Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 441 af i alt 616 anmeldelser" "
10 - Fremragende
441
Bedømmelse på 8 − Udmærket. 146 af i alt 616 anmeldelser" "
8 - Udmærket
146
Bedømmelse på 6 − Okay. 21 af i alt 616 anmeldelser" "
6 - Okay
21
Bedømmelse på 4 − Dårligt. 2 af i alt 616 anmeldelser" "
4 - Dårligt
2
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 616 anmeldelser" "
2 - Forfærdeligt
6
9,6/10
Rengøring
9,4/10
Service og personale
9,0/10
Faciliteter
9,6/10
Overnatningsstedets tilstand og faciliteter
9,4/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Frank
10. jul. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Frank
Overnattede 2 nætter i juli 2022
Svar fra Jolanda, Front Desk den 16. jul. 2022
Dear Frank,
Thank you very much for your review.
We are delighted to see, that you have enjoyed your stay in our hotel.
With best regards from Zermatt.
10/10 Fremragende
John Harald
4. aug. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hyggeligt hotel med god service fra et meget hjælpsomt personale.
Et besøg værd.
John Harald
Overnattede 3 nætter i juli 2021
Svar fra Jolanda, Front Desk den 14. aug. 2021
Dear John Harald
Thank you very much for taking the time to write this review.
We are delighted that you enjoyed your stay in at the Hotel Phoenix Zermatt.
It was our pleasure to welcome you and we hope to see you again very soon.
Best regards from Zermatt
The hotel Phoenix team.
10/10 Fremragende
Benny
24. jun. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Benny
Overnattede 1 nat i juni 2018
10/10 Fremragende
Verificeret rejsende
18. aug. 2012
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel på alle områder
Verificeret rejsende
10/10 Fremragende
Paul
Rejste med familie
16. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a lovely place to stay during our family ski vacation. The rooms are spacious and well appointed. The staff was kind and helpful in every respect. They gave good inside information on snow conditions and skiing options. Also provided list of dining recommendations. Highly recommend staying here!!
Paul
Overnattede 6 nætter i marts 2024
Svar fra The hotel Phoenix team den 17. mar. 2024
Dear Paul,Thank you very much for taking the time to write this excellent review.We are happy that you enjoyed your stay at our hotel. We would be delighted to welcome you again in our hotel.With best regards from Zermatt
10/10 Fremragende
kevin
Rejste med partner
25. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Waren sehr zufrieden. Preisleistung ist gut (für Zermatt eben). Sehr sauber. Das Frühstücks Buffet hat uns auch sehr gefallen. Können das Hotel empfehlen.
kevin
Overnattede 1 nat i februar 2024
Svar fra Das Hotel Phoenix Team den 26. feb. 2024
Lieber Kevin, wir danken Ihnen vielmals, dass Sie sich die Zeit genommen haben, um dieses super Feedback abzugeben.Es freut uns sehr, dass Sie sich wohlgefühlt haben und alles gepasst hat. Wir würden uns freuen, Sie bald wieder im Hotel Phoenix begrüssen zu dürfen.
10/10 Fremragende
Jon, Happy Valley
Rejste med partner
22. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay
Jon
Overnattede 6 nætter i februar 2024
Svar fra The hotel Phoenix team den 23. feb. 2024
Dear JonThank you very much for your great review. We are delighted to see that you had a great stay in our hotel.With best regards from Zermatt.
10/10 Fremragende
Sébastien
Rejste med familie
28. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sébastien
Overnattede 2 nætter i januar 2024
Svar fra Hotel Phoenix Team den 15. feb. 2024
Dear SébastienThank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.
10/10 Fremragende
Irina
26. jan. 2024
Irina
Overnattede 2 nætter i januar 2024
Svar fra The hotel Phoenix team den 22. mar. 2024
Dear Irina, Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel. With best regards from Zermatt.
10/10 Fremragende
True
Rejste med familie
12. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Brilliant property and walking distance from Train station. The staff are amazing and friendly. Breakfast is the best I have seen for long time. Couldn’t recommend this hotel higher.
