

8/10 Udmærket

Islam

Rejste med partner
Synes godt om: Rengøring, service og personale
Lovely building Lovely breakfast Toiletries lacking given prices and star rating Not located near anything by foot
Overnattede 2 nætter i november 2023
Svar fra Mohammad Odeh den 21. nov. 2023
Dear Islam,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohammad OdehDirector Of Rooms

10/10 Fremragende

Elie

Synes godt om: Faciliteter
Very nice hotel, clean, service is great from the team. Welcoming always and great cuisines and food
Overnattede 1 nat i november 2023
Svar fra Mohammad Odeh den 21. nov. 2023
Dear Elie,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohammad OdehDirector Of Rooms

10/10 Fremragende

Talal

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice Hotel
Overnattede 3 nætter i november 2023
Svar fra Mohammad Odeh den 12. nov. 2023
Dear Talal,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad OdehDirector Of Rooms

6/10 Okay

Ane

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a beautiful hotel with lots of luxurious amenities and dining choices in the hotel. The area seems not to have many other dining options except you went to a restaurant from another hotel. We had a terrible nights sleep on the first night due to broken air conditioning. We mentioned it a few times but although it was finally fixed around 6am in the morning, there was no attempt to compensate us for spending so much for a nights while getting no sleep. We thought that was weird as hotels have compensated for less and in this case, we were up all night. They forgot our breakfast order on the morning of our departure - but the chef did make hasty attempts to remedy this which we appreciate. It was not the best of our stays in Jordan even though it was the most expensive and we thought we would use this as a treat for us as a couple, it sadly went sideways for us.
Svar fra Mohammad Odeh den 17. nov. 2023
Dear Ane,Thank you for taking the time to tell us about your experience at the Fairmont Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mohammad OdehDirector Of Rooms

4/10 Dårligt

Gregory

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Not 5 star service…
Room was ok but service is below average for 5* hotel. Pool was supposed to be open in October but was told it’s close due to cold weather (was 29 degree C) Cleaning not top for this category. Hotel seem understaff in some parts. Still wait reply to my message after 3 days.. big deception should found better alternative in this price category.
Overnattede 2 nætter i oktober 2023
Svar fra Mohammad Odeh den 31. okt. 2023
Dear Gregory,Thank you for taking the time to tell us about your experience at the Fairmont Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mohammad OdehDirector Of Rooms

10/10 Fremragende

Ayman

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
7 Stars like Hotel
Overnattede 2 nætter i oktober 2023
Svar fra Mohammad Odeh den 29. okt. 2023
Dear Ayman,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. .We sincerely apologize if our staff did not provide the level of friendliness and warmth that we strive for. As a hotel that often caters to a diverse range of guests, including business travelers, we understand the importance of treating each guest with equal respect and value. We truly appreciate your input and will address this matter with our team to ensure all visitors, regardless of their purpose of stay, receive the attentive and hospitable service they deserve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad OdehDirector Of Rooms

10/10 Fremragende

Kaneez

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best hotel ever
Amazing hotel with the friendliest staff and awesome food. Should be a 7 star property.
Overnattede 2 nætter i oktober 2023
Svar fra Mohammad Odeh den 22. okt. 2023
Dear Kaneez,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad OdehDirector Of Rooms

10/10 Fremragende

kiran reddy

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Fairmont Amman stay
It was amazing experience in the Fairmont Amman. Property was amazing and the staff were very helpfull. They have amazing restaurants and their Breakfast is one of the best.
Overnattede 3 nætter i oktober 2023
Svar fra Mohammad Odeh den 21. okt. 2023
Dear Kiran,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad OdehDirector Of Rooms

10/10 Fremragende

Madeleine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing hotel with excellent service!
Overnattede 2 nætter i oktober 2023
Svar fra Mohammad Odeh den 20. okt. 2023
Dear Madeleine,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad OdehDirector Of Rooms

10/10 Fremragende

Wendy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Loved it
This hotel was luxurious and friendly. We have stayed here twice because it felt like a home away from home. It may seem ostentatious but the people are so helpful; the food delicious and our room was comfortable.
Overnattede 2 nætter i oktober 2023
Svar fra Mohammad Odeh den 17. okt. 2023
Dear Wendy,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohammad OdehDirector Of Rooms

10/10 Fremragende

Martin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed staying at the Fairmont, we particularly liked the restaurants and the singer in the Caprice bar. Those two are fantastic.
Overnattede 2 nætter i oktober 2023
Svar fra Mohammad Odeh den 16. okt. 2023
Dear Martin,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohammad odehDirector Of Rooms

4/10 Dårligt

Farah

Rejste i en gruppe
Synes ikke om: Rengøring
The rooms were nice and so were the bathroom layouts. However, the room was completely dirty and housekeeping service was bed. They did apologize after I complained but I was not compensated or given a gift although I provided evidence that would have caused some other guest to simply leave the hotel. Staff was not welcoming during check-in but became nice after the complaints.
Svar fra Mohammad Odeh den 9. okt. 2023
Dear Farah,Thank you for taking the time to tell us about your experience at the Fairmont Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mohammad OdehDirector Of Room

10/10 Fremragende

Halit

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly and helpfull staff Clean
Overnattede 2 nætter i oktober 2023
Svar fra Mohammad Odeh den 9. okt. 2023
Dear Halit,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad OdehDirector Of Rooms

