Hoteller i Zwingle

"Toilettet kunne ikke skylle ud og vandet rendte konstant. Jeg fik en op for at fikse det, og så gik jeg ud efter mad og regnede med at det ville være fixet når jeg kom tilbage, det var det så ikke og de var gået hjem for dagen. Så opdagede jeg at det kolde vand slet ikke fungerede i brusseren så det var utroligt varmt vand der kom ud. Så måtte overnatte uden et toilet."

"Everything was fine except there was NO POOL!! We paid extra to stay here for that reason and were told the pool hasn't been working for some time. The hotel needs to be honest about their amenities. "

"The rooms were clean and recently redone. The breakfast was a typical hotel breakfast. Overall it was a great stay. "

"Pool area was very crowded, the hot tub was packed with kids. No toys are allowed in the pool at all. Very short staffed.Breakfast very basic.Elevator out of order and because the hotel charged me for early check in and shouldn’t have it took 2 hours to get checked in."

"Our toddler loved the pool area, especially the indoor waterslide! Aside from that, staff seemed to be entirely overworked and was seen juggling literally every job in the hotel, by themselves. Our room was very clearly not cleaned prior to our arrival - there was a dried puddle of urine in front of the toilet, pee in the toilet, multiple cup rings on almost every surface, black mold on the bottom of the sofa mattress, LOTS of hair in the king bedsheets, and the phone had crumbs and stains. The...

"The room and bathroom and bedroom was very clean. So is the kitchen. The staff is also extremely helpful. Unfortunately, in our first room, the microwave did not work at all so they switched us to another room where there were two microwaves. One did not work, but the other one did work. Also, our first room seemed to have all of the pots and pans that we would have needed in the second room. So I guess if you need pots and pans and cups and things like that at the front desk because...

"I liked the view from my room it was very relaxing. The room was clean and comfortable."

"Parking easy & close. Some neat shops nearby. Staff friendly but some difficulty understanding their accent. Place clean & neat. Bed comfortable. Only thing lacking was hair dryer(or put on site to bring one). Loved the unique Victorian look!"

"The room was great, but the pool was soso. And the pools mechanical broke down during our stay, which ruined our child’s mini vaca. Then we were woken very abruptly and way too early in the morning by a smoke alarm. Not a very good impression. "

"Everything was perfect "

"We’ve been staying at Grant Hills for years. The rooms aren’t fancy, though are very clean and comfortable. We like the option to bring our pups with if we choose. The cost of a two night stay is many times less than one night in other Galena hotels. It’s always very quiet and there is a walking path not far away. "

"The rooms were not clean. The TV was outdated. There were stains on the carpet, bugs in the light fixtures, and the paint was chipped off the walls. Our room key stopped working and the man at the front desk was unapologetic. The elevator was jerky and the door barely opened. The food was cold and unappealing. This hotel should be shut down or the price should be dropped significantly."

"The room was okay. There were a few hairs in the bedding but other than that it was okay. Staff were very nice. Breakfast was a complete joke which i knew it would be do to other reviews i had read before we stayed there. Plan on eating breakfast at the Qwik Star next door. "

"There was never anyone at the front desk had to call a number and wait for someone and the hot water was terrible it took 25 minutes with the water running constantly to even begin to get warm water it never fully got hot "

"We booked this because of a dance competition. We purposely purchased Friday - Monday so that my kids could go the Waterpark on Monday their only day free after the long weekend of competing. Nothing said it’d be closed in fact we received a paper at check in saying it was open. Only to find out it was closed at 4pm Sunday and not open at all during the week. What is the point of a waterpark hotel if you’re not even open? The rooms were very mediocre and were not very clean. The hotel has so...

"The room and the entire hotel was clean and comfortable. The gym (handful of cardio machines and a resistance weight-training machine) and pool are both small, but given we went during the off-season, we always had it to ourselves. Free breakfast was good."

"Exceptional staff, room was great"

"We love staying here! Its reasonably priced and the staff are super nice & accomodating. "