True
Overnattede 1 nat i januar 2024
Svar fra The hotel Phoenix team den 15. feb. 2024
Dear True, Thank you very much for taking the time to write this excellent review and positively mentioning the hotel staff.We are happy that you enjoyed our breakfast and that it was the best you had for a long time. We would be delighted to welcome you again in our hotel during your next trip to Zermatt.
10/10 Fremragende
Dimitri
Rejste i en gruppe
30. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dimitri
Overnattede 4 nætter i december 2023
Svar fra The hotel Phoenix team den 15. feb. 2024
Dear DimitryThank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.
10/10 Fremragende
Leah Czarina
Rejste med familie
29. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super Helpful Staff
Best Breakfast in my 2 weeks travel. The lady at the front desk is very super helpful (I am not expecting this). She let us store our luggage at their their storage room even if we already checked out. It eases our hiking that morning for not carrying heavy backpacks. She also showed us the live weather condition up in the mountains.
Leah Czarina
Overnattede 1 nat i september 2023
Svar fra The hotel Phoenix team den 15. feb. 2024
Dear Leah Czarina, Thank you very much for taking the time to write this excellent review and positively mentioning the front desk staff.We are happy that you enjoyed our breakfast and that our tips help you on your hikes. We would be delighted to welcome you again in our hotel during your next trip to Zermatt.
6/10 Okay
Mike
25. okt. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Property is new and very clean. Staff was friendly but unable to support in a relatively simple situation. An early train departure forced us to leave before breakfast (included in the cost of the booking) and the hotel staff was unable to provide us even with a couple pieces of fruit that was already setup in the dining area. It was a nice stay but for the price of accommodations you’d expect a bit better customer service.
Mike
Overnattede 1 nat i september 2023
Svar fra The hotel Phoenix team den 26. okt. 2023
Dear MikeThank you for your comments. If an early departure is planned, guests can order a breakfast box until midday the day before departure. The receptionist working in the afternoon / evening cannot give you food in place of breakfast.Our opening hours have been communicated to you by message before your arrival.We hope on your understanding.Best regards
10/10 Fremragende
Marina
Rejste med familie
16. okt. 2023
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr freundliches und zuvorkommendes Personal, saubere und gemütliche Unterkunft, reichhaltiges Frühstücksbuffet. Zu Fuss ist man in max. 15 Minuten bei der Sunegga, Gornergratbahn und am Bahnhof. Kommen sehr gerne wieder.
Marina
Overnattede 3 nætter i oktober 2023
Svar fra The hotel Phoenix team den 26. okt. 2023
Guten Tag MarinaBesten Dank für Ihre Bewertung. Wir freuen uns bereit auf ein Wiedersehen!Mit freundlichen Grüssen
8/10 Udmærket
Michael
3. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was very well-maintained
Michael
Overnattede 1 nat i oktober 2023
Svar fra The hotel Phoenix team den 5. okt. 2023
Dear Michael,Thank you very much for your 4*-review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.
10/10 Fremragende
Amaury
1. okt. 2023
Amaury
Overnattede 1 nat i september 2023
Svar fra Das Hotel Phoenix Team den 26. okt. 2023
Lieber Amaury, wir danken Ihnen vielmals, dass Sie sich die Zeit genommen haben, um dieses super Feedback abzugeben.Es freut uns sehr, dass Sie sich wohlgefühlt haben und alles gepasst hat. Wir würden uns freuen, Sie bald wieder im Hotel Phoenix begrüssen zu dürfen.
10/10 Fremragende
Michael, Dundas
Rejste med partner
28. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk lady helped us fix a shower issue, and helped us make decisions on our excursions. Breakfast well done, service excellent. Thanks!
Michael
Overnattede 2 nætter i september 2023
Svar fra The hotel Phoenix team den 29. sep. 2023
Dear MichaelThank you very much for taking the time to write this review and positively mentioning the front desk staff.We are happy that you enjoyed our breakfast and that our tips help you on your excursions. We would be delighted to welcome you again in our hotel during your next trip to Zermatt.
