Aldkarre

Wonderful stay and amazing location in a perfect city 👌

paid £410 for a 2 night stay. Upon check in I was presented with a list of rules (empty bins, strip beds on departure amongst others) and asked for a €400 deposit for any potential breakages of which couldn’t be processed due to restrictive refund policies. The attitude and lack of help and welcome from staff was the worst I’ve ever experienced. No attempt to understand or put things right. The propertiy was amazing just like the pictures. The welcome and customer service was overlooked and despite my efforts to highlight my misfortune I was met with arrogance and rudeness - don’t judge this property on just pictures!