Overnatningssteder i Alsace-Lorraine

"We visited Zeno during vacation and expected a “apartment hotel” but is not a hotel - it is a privately owned nursery home who rent out empty apartments. You pick up your breakfast in the nursery home dining room, and are asked to eat in your room. Our room was dirty. Reception lady was very friendly trying to help. Not at all what we expected and we were embarrassed to enter “other people’s” home and feel a kind of disrespect just walking in/out privacy of older and not healthy residents."

"Som hotelværelse fejlede det intet, men som lejlighed manglede det en del køkkenfaciliteter til at lave sin egen mad. Som hotelværelse var det helt i top og rengøringen fejlede heller ikke noget. Dog kunne det være rart at vide på forhånd at værelset var på 2. sal uden elevator."

"Pas de chauffage dans ma chambre, température à 14 degrés. Une couverture supplémentaire demandée m'a été apportée le lendemain. Je devais rester 5 nuits, j'en suis partie au bout de 2 nuits !! J'ai demandé un remboursement mais à ce jour, après 1 mois, toujours sans réponse ni réaction de la part de l'hôtel. A fuir !!!"