8/10 Udmærket
Daniela
26. sep. 2023
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Schöner Kurzaufenthalt
Das Hotel ist sehr gut gelegen, die Zimmer sind schön und absolut in Ordnung. Eine Minibar wäre wertvoll. Auf der anderen Seite ist eine Kaffeemaschine im Zimmer grosszügig. Frühstücksbuffet und Frühstücksraum lassen keine Wünsche offen. Sehr freundliches aufmerksames Personal beim Frühstück. Das Personal am Empfang hilft gerne mit Rat und Tat. Matterhorn Blick vom Balkon aus ist natürlich ganz schön. Herzlichen Dank.
Daniela
Overnattede 2 nætter i september 2023
Svar fra Das Hotel Phoenix Team den 26. sep. 2023
Liebe Daniela,wir danken Ihnen vielmals, dass Sie sich die Zeit genommen haben, um dieses super Feedback abzugeben.Es freut uns sehr, dass Sie sich wohlgefühlt haben und alles gepasst hat. Wir würden uns freuen, Sie bald wieder im Hotel Phoenix begrüssen zu dürfen.
10/10 Fremragende
Martita
Rejste med familie
17. sep. 2023
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff is very helpful and great. We feel the warm welcome. Very clean and updated. Breakfast is awesome.I will Highly recommended the hotel.
Martita
Overnattede 4 nætter i september 2023
Svar fra Hotel Phoenix Team den 17. sep. 2023
Dear MartitaThank you very much for your great review and for recommending our hotel. We would be delighted to welcome you again at our hotel. Best regards from Zermatt
10/10 Fremragende
Maureen Elizabeth
Rejste med familie
10. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were excellent and quick to respond to enquires. I would recommend this hotel.
Maureen Elizabeth
Overnattede 2 nætter i september 2023
Svar fra The hotel Phoenix team den 11. sep. 2023
Dear Maureen Elizabeth,Thank you very much for taking the time to write your great review and for recommending our hotel. We are pleased that our staff was able to contribute to your perfect stay at the hotel.We would be delighted to welcome you back at to our hotel.With best regards from Zermatt
10/10 Fremragende
Debbie
10. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic stay
Amazing stay, great location, very friendly staff, suggestions for walking routes and dinner. Well equipped room, very clean.Good breakfast, would love to return.
Debbie
Overnattede 2 nætter i september 2023
Svar fra The hotel Phoenix team den 11. sep. 2023
Dear Debbie,Thank you very much for taking the time to write this review.We are happy that you enjoyed your stay at our hotel, and that our information helped during your stay at Zermatt. We would love to welcome you back to our hotel.With best regards from Zermatt
2/10 Forfærdeligt
suja
Rejste med familie
10. sep. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
We were charged 20chf for a lost room key card but never gave us a replacement.we were never told during check in that there is a cost for lost key card!
suja
Overnattede 2 nætter i september 2023
Svar fra The hotel Phoenix team den 11. sep. 2023
Dear SujaOur room key cards are security cards and should not be destroyed or thrown away after use. This is why we ask for CHF 20.-- to replace them from all our guests who do not return them when they leave which is also mentioned in the information brochure in the rooms.We only regret that you have no understanding in this matter.After your initial information, that you might have lost the key card, you never informed the reception that you definitely lost the key card. You went in and out of the room, without ever asking the staff to open the door for you. We therefore assumed that you found the key card again and we did not give you a replacement key cardOnly late in the evening of your last night you told us, after we asked you, that you had lost the key card. Best regards from Zermatt
10/10 Fremragende
xiaoyu
31. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice staffs and very helpful for me. good location.
