Zoopark

Skønt hotel - perfekt til familieferie! Overdådig buffet til alle måltider af høj kvalitet med mange valgmuligheder. Lækker snackbar ved poolen, med mulighed for at hente is, pizza, pommes frites, burgers og diverse andre snacks. Eneste minus er, at der langt fra er nok solstole til at dække behovet på et hotel af den størrelse og med en beliggenhed, som er relativ fjern fra stranden. Det betyder at man skal op omkring kl 7 og “reservere” stole, for at være sikker på en plads ved poolen. For et hotel, der i alle andre henseender håndterer presset fra de mange gæster på fornemste vis, burde man få løst dette problem ved at udvide poolområdet og installere flere liggestole til hotellets gæster. Animations-teamet på Madara gør en stor indsats for at skabe begejstring og aktivitet for store og små - dog med respekt for de gæster, det blot ønsker at slappe af i fred og ro. Tak, for en dejlig ferie! Vi kommer gerne igen :-)

The hotel is in a good condition, clean. Used towels are changed every day and the sheets every 4 days. Restaurant is clean and the personnel is very well trained. Good WiFi in our room. That's the good part. Now the bad part. -Over-crowded small parking, parked cars almost glued to each other at their directions. When you leave, although you ask them at the reception to make room for you, nothing happens. -Parking is after 12.00 at check-in and although there are free parking spaces, you are not allowed to park. This restriction is not mentioned either on the hotel site or on the booking sites. The attitude of security agents is arrogant. We were not even allowed to enter the hotel! - The bus to the beach does not have air conditioning although some races due to the bad program made are full. Passengers get to argue with each other. The first race to the beach is at 9.00, much too late and at lunch from the beach to the hotel there is a break between 11.40 and 13.10 even during the lunch table. Do managers want their guests to stop eating? Do they think they eat too much food? - Food and drinks are not at 4 * level. The coffee is instant, the drinks are fake, from the dispenser, the soups are tasteless, the cakes look good (some), but the taste is plastic. - The back lane with stairs leading to the resort is in very bad shape, dirty with unbearable odor at the end. - The adult entertainment quality was rather poor.

This hotel is part of a large complex of about six hotels. Half of which are closed. It is at the far end and is the smallest and closest to the beach. There is no pool so you have to use the one two hotels further along. There are plenty of sunbeds on local beaches and the terrace. The lobby is very attractive and our room, which had a large balcony, was comfortable, clean and well appointed. The food is plentiful but uninspiring - not dissimilar to motorway service area standard. The hot food is generally tepid, but soups and salad were good. The reception and room cleaning staff were friendly and helpful, but the majorly of the restaurant staff were surly and unsmiling. The vast majorly of guests were Romanians and Bulgarians, with a small number of Germans. However, most staff speak some English and all the signage is in English. Overall we enjoyed our stay but the hotel is certainly not 4* standard and is overpriced.