2/10 Forfærdeligt

MUNA

Rejste med familie
Synes ikke om: Rengøring, service og personale, værelsets komfort
Overnattede 4 nætter i september 2023
Svar fra Mohammad Odeh den 3. okt. 2023
Dear Muna,Thank you for taking the time to tell us about your experience at the Fairmont Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to contact you to further understand the problem in order to take the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Mohammad OdehDirector Of Rooms

10/10 Fremragende

Wendy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Outstanding
This hotel even smells like a 5 star hotel. The staff, the food, the room, the entire building is extraordinary. We had a medical situation that the staff guided us through. Outstanding. Breakfast was delicious. Try the hotel restaurant NUR. The Lebanese food was so yum. We didn't want to leave this place.
Overnattede 2 nætter i september 2023
Svar fra Mohammad Odeh den 3. okt. 2023
Dear Wendy,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad OdehDirector Of Rooms

10/10 Fremragende

Naser

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Mohammad Odeh den 2. okt. 2023
Dear Naser,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad OdehDirector Of Rooms

10/10 Fremragende

hayder

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Mohammad Odeh den 2. okt. 2023
Dear Hayder,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad OdehDirector Of Rooms

10/10 Fremragende

nedal

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really excellent stay
Overnattede 1 nat i september 2023
Svar fra Mohammad Odeh den 29. sep. 2023
Dear Nedal,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad OdehDirector Of Rooms

10/10 Fremragende

MOHAMMED

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best customer service
Overnattede 3 nætter i september 2023
Svar fra Mohammad Odeh den 29. sep. 2023
Dear Mohammed,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad OdehDirector Of Rooms

10/10 Fremragende

Siddhartha

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms were very modern, large and and well appointed. The hotel has many upscale high quality restaurants. The concierge was very helpful with making travel arrangements.
Overnattede 8 nætter i september 2023
Svar fra Mohammad Odeh den 15. sep. 2023
Dear Siddhartha,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We appreciate recognizing our team, We will for sure share your kind words with them.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad OdehDirector Of Rooms

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Mohammad Odeh den 8. sep. 2023
Dear Peter, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad Odeh Director Of Rooms

10/10 Fremragende

Faisal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect
Overnattede 3 nætter i august 2023
Svar fra Mohammad Odeh den 5. sep. 2023
Dear Faisal, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad OdehDirector Of Rooms

10/10 Fremragende

OMAR, Salwa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent Stay!
Overnattede 3 nætter i august 2023
Svar fra Mohammad Odeh den 5. sep. 2023
Dear Omar, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad OdehDirector Of Rooms

10/10 Fremragende

Saad

Overnattede 2 nætter i juli 2023
Svar fra Faisal Al Husari den 7. aug. 2023
Dear Saad,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faisal Al Husari Front Office Manager

10/10 Fremragende

Ahmed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice stay
Overnattede 1 nat i juli 2023
Svar fra Faisal Al Husari den 24. jul. 2023
Dear Ahmed,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Faisal AL HusariFront Office Manager

10/10 Fremragende

wael, lakeland

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The best hotel in amman and entire world with no exceptions . Super class and super elegent . nothing like it
Overnattede 5 nætter i juli 2023
Svar fra Faisal Al Husari den 24. jul. 2023
Dear Wael,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Faisal AL HusariFront Office Manager

10/10 Fremragende

Maher

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Faisal Al Husari den 10. jul. 2023
Dear Maher,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faisal Al Husari Front Office Manager

10/10 Fremragende

RABIH

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Such a beautiful hotel worth every penny.
Overnattede 1 nat i juli 2023
Svar fra Faisal Al Husari den 8. jul. 2023
Dear RABIH,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Faisal Al HusariFront Office Manager

10/10 Fremragende

iman

Overnattede 1 nat i juni 2023
Svar fra Faisal Al Husari den 24. jul. 2023
Dear ImanWe very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Faisal AL HusariFront Office Manager

6/10 Okay

Ali

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Dirty carpet and cigarette smells and bad towels
Overnattede 1 nat i juni 2023
Svar fra Faisal Al Husari den 8. jul. 2023
Dear Ali,Thank you for taking the time to tell us about your experience at the Fairmont Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Faisal Al HusariFront Office Manager

10/10 Fremragende

RABIH

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s truly a 5 star
Overnattede 2 nætter i juni 2023
Svar fra Faisal Al Husari den 30. jun. 2023
Dear RABIH, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faisal Al Husari Front Office Manager

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful property with exceptional service. Best hotel in Amman.
Overnattede 1 nat i juni 2023
Svar fra Faisal Al Husari den 22. jun. 2023
Dear Jennifer,We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faisal Al Husari Front Office Manager

10/10 Fremragende

Raja

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great facility
Overnattede 1 nat i juni 2023
Svar fra Faisal Al Husari den 17. jun. 2023
Dear Raja, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Faisal Al Husari Front Office Manager

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel
Stay for 3 nights after a cycling trip around Jordan… everything was perfect, beautiful room, friendly, helpful staff, couldn’t have wished for more
Overnattede 3 nætter i maj 2023
Svar fra Faisal Al Husari den 28. maj 2023
Dear Paul, We very much appreciate your comments regarding your stay at the Fairmont Amman. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Faisal Al HusariFront Office Manager