xiaoyu
Overnattede 1 nat i august 2023
Svar fra The hotel Phoenix team den 3. sep. 2023
Dear xiaoyu Thank you very much for taking the time to write this review.We are happy that you enjoyed the quiet location of our hotel and that our staff was contributing to your perfect stay at our hotel. We would be delighted to welcome you again in our hotel.With best regards from Zermatt
10/10 Fremragende
Roland
22. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Schöne ruhige Unterkunft
Schöne ruhige Unterkunft mit gutem Frühstücksbüfett und nettem Service
Roland
Overnattede 2 nætter i august 2023
Svar fra Das Hotel Phoenix Team den 24. aug. 2023
Lieber Roland,wir danken Ihnen vielmals, dass Sie sich die Zeit genommen haben, um dieses super Feedback abzugeben!Wir freuen uns, dass unsere Mitarbeiter zu Ihrem perfekten Aufenthalt im Hotel beitragen konnten.Wir freuen uns sehr, Sie schon bald wieder bei uns begrüssen zu dürfen und verbleiben bis dahin,mit herzlichen Grüssen aus Zermatt
10/10 Fremragende
Mahnaz
Rejste med familie, Rejste med familie og småbørn
21. aug. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall excellent stay, property, most friendly staff, super clean, top breakfast. Will definitely stay here again.
Mahnaz
Overnattede 2 nætter i august 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 24. aug. 2023
Dear Mahnaz,Thank you very much for taking the time to write this review.We are happy that you fully enjoyed your stay at our hotel.We all look forward to your next stay with us at Zermatt.With best regards from ZermattThe hotel Phoenix team
8/10 Udmærket
Kevin
12. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kevin
Overnattede 2 nætter i august 2023
Svar fra The hotel Phoenix team den 12. aug. 2023
Dear KevinThank you very much for your review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.
10/10 Fremragende
Verificeret rejsende
Rejste i en gruppe
12. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
highly recommend
delicious breakfast with many choices of cheese and bread, hot soup, ham etc.
spacious room can see matterhorn sunrise.
Room was clean and comfortable. Reception staff was very nice and helpful.
Verificeret rejsende
Overnattede 2 nætter i august 2023
Svar fra The hotel Phoenix team den 12. aug. 2023
Dear Guest,Thank you very much for taking the time to write this review and for recommending our hotel.We are happy that you enjoyed the wide variety of our buffet breakfast, your clean room with a view of the Matterhorn from the balcony. We are pleased that our staff was able to contribute to your perfect stay at the hotel.Furthermore, we would be delighted to welcome you again in our hotel.With best regards from Zermatt
10/10 Fremragende
Cinderella Pink Ting
10. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The staff are very nice and helpful, provided many useful info to us
Hotel is clean and the matterhorn view is gorgeous (same as the photos in hotels.com)
A little thing is that there is no fridge in the room
Cinderella Pink Ting
Overnattede 3 nætter i juli 2023
Svar fra The hotel Phoenix team den 10. aug. 2023
Dear Cinderella Pink TingThank you very much for taking the time to write your great review and for choosing our hotel. We are pleased that our staff was able to contribute to your perfect stay at the hotel.We would be delighted to welcome you again at our hotel.With best regards from Zermatt
10/10 Fremragende
Dane
6. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dane
Overnattede 3 nætter i august 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 6. aug. 2023
Dear Dane,Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.
10/10 Fremragende
Verificeret rejsende
Rejste i en gruppe
6. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing hotel. We felt welcomed every moment we saw someone there. Great recommendations for where to eat and go were given. Very happy with our choice of hotel
Verificeret rejsende
Overnattede 3 nætter i august 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 6. aug. 2023
Dear Guest, Thank you very much for taking the time to write your great review and for choosing our hotel. We are delighted to read that you enjoyed our recommendations, and were happy with your choice of hotel.We would be delighted to welcome you again in our hotel.With best regards from Zermatt
10/10 Fremragende
Kamal
23. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Well maintained property and rooms. Great breakfast. Very kind owners.
Kamal
Overnattede 1 nat i juli 2023
Svar fra Hotel Phoenix Team den 23. jul. 2023
Dear KamalThank you very much for taking the time to write your great review and for choosing our hotel. We are delighted to read that you enjoyed the wide variety of our buffet breakfast as well as the well-maintained rooms.We would be delighted to welcome you again in our hotel.With best regards from Zermatt
10/10 Fremragende
Frank
21. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Frank
Overnattede 3 nætter i juli 2023
Svar fra Hotel Phoenix Team den 21. jul. 2023
Dear Kitty,Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.
