Hotel med 5 stjerner i San Agustin, San Bartolomé de Tirajana

"Meget luksus, meget venligt personale og uovertruffen service"

"Virkligt dejligt hotel. Lækre værelser. God morgenmad. God buffet om aftenen, de dage vi spiste der. Venligt personale. Har boet flere gange på Gran Canaria. Det her er uden tvivl det bedste hotel jeg har boet på. Umuligt ikke at give 5 stjerner. "

"l In the beginning of our stay we experienced a very nice hotel with good service and food … but at the last 3 days of our stay of 7 seven days especially the main restaurant could not handle the arrival of a lot of new guests. Stressed waiters and chiefs and everyone else . No or unpolite service. Everyone at the hotel did what was possible but they were just understaffed- by far. - The only reason we did not leave was we did not no where to go. But again the first period of our stay was...

"Totalt fantastisk oplevelse - skøn JR suite, de flotteste pools samt dejlig mad - vi kommer helt sikkert tilbage "

"Our only regret about our stay at this hotel is that we cannot give it more stars. The menus were innovative, the rooms spotless and extremely comfortable, the facilities (including pool and Wellness Centre) luxurious; but above all the service levels were the highest we have ever experienced. All of the staff were friendly and communicative, all prepared to go the extra mile to ensure guest satisfaction. Should we revisit Gran Canaria we will undoubtedly choose to stay at the hotel again and...

"Best hotel om Gran Canaria You get what you pay for 👌😁"

"Problemet det var rodet service og ingen styr på det fik ting vi ikke bestilte og det vi bestilte kom ikke måtte daglig rygge 3 til 4 gange for at få vand til værelset . Og auagangse over for gæster møde fler der ikke kommer der mer "

"Nice and friendly reception. Nice areas outside and inside. Goid location with beach walk to Arguineguin. Wifi a bit weak and slow. "

"The hotel is beautiful and incredible well maintained. The main bar with its view is stunning. However, the level of service and standard has dropped tremendously. We have stayed here many times before. The staff is stressed out, you have to wait for half an hour to get your drinks in the evening, at breakfast you also have to wait a long time. It used to live up to five star, but not anymore. This might be our last time staying at the hotel. The prices for room, food and drinks has increased...

"Un superbe hôtel Petit point négatif … trop de vis à vis sur les terrasses privatives et les piscines privées et si vos voisins sont bruyants … pas très agréable (le problème s’est posé durant le week-end) La literie pourrait être de meilleure qualité et un lit King seize serait TOP Vue magnifique et lieux très calme Que du bonheur !!! "

"Very nice apartments and a great vibe. The pool is very cool. Great value for money. "