Hoteller nær Akumal Ecological Center

"Everything from check-in to check-out was excellent. We could not have asked for a better experience. Francisco at check-in was great, as was Juan at check-out. Efrain with VIP services was helpful and made our stay better. Alexandria was our concierge and she made sure we had everything we needed, from room maintenance to making reservations for dinner at the Japanese hibachi experience. Luisa from the Spa made reservations for us for some relaxing massages, and Carmen and Luz were excellent at...

"Exceptional view, beach access, swimming pool, nearby shops, cafes, restaurants. "

"Værelser var ok. Hotellet ligger udenfor byen det giver nogle udfordringer mht. mad. Man kan tage en bus til Akumal og handle ( lidt) Husk kontanter - der var flere dage uden penge i ATM. Der er kun Strandcafeen hvor man kan spise om aftenen og der betales kontant. Lidt dyrt. Lille pool men hoteller har direkte adgang til strand. "

"Hotellet er fuldstændig perfekt. God beliggenhed, dejlige værelser, stort og lækkert udvalg af mad, fuldstændig fantastisk personale. Kan virkelig anbefales. "

"Rent og pænt. Stille. Venligt og hjælpsomt personale. "

"Super fin lejlighed med 3 værelser og 3 badeværelser. Super sted lige ud til stranden og tæt på hyggelig restaurant med pool, som vores børn elskede. Valuenfor money! Ville bestemt komme igen i et par dage eller tre. Desværre meget tang, men det er et problem alle steder i disse mdr - det kan hotellet ikke gøre for. "

"Super ophold og fremragende morgenmadsbuffet "

"La habitación bien, cómoda. Con aire acondicionado. En las noches es un poco tenebroso y no hay personal. No pasó nada y quizás lo sentimos así por que ramos los únicos en la propiedad. Está bien ubicado y cerca de muchos lugares de interés si llevas auto."

"Such a nice place with very friendly staff especially from the concierge Juan who made anything happen. "

"This hotel located in the jungle near Tulum made our visit and holiday in Mexico unforgetable. This place is truly the most romantic place, the facilities, the food & drinks are so delicius - and then you wont meet more kind & serviceminded staff. They always “walk the extra mile” for you - a special thanks to Javier & Enesto for extraordinare kindness and support at this beautifull place. "

"This was one of the most dreamy places I've ever visited. The grounds were gorgeous between the beach, the jungle, and the architecture. The service was unrivaled. Luxurious in every sense. Can't wait to come back!"

"Family friendly en bloque Family Selection y resto. Habitaciones limpias."

"We were a family of 5 and after a few complications finding the right rooms Jazmin in the front desk showed excellent customer service and found a great solution for us. The hotel is really really nice. The rooms are spacious and new. The pool areas are fantastic, the beach is wide and white and the food and drinks were above our expectations. The only thing to consider is if you need connecting rooms. If so, this is only available with a booking in family selection, which is at a premium...

"The resort is gorgeous and the staff are amazing. The food was good, not as many choices due to low season but well made. The beach was inundated with seaweed, but workers worked tirelessly to remove it and make it usable for guests."

"Amazing resort, incredible staff, and the vibe was top‑tier. The swim‑up room? Mandatory. Non‑negotiable. Life‑changing. Now… the only thing that threw me off was eating breakfast while other guests were casually strolling around in the nude like it was a National Geographic special. It was my first au naturel experience, and let’s just say watching people prance around naked while I’m trying to enjoy eggs wasn’t exactly my personal vacation fantasy. But aside from the unexpected...

"Todo excelente!"

"We had an amazing stay at this resort. From the moment we arrived, everything was excellent. The scenery was beautiful, the property was clean and well-maintained, and the overall atmosphere made it easy to relax and enjoy ourselves. The food was great throughout our stay, with plenty of options and consistently good quality. The staff was also outstanding — friendly, helpful, and always making sure guests were taken care of. You can tell they take pride in creating a great experience. Between...