Hotel med 5 stjerner i Sanur, Denpasar

"A nice hotel with a good location in Sanur. Very modern in style so you have to like that modern touch. The room is large and nice and very clean. The food at the hotel is really good at all restaurants and at the breakfast buffet. Despite all the positive things, we still think there were some things that disappointed us. The service level is below standard for similar hotels in Bali and generally in the East. We had to discuss a problem we had with half board and I had to spend half an afternoon myself solving the problem where I finally got it right. The fitness is fine but clearly on the small end with old machines. Again a big disappointment compared to simular hotels in Bali. We have traveled a lot in Bali and the East and this hotel pretends to be bigger than it can ever live. The staff is friendly but cannot be compared to the service level at other similar hotels I ball. "

"The Meru er intet mindre end et fantastisk sted. Vi har rejst mange steder i Asien på 5 stjernede hoteller, men har ALDRIG mødt så sublim service som på The Meru. Personalet vil gøre alt for, at du har det godt og du føler dig virkeligt værdsat. De har en butler-service, som hjalp os med alt fra ekstra rengøring, transport til indpakning af figurer i træ vi havde købt, så de kunne gå direkte i bagagen på flyet. Vi nød maksimalt alle 8 dage vi boede her. Hotellet ligger lige ud til vandet og ved strandpromenaden. Der er maksimalt 10 minutters gang til Icon Bali og restauranterne omkring. Der er ikke noget lige ved hotellet ( gå 3-4 minutter), men det gør også, at der er helt roligt om aftenen."