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Anmeldelser af Hampton by Hilton Aberdeen Airport

3.5 out of 5
Hampton by Hilton Aberdeen Airport
Harvest Way, D2 Business Park, Aberdeen, Scotland

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 302 af i alt 519 anmeldelser" "
Bedømmelse på 8 − Udmærket. 163 af i alt 519 anmeldelser" "
Bedømmelse på 6 − Okay. 33 af i alt 519 anmeldelser" "
Bedømmelse på 4 − Dårligt. 13 af i alt 519 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 519 anmeldelser" "

9,6/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice and clean close to the airport
Close to the airport New hotel with fitness facilities
Overnattede 1 nat i juli 2018

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice clean hotel with friendly staff.
Overnattede 1 nat i marts 2024
Svar fra Lisa Starkie den 27. mar. 2024
Thank you for your lovely comments.We look forward to welcoming you back in the future.Kind Regards Reservations Team

10/10 Fremragende

Steve

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel in the area.
Overnattede 1 nat i februar 2024
Svar fra Reservation Office den 5. feb. 2024
Thank you very much for your feedback. We are looking forward to seeing you again in the future.

2/10 Forfærdeligt

Tanveer

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What can I say about this hotel I have stayed here for two days one last and one this week late afternoon after 4pm till 2/3am and nothing offered i.e food wise just tea and coffee sachets in bedroom yep really gonna drink tea and coffee want hot food but nope. Quite disappointed that dinner is not offered although the room costs 109 pound I don't think I'll be booking this hotel, Dinner not served have to pay for that extra oh and when booking online it does not give you the option to select dinner they just presume it's bed and breakfast , still waiting for a receipt parking is a piss take really no spot only on double yellow line and yep expecting a fine too, and they don't take cash utter nonsense also book food via the app, we need more apps.on.our phone
Overnattede 1 nat i december 2023
Svar fra Lisa Starkie den 22. dec. 2023
Thank you for your feedback. As your booking was made directly with Expedia, they can provide you with a receipt for your stay as it was made through a 3rd party provider.With regards to our food offering, we do serve food 24 hours a day. A full breakfast buffet is served 04.30 - 09.30, Lunch menu 12.00-14.00 and then dinner (with hot options) 17.00-21.00. Out with these times a limited menu is served of sandwiches or pizza.We are a limited service hotel therefore do not offer a dinner, bed and breakfast rate option - only Bed and Breakfast.I will pass all comments on to the team here and if you wish to discuss things further please do not hesitate to contact myself directly at the hotel.

10/10 Fremragende

Slawomir

Overnattede 1 nat i december 2023
Svar fra Reservations team den 31. jan. 2024
We are very happy you enjoyed your stay. Thank you very much for your feedback.

8/10 Udmærket

Paul

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Lisa den 22. dec. 2023
Thank you for your positive scoring, we hope to welcome you back to the hotel in the future.

6/10 Okay

JEROME

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We were booked into the hotel for 3 nights, however there was no housekeeping undertaken at any time or bins emptied in our bedroom. This was clearly very disappointing for a Hilton hotel.
Overnattede 3 nætter i november 2023
Svar fra Lisa Starkie den 22. dec. 2023
Thank you for your feedback, we take all comments very seriously. I will discuss this matter with our housekeeping team to further better our service.If you wish to discuss this further please do not hesitate to contact myself directly at the hotel.

10/10 Fremragende

Maaria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Reservation Office den 19. okt. 2023
Thank you for your review.

10/10 Fremragende

Danny

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
4*
It was a smooth check-in and check-out. The room was clean and was even cleaned the morning after we went out for the day, which is unusual these days..
Overnattede 2 nætter i september 2023
Svar fra Reservation Office den 2. okt. 2023
Thank you very much for your review.

10/10 Fremragende

Farhad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra Reservation Office den 7. sep. 2023
Thank you very much for your review.

6/10 Okay

Graeme

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Front desk staff need a lession in customer service. ( apart from guy on in the evening)
Overnattede 3 nætter i august 2023
Svar fra Reservation Office den 29. aug. 2023
Thank you for your feedback. We appreciate your comments and we will look into points mentioned above.

6/10 Okay

Paul

Rejste med familie
Synes godt om: Rengøring
Aberdeen
Comfortable , clean , basic , very limited food ? Parking ? No atmosphere at bar
Overnattede 1 nat i august 2023
Svar fra RESERVATIONS TEAM den 21. aug. 2023
Thank you for your review. We appreciate your comments and we will look into points mentioned above.

10/10 Fremragende

Bryan

Overnattede 1 nat i august 2023
Svar fra Reservation Office den 7. sep. 2023
Thank you very much for your feedback.