8/10 Udmærket
Sahba
Rejste med partner
15. jul. 2023
Synes godt om: Rengøring
Property was nice but getting there requiring uphill climbing;) difficult. It was no trash can in lobby area. More like they wanted to control everything like landlords, didn’t feel like a hotel. Family owned hotels can be like this. So if you like to have freedom not a great property. We paid for the panoramic room most expensive one, we got different room, she said this is the same but picture was saying different! Breakfast was ok not so much variety but that wasn’t an issue for us. I would personally recommend book a hotel more in the heart of activity and less walk from station.
Sahba
Overnattede 2 nætter i juli 2023
Svar fra Hotel Phoenix Team den 16. jul. 2023
Dear SahbaThank you very much for your feedback. We do not have a public trash can in our bar/lobby as we have to separate all trash (food leftovers, paper, glass, cans, plastic, etc.) for recycling, as is required in Switzerland. It has nothing to do with a check, but our culture wants to respect our planet. We apply the same ecological principle for the bins in our hotel rooms.You booked a deluxe room with Matterhorn view, and you received exactly the room as shown in the first the picture on the reservation platform. It was the attic room on the top floor with a balcony and a view to the Matterhorn. We also regret that you found the wide variety of Swiss breakfast buffet not enough for a 3* Hotel. We have different breads, rolls, croissants, chocolate and raisin rolls, an average of 12 different sorts of cheese, fresh cheese, fruit salad, fresh pineapple, 2 other seasonal cut fruits, 2 type of yogurt, muesli, different cold cut meat & sausage, salmon, boiled eggs, scramble eggs, hot sausage and meat balls, a soup, cereals, juice/water/cola, self-service coffee machine. Best regards from Zermatt
10/10 Fremragende
Elizabeth, South Jordan
Rejste med partner
15. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We loved the view from our room!! Everything was perfect.
Elizabeth
Overnattede 3 nætter i juli 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 15. jul. 2023
Dear Elizabeth,Thank you for taking the time to share your great review regarding your recent experience here with us. It is wonderful to read that everything was perfect and you enjoyed the view from your room. We would be delighted to welcome you again in our hotel.With best regards from ZermattThe hotel Phoenix team
10/10 Fremragende
Jo Ann
26. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We enjoyed our stay. The location was beautiful, the staff was friendly, and the breakfast was delicious. We had to request a second key card for the room and they accommodated us willingly.
Jo Ann
Overnattede 2 nætter i juni 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 28. jun. 2023
Dear Jo Ann,Thank you for taking the time to share your great review regarding your recent experience here with us. Our team is happy to hear you enjoyed the location of our hotel and loved our delicious buffet breakfast. We would be delighted to welcome you again in our hotel.With best regards from ZermattThe hotel Phoenix team
8/10 Udmærket
Blessilda K.
Rejste med partner
23. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room is just too small.
Blessilda K.
Overnattede 2 nætter i juni 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 23. jun. 2023
Dear Blessilda K,Thank you very much for your great review. We are delighted to see that you had a great stay in our hotel. However we are sorry to hear, that you found our standard rooms too small as they are the size stated on Expedia. With best regards from Zermatt.
10/10 Fremragende
Verificeret rejsende
Rejste med familie
22. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful hotel.
Verificeret rejsende
Overnattede 4 nætter i juni 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 22. jun. 2023
Dear Guest,Thank you very much for your great review. We are delighted to see that you had a wonderful stay in our hotel.With best regards from Zermatt.
10/10 Fremragende
Kitty
Rejste med familie, Rejste i en gruppe
21. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
-
Kitty
Svar fra Jolanda Kwakernaak, Reservation/Reception den 22. jun. 2023
Dear Kitty,Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.
10/10 Fremragende
ATSUSHI
14. jun. 2023
Synes godt om: Service og personale
ATSUSHI
Overnattede 2 nætter i juni 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 17. jun. 2023
Dear ATSUSHI,Thank you very much for your excellent review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.
10/10 Fremragende
America
14. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
America
Overnattede 3 nætter i maj 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 14. jun. 2023
Dear America,Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.
10/10 Fremragende
SALLY
8. jun. 2023
SALLY
Overnattede 2 nætter i juni 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 9. jun. 2023
Dear Sally,Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.
10/10 Fremragende
HNIN YADANAR
Rejste med partner
7. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean n nice hotel! The staffs are friendly
HNIN YADANAR
Overnattede 2 nætter i juni 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 9. jun. 2023
Dear HNIN YADANAR,Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.
10/10 Fremragende
?
28. maj 2023
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
すごく居心地がよかったです
?
Overnattede 2 nætter i maj 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 28. maj 2023
Dear Guest,Thank you very much for your great review. We are happy that you felt comfortable at our hotel.Best regards from Zermatt
10/10 Fremragende
Maya
1. apr. 2023
Maya
Overnattede 1 nat i marts 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 2. apr. 2023
Dear Maya,Thank you very much for your great review. We are delighted to see that you have enjoyed your stay in our hotel.With best regards from Zermatt.
8/10 Udmærket
Eugene Shoong Ming
22. mar. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel is clean and well kept. Breakfast was decent for a relatively small hotel. View of the Mattehorn was amazing.
Eugene Shoong Ming
Overnattede 2 nætter i marts 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 23. mar. 2023
Dear Eugene Shoong MingWe thank you very much for this great review. We are happy to read that you had a great stay at our hotel. Furthermore, we would be delighted to welcome you again at our hotel during your next trip to Zermatt.Best regards from Zermatt
10/10 Fremragende
Jerry
Rejste med partner
21. mar. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great people, great facility, great views, great breakfast, easy access( walking distance ) to everything.
The staff was great - friendly, efficient, and knowledgeable.
I highly recommend this great hotel. I would stay here again without question. Classy but not overdone.
Jerry
Overnattede 5 nætter i marts 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 23. mar. 2023
Dear JerryThank you very much for taking the time to write your great review. We are delighted that you had a great stay at our hotel and we would be delighted to welcome you again at our hotel.
8/10 Udmærket
Andrew
Rejste med partner
13. mar. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location. Informed staff. Very accommodating.
Andrew
Overnattede 1 nat i marts 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 13. mar. 2023
Dear Andrew,Thank you very much for your 4-star review. We are delighted to see that you have enjoyed your stay in our hotel. With best regards from Zermatt.
10/10 Fremragende
bekir
Rejste med familie
21. feb. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything is good thank you for Phoenix Hotel and team
bekir
Overnattede 1 nat i februar 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 21. feb. 2023
Dear bekir,Thank you very much for your 5-star review. We are delighted that you enjoyed your stay at our hotel.We would be delighted to welcome you again at our hotel.Best regards from Zermattthe Hotel Phoenix team
10/10 Fremragende
Taylor
8. feb. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Taylor
Overnattede 5 nætter i januar 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 10. mar. 2023
Dear Taylor,Thank you very much for your 5-star review. We are delighted to see that you have enjoyed your stay in our hotel. With best regards from Zermatt.
10/10 Fremragende
Sonia
Rejste med partner
27. jan. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr freundlicher Empfang und Bewirtung. Schöne saubere Zimmer, alles perfekt für einen angenehmen Aufenthalt. Können wir nur empfehlen
Sonia
Overnattede 2 nætter i januar 2023
Svar fra Jolanda Kwakernaak, Reservation/Reception den 10. feb. 2023
Liebe Sonia, vielen Dank für die vielen lobenden Worte über das Personal. Es freut uns sehr, dass Sie einen wunderschönen Aufenthalt im Hotel Phoenix verbringen konnten. Wir hoffen, Sie bald wieder im Hotel Phoenix begrüssen zu dürfen.mit herzlichen Grüssen aus ZermattDas Hotel Phoenix Team