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Anmeldelser af Macdonald Norwood Hall Hotel

4 out of 5
Macdonald Norwood Hall Hotel
Garthdee Road, Cults, Aberdeen, Scotland

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 209 af i alt 390 anmeldelser" "
Bedømmelse på 8 − Udmærket. 121 af i alt 390 anmeldelser" "
Bedømmelse på 6 − Okay. 42 af i alt 390 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 390 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 390 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2019
Svar fra FOM den 13. aug. 2019
Thank you for your review, we hope to welcome you back again in the near future.

10/10 Fremragende

Celine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable and charming
Wonderful hotel with good food and service. Very charming house and garden.
Overnattede 1 nat i juli 2017

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great experience!
Overnattede 1 nat i maj 2024

8/10 Udmærket

Mylene

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful historic hotel with lovely atmosphere. Would have rated it 5 stars if it had a spa.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Alicia A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful place to stay
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Isabeau

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I recently had the pleasure of staying at this magnificent hotel and was thoroughly impressed by its grand yet cozy atmosphere. The staff were helpful and kind, but not overbearing. Despite my short stay, I had a great time. There was only one minor issue I found with the playlist in the bar, lounge and library areas. While the intention may have been good, the piano instrumental covers of current pop songs on repeat didn't quite hit the mark for me. I would have preferred some jazz instead, seems more suitable for the design of the hotel and for my intentions to sit by the fire and read all afternoons. Perhaps it was due to licensing restrictions? Overall, though, it was a wonderful experience, and I will definitely be returning.
Overnattede 2 nætter i marts 2024
Svar fra Reservations At Norwood Hall den 24. apr. 2024
Thankyou Isabeau for your review, I am glad to hear you found the staff welcoming, and enjoyed the atmosphere. Thankyou for your feedback on the music, I will update the playlist to get more variety. I hope to welcome you back in the future.Kind Regards

4/10 Dårligt

Mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice people, poor hotel
Absolutely muddled maze of a hotel that requires you to take 2 different lifts- one up then another one down(!) to reach your floor. Absolute pain in the backside! Also the restaurant prices are ridiculously high. £24 for a burger, but if you want chips that’s an extra £5. Bar had VERY limited beer selection….lager! Nice people but I wouldn’t choose to return.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Robert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

Billy, Perth

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

BART

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The grounds and common areas are stunning and very luxurious. Dinner and breakfast were also very good. Staff were very welcoming and accommodating as well.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

john

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Unique and interesting. Staff very considerate and helpful
Overnattede 1 nat i september 2023

10/10 Fremragende

Ren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale
Overnattede 2 nætter i september 2023

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Needs freshened up
The hotel looks stunning from the outside and equally so when you step inside. However, the room was dated, dreary and small. I understand the old charm but it needed freshened up, especially the threadbare carpets. It was also extremely hot! When it came to breakfast, there was no staff around but there were hot buffet trays out so we started to help ourselves. Halfway along the line, a staff member came over and was rather rude about it not being self service. The food was ok but the coffee was terrible. We had to continually ask for things like toast which should have been offered in my opinion.
Overnattede 1 nat i juli 2023

6/10 Okay

John

Overnattede 1 nat i august 2023

8/10 Udmærket

Kem

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay here for comfort
Great hotel with super comfortable rooms, great service from Robert and Jan. Breakfast was well made and the dining room has a somewhat stately quality.
Overnattede 1 nat i august 2023

6/10 Okay

Keiko

Synes godt om: Service og personale
Synes ikke om: Faciliteter
Overnattede 2 nætter i juli 2023

8/10 Udmærket

elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

10/10 Fremragende

Carissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Impressed and Will Return!
We were SO impressed with this place. It was right there in the beat of Aberdeen. The exterior was nice, but the interior blew our minds. I recently found out I have MacDonald clan in my heritage, so of course I was ecstatic to stay here. We had an unexpected (unnecessary) fire drill, but it worked out. We would love to stay here again.
Overnattede 1 nat i juli 2023

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Food and drink a bit pricey.
Staff very good and friendly. We felt the food and drink was a bit pricey. The bar food was to expensive to have a simple bar meal. Also there was a fire alarm around 12 midnight which was poorly organised.
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Maureen

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
On arrival we were given a free room upgrade, the room was lovely and clean and comfortable and all the staff we encountered were very friendly.
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023

10/10 Fremragende

Barry

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023

8/10 Udmærket

tracey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely character hotel
Lovely hotel for a night away. Full of character and period charm. Fabulous menu in the restaurant and comfortable bar to relax in afterwards. My only issue was that they ran out of fresh pastries by 9am and no alternative offered.
Overnattede 1 nat i maj 2023

10/10 Fremragende

Colin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023

10/10 Fremragende

William

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful, clean hotel with friendly, attentive staff. Easy access to village and larger city if required.
Overnattede 3 nætter i april 2023

8/10 Udmærket

Carolann

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Norwood Hall is set in beautiful grounds, peaceful and was a beautiful choice by my friend for her wedding. Rooms are lovely, clean and a good size. 11am is not great for check out especially if you have attended a wedding the night prior. My only negative is that most quests at the hotel were charged different prices for our rooms on the wedding night.
Overnattede 1 nat i april 2023

10/10 Fremragende

Joji

Overnattede 1 nat i april 2023

10/10 Fremragende

Nicholas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023

6/10 Okay

Elizabeth

Synes godt om: Rengøring
Overnattede 1 nat i marts 2023

8/10 Udmærket

Keith

Overnattede 1 nat i marts 2023

10/10 Fremragende

Alistair

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2023

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My Stay
Amazing place, staff friendly, great food.
Overnattede 1 nat i februar 2023

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place
Great place to stay fully recommended
Overnattede 1 nat i februar 2023

4/10 Dårligt

Les

Overnattede 1 nat i februar 2023

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2023

10/10 Fremragende

Diane

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022

10/10 Fremragende

Harry

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Very nice hotel with amazing service.
Overnattede 1 nat i november 2022

10/10 Fremragende

Susan

Overnattede 1 nat i november 2022

8/10 Udmærket

Fatima

Overnattede 1 nat i oktober 2022

10/10 Fremragende

Martin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Helpful and attentive staff. Comfy and very large beds.
Overnattede 2 nætter i oktober 2022

10/10 Fremragende

Nanduri Sai

Overnattede 1 nat i oktober 2022

4/10 Dårligt

Hannah

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Extremely disappointing, would not recommend.
This was an incredibly disappointing stay. We decided to book at this establishment that was further out of town as the photos were amazing and it is down as being a four star hotel. We arrived, check in was easy and the man was lovely he directed us to our room and this is where it all went wrong. Our room was out the very back in what appeared like a school camp level of accomodation. We open the door to our room and were so disappointed, an incredibly old room that was extremely dated and very small. The bathroom had mold and only one towel was out. I never like to leave bad reviews so at this point we decided we would rather speak to the establishment about it rather than just type a bad review after. The man we spoke to was kind however there was zero acknowledgement of the poor standard of the room, he offered to try and move us however they were booked out so he couldn’t. There was nothing else offered by the establishment as compensation. I booked at a four star hotel expecting a standard four star room. We have been travelling europe for five weeks and every four star establishment we have booked has been up to a four star standard. I’m completely happy too stay in a lower standard room however when I am deceived by pictures and I pay for a higher standard hotel it is extremely disappointing, if I had of known what the room would look like I would’ve stayed somewhere in town and saved petrol, no photos of our room were shown online in advertising.
Overnattede 1 nat i oktober 2022

8/10 Udmærket

Johnston

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Disappointed that “organised” parties seem to have preference at meal times. They had carpeted room with fire and good ambience whilst individuals were put in a smaller uncarpeted room with no ambience.
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Fiona

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022

10/10 Fremragende

Patricia

Overnattede 1 nat i september 2022