8/10 Udmærket

Kenneth

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel good, reception staff questionable
Overall stay was good, however, I didn’t think the reception staff were the most welcoming. I asked about the breakfast and all I was told was “everything is on the information sheet”, which is fine, but would have been more welcoming if I was told the time. Even when passing by reception for breakfast, although they seen me, no acknowledgement from them. The most welcoming was when I was checking out. It’s a shame as I’ve stayed here a few times before and it was a much more pleasant experience.
Overnattede 1 nat i august 2023
Svar fra Reservation Office den 15. aug. 2023
Thank you for your feedback. We will pass your comments to the relevant department. We hope to see you again back at the hotel soon.

10/10 Fremragende

Iain

Overnattede 1 nat i august 2023
Svar fra Reservation Office den 11. aug. 2023
Thank you very much for your feedback.

2/10 Forfærdeligt

Janine

Overnattede 1 nat i august 2023
Svar fra RESERVATIONS TEAM den 7. aug. 2023
Thank you for your review. Due to it being a 2star, could you please tell us more about your stay and what wasn't to your expectations. Thank you

10/10 Fremragende

Fiona

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Lorraine Barclay den 11. jul. 2023
Thank you for your lovely review.

6/10 Okay

Marie

Rejste med familie
The hotel was not too busy and breakfast was good. There weren't any grocery stores or restaurants nearby. Parking was limited and my biggest complaint was the towels smelled so badly. It appears to be washed without laundry detergent. It was disgusting!
Overnattede 1 nat i juni 2023
Svar fra Lorraine den 3. jul. 2023
Thank you for your feedback. We will certainly look into the towels and see what's happened here.Please do not hesitate to contact me if you require any further assistance.

2/10 Forfærdeligt

Denise

Rejste med familie
Synes ikke om: Service og personale
This is a hotel that is designed for oil workers There was no atmosphere at all and saw very little staff during stay. Car parking it awful, we had to complain as at night there were no spaces. We were then put into the " premium" car park at no cost which was only the right thing they could do. Breakfast was ok as a self serve and had all you would need and was tasty enough. Staff not very friendly and hotel not welcoming at all. Room basic and clean but tea tray lacking with items. Would not return
Overnattede 1 nat i juni 2023
Svar fra Lorraine den 23. jun. 2023
Thank you for taking the time to leave a review. Our guest satisfaction is important to us and I will forward on your comments to all the relevant departments.

10/10 Fremragende

Noman

Overnattede 1 nat i maj 2023
Svar fra RESERVATIONS TEAM den 21. jun. 2023
Thank you for your feedback

2/10 Forfærdeligt

Fiona

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023
Svar fra RESERVATIONS TEAM den 29. maj 2023
Thank you for your review. Due to it being a 1star, could you please tell us more about your stay and what wasn't to your expectations. Thank you

10/10 Fremragende

Joanna

Overnattede 1 nat i maj 2023
Svar fra RESERVATIONS TEAM den 29. maj 2023
Thank you for your feedback.

6/10 Okay

Paul

Rejste med partner
Synes godt om: Rengøring
The cooked breakfast was cold and poor choice for the continental.
Overnattede 1 nat i april 2023
Svar fra Lorraine den 25. apr. 2023
Thank you for your feedback.

10/10 Fremragende

Diane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Shame about the parking .....
My only reservation about booking to start with was the parking availability. We arrived at 2.50 to find approx 5 or 6 spaces left. Far to many offshore workers using carpark whilst away. In my opinion i would remove this service. This would be the only i probability wouldn't book again. The reception was immaculate. Service was excellent and informative. We found the room to be clean and welcoming. The shower refill bottles were grubby and not filled. The shower seals a bit black spotty and the towels could have been neater in the holder. We only ate breakfast in the restaurant. The breakfast was by far the best I've had recently.all areas were tided and well stocked. My only criticism would be the chairs could do with a good clean. It was a very enjoyable stay.
Overnattede 1 nat i april 2023
Svar fra Lorraine Barclay den 17. apr. 2023
Good Afternoon Thank you for taking the time to give us all your feedback. I am glad that you have overall enjoyed your stay and i will certainly get all the other areas looked into. Kind regardsLorraine BarclayReservations Manager

8/10 Udmærket

Grant

Overnattede 1 nat i marts 2023
Svar fra Lorraine den 28. mar. 2023
Thank you for taking the time to leave a review.

2/10 Forfærdeligt

Alastair Fergus

Overnattede 1 nat i marts 2023
Svar fra RESERVATIONS TEAM den 7. mar. 2023
Thank you for your review. Due to it being a 2star, could you please tell us more about your stay and what wasn't to your expectations. Thank you

8/10 Udmærket

Samantha

Overnattede 1 nat i februar 2023
Svar fra Lorraine Barclay den 15. feb. 2023
Thank you for your review

10/10 Fremragende

Jordan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2023
Svar fra Lorraine Barclay den 10. feb. 2023
Thank you for your review

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale
Wouldn't stay again unless it was the only choice
The hotel was very busy as Lewis Capaldi was playing so quite understandable that the staff were rushed off their feet but they were also rude had to wait a long time to check in and check out and the staff ignored you, one even answered the phone half way through speaking to me. Room was comfy and clean looking however smelt of cigarettes which wasn't pleasant at all
Overnattede 1 nat i januar 2023
Svar fra Lorraine Barclay den 30. jan. 2023
Thank you very much for your review. I am very sorry for the experience you have received and we will look into this and giving training to the staff.

4/10 Dårligt

William

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2022
Svar fra RESERVATION TEAM den 5. dec. 2022
Thank you for your review. Due to it being a 4star, could you please tell us more about your stay and what wasn't to your expectations. Thank you

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2022

10/10 Fremragende

Fiona

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022
Svar fra Lorraine Barclay den 20. okt. 2022
Thank you for your review

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2022
Svar fra Lorraine Barclay den 19. okt. 2022
Thank you for your review

8/10 Udmærket

Mikey

Overnattede 2 nætter i september 2022
Svar fra Lorraine Barclay den 8. okt. 2022
Thank you for your feedback

10/10 Fremragende

Theresa

Overnattede 1 nat i oktober 2022

6/10 Okay

William

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The hotel needs to be refurbished. It is tired and carpets etc. need to be cleaned/replaced. Currently at post covid rates it is very poor value for money. The car park is grossly insufficient although the staff do try hard.
Overnattede 1 nat i september 2022
Svar fra Lorraine Barclay den 8. okt. 2022
Thank you for your feedback

10/10 Fremragende

Joyce

Overnattede 1 nat i oktober 2022
Svar fra Lorraine Barclay den 8. okt. 2022
Thank you for your feedback

10/10 Fremragende

Avril

Overnattede 1 nat i september 2022
Svar fra Lorraine Barclay den 8. okt. 2022
Thank you for your feedback

10/10 Fremragende

Ernie

Overnattede 1 nat i september 2022
Svar fra RESERVATION TEAM den 12. sep. 2022
Thank you for your review .

10/10 Fremragende

paul

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 3 nætter i august 2022
Svar fra Lorraine Barclay den 26. aug. 2022
Thank you for your reveiw

4/10 Dårligt

Roger

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekend away
Room is basic but OK for an overnight Breakfast is basic but adequate Menu for meals is very basic and food mediocre Location not easy to find and not that easy to find
Overnattede 2 nætter i august 2022
Svar fra RESERVATION TEAM den 17. aug. 2022
THANK YOU FOR YOUR REVIEW

10/10 Fremragende

Simon

Overnattede 1 nat i august 2022
Svar fra RESERVATION TEAM den 17. aug. 2022
THANK YOU FOR YOUR REVIEW

6/10 Okay

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Average hotel for a Hampton, good location but room never tended once in four days and breakfast very limited voice and poor quality
Overnattede 4 nætter i august 2022
Svar fra Lorraine Barclay den 9. aug. 2022
Thank you for your review.

10/10 Fremragende

farshad

Overnattede 2 nætter i juli 2022
Svar fra Lorraine Barclay den 5. jul. 2022
Thank you for your review

8/10 Udmærket

SJ

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect Aberdeen airport hotel
Great new hotel really close to the airport. I even walked there. The stagecoach bus runs every 15 minutes into town.
Overnattede 1 nat i juni 2022
Svar fra Nicola den 19. jun. 2022
Thank you for your review. We appreciate your comments.

10/10 Fremragende

Rachael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely stay!
Great hotel. It was clean and modern. Breakfast was fantastic. Very good value for money. We originally got a space in the car park however no spaces when we returned after an event and there was no alternative parking overly close by. So if you get a space initially i would suggest leaving the car and taking a taxi.
Overnattede 1 nat i juni 2022
Svar fra Nicola den 13. jun. 2022
Thank you for your review. We are delighted you enjoyed your stay. Yes the parking is like gold dust so best to leave your car once parked :-) We hope to welcome you back some time in the future.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022
Svar fra HBH Aberdeen Airport den 11. jun. 2022
Thank you for your review.

6/10 Okay

Thomas

Overnattede 1 nat i maj 2022

10/10 Fremragende

Allan

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2022
Svar fra Nicola den 10. maj 2022
Thank you for your review. We hope to welcome you back some time in the future.

8/10 Udmærket

Andrea

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2022