Overnatningsstedets facade

Anmeldelser af Alpen Resort & Spa Zermatt

4 out of 5
Alpen Resort & Spa Zermatt
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 243 af i alt 354 anmeldelser" "
Bedømmelse på 8 − Udmærket. 79 af i alt 354 anmeldelser" "
Bedømmelse på 6 − Okay. 18 af i alt 354 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 354 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 354 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Kenneth

Synes godt om: Rengøring
Overnattede 1 nat i juli 2019

6/10 Okay

Kenneth

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i juli 2019

10/10 Fremragende

Jean Philippe, laval

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spa is amazing
Overnattede 1 nat i maj 2024

10/10 Fremragende

Rebecca

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is my favorite hotel I’ve ever stayed at. Compared to other places in Zermatt, this one was very affordable given the great quality and amenities. Five minute walk from the train station, great dining options right inside the hotel, and very friendly/helpful staff. Room was so clean and modern, loved the rainfall shower.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

WEI

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Leanna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is such a fun stay in Zermatt. The hotel has such an awesome aesthetic with great restaurants on site. The pool/spa area is absolutely amazing. We visited during off season and had the outdoor hot tub to ourselves. It was blissful after a day of travel. The rooms were super comfortable and the food at the restaurant was satisfying. Very cool vibe overall and it would be a pleasure to stay here again!
Overnattede 1 nat i maj 2024

10/10 Fremragende

SHINOZAKI, SAITAMA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

??

Overnattede 1 nat i april 2024

10/10 Fremragende

dorothy, simi valley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

ekta

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was very well situated close to train station and with a perfect view of Matterhorn from our room. Room was very spacious with all amenities and a very good touch of tradition. The reception area was also very nice.
Overnattede 1 nat i april 2024

10/10 Fremragende

William

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel. Comfortable, safe, clean. Great breakfast. Awesome spa and game room. 5-10 minute walk to beginning of shopping/restaurant district and 15 minute walk to Sunnegga for train access to ski area. Very friendly staff. Good for larger groups and small kids too. But there were older couples as well. We will likely stay there again.

10/10 Fremragende

Eric

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nous avons été surclassé et l’accueil était remarquable. Merci
Overnattede 1 nat i marts 2024

10/10 Fremragende

Simon

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spa & wellness facilities were excellent. Would not hesitate in returning to this hotel. Only negative point would be duvet very thin, I like thick weighted duvets when I sleep.
Overnattede 5 nætter i februar 2024

10/10 Fremragende

Scott

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place.
Overnattede 8 nætter i februar 2024

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2024

10/10 Fremragende

ALEJANDRO

Overnattede 1 nat i februar 2024

10/10 Fremragende

rodrigo

Overnattede 8 nætter i januar 2024

10/10 Fremragende

Susan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent.lovely room, fantastic spa, great Matterhorn view from balcony. Service and food good.
Overnattede 7 nætter i januar 2024

10/10 Fremragende

Stephen

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Theresa

Overnattede 1 nat i januar 2024

10/10 Fremragende

Olga

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Peiman

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Vishal, Concord

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Amanda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed here on Christmas eve, check in with Anna was amazing, so freindly, polite, helpful and knowledgeable. She was a pleasure to deal with and is a credit to the hotel. Made our Christmas stay extra special. Beautiful room with a view. Breakfast was really good,so much variety. Would definitely stay again and recommend to others.
Overnattede 1 nat i december 2023

8/10 Udmærket

Hardeep, ivyland

Overnattede 1 nat i december 2023

10/10 Fremragende

Jelena

Overnattede 3 nætter i december 2023

10/10 Fremragende

Hans

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Es war einfach super. Wir hatten einen Überraschungs Geburtstag geplant, und das Hotel, das Personal alle haben super mitgemacht…
Overnattede 1 nat i november 2023

10/10 Fremragende

Roberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

Mario

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2023

10/10 Fremragende

Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alpen resort was by far the best hotel I’ve been to. The room, pool & spa were all very clean and well-maintained. The spa here was the highlight of my Zermatt trip. The shuttle service is very convenient, and if you don’t have too much luggage, you can walk to/from the station! I’d HIGHLY recommend this place to all my friends and family and I’ll definitely stay here if I visit Zermatt again!
Overnattede 1 nat i november 2023

10/10 Fremragende

Gloria

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean. Friendly staff. Close to town and train station.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Nisha

Overnattede 1 nat i november 2023
Svar fra Marilyn den 25. nov. 2023
Thank you for your positive feedback! We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

10/10 Fremragende

Nikita, Ashburn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall great stay. Will go back again.
Overnattede 1 nat i oktober 2023
Svar fra Marilyn den 25. nov. 2023
Thank you for your postive feedback! We are happy to hear that you enjoyed your stay and hope to see you again soon.

10/10 Fremragende

Evangeline

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean ! The pool is amazing it’s like a spa.
Overnattede 2 nætter i september 2023
Svar fra Tamara den 10. sep. 2023
Dear Evangeline,thank you very much for leaving us such a great review about your stay.It is lovely to hear that you also enjoyed the delicious breakfast and spa.A well-deserved pampering session at the spa is always needed, when in Zermatt.See you soon at Alpen Resort Hotel!Best regardsTamara KreisGuest Relations

4/10 Dårligt

Pascal

Overnattede 2 nætter i september 2023

10/10 Fremragende

Hugh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value and very helpful staff
Just very sensibly run. Everything I’d think to do, they’ve done. The wellness area is intelligently designed with pool, hot tub, changing areas etc. The rooms aren’t fancy but they are adequate and have better channels than more expensive hotels (I checked). Good breakfast too!
Overnattede 1 nat i august 2023
Svar fra Tamara den 31. aug. 2023
Dear Hugh,thank you for leaving us such a wonderful review about your recent visit at Alpen Resort Zermatt.It is lovely to hear that you enjoyed our wellness area and you had a good time here with us.For our entire team it is a great concern to make the stay as unforgettable and pleasant.We are looking forward to welcoming you another time again!Best regardsTamara KreisGuest Relations

10/10 Fremragende

JoAnn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra Tamara den 24. aug. 2023
Dear JoAnn!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 Fremragende

Wendy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was excellent- thank you
Overnattede 1 nat i august 2023
Svar fra Tamara den 24. aug. 2023
Dear thank you for your recent visit to It was a pleasure to read that you had a great stay. We appreciate your recognition of our wonderful staff. They certainly are passionate about what they do, which makes taking care of our guests an absolute delight.See you soon at Alpen Resort Hotel!Best regardsTamara KreisGuest Relations

10/10 Fremragende

Matthias, Collonge Bellerive

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a wonderful stay and would return any time! Really impressed with the vegan option in the Hornox restaurant... check them out! The spa is amazing... and our 1.5-year old loved the children play areas! All the staff has been fantastic! Thank you and until next time...
Overnattede 3 nætter i juli 2023
Svar fra Tamara den 19. aug. 2023
Dear Matthias!Thank you so much for taking the time to leave such a good review for our house.We are very happy to hear that you enjoyed your time at Alpen Resort Hotel.Our goal is always to exceed expectations and to make the guests' stay as pleasant as possible.Our whole team is looking forward to welcoming you again!Kind regardsTamara KreisGuest Relations

10/10 Fremragende

Stephanie

Overnattede 1 nat i august 2023
Svar fra Tamara den 19. aug. 2023
Dear Stephanie!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra Tamara den 1. sep. 2023
Dear Susan!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 Fremragende

Amarendar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place, very convenient, 3 min walk to SBB and other transportation, great places to eat around
Overnattede 2 nætter i august 2023
Svar fra Tamara den 7. aug. 2023
Dear Amarendar,thank you for your recent visit at Alpen Resort Zermatt.We are very happy to read, that you enjoyed your stay here with us and that you liked the location of our hotel.Our whole team is looking forward to welcoming you another time again