Pensionater i Zürich West

"Great hotel, nice amenities and good location. Good food options nearby for all budgets. Close to public transport."

"The room was great. Everything was modern and comfortable. The check-in process is scary if you wait until the last minute. I accept most of the responsibility, but I wish I would have received a warning e-mail for not checking in the day before. Just an email that would make me acknowledge the automated process that I would be entering into and without help from staff on site. We were on a 42 day trip with 14 different hotels, so we were spoiled by most of the hotels that had staff to assist...

"The hotel needs a small bus to transport guests from the railway station to the hotel - ready to pick up from the bus/train. Some guests find it easy to walk the 10 minutes uphill others find it difficult and surprising - and is not aware of the possibility to call the hotel for transportation. "

"Virkelig godt hotel medet serviceminded personale"

"A little far from town, the pool and spa amenities are at an extra cost"

"Sweet staff once we met them. Contacting them before arrival was impossible, we tried 3 different times and we had no luck. The room in general seemed clean until we took a closer look. The corners were filled with dust and spider webs on the floor and on the walls by the bed, and there was only one outlet on one side of the bed. We booked with a kitchen, and once we needed to use the kitchen utensils, everything was very dirty and we had to clean them before use... We also only had 2 of...

"Fint værelse, men lidt øv neighbourhood"

"They didn’t inform that they don’t clean rooms unless you ask for it. So I didn’t get fresh towels or anything. The phone did not work and the line to the reception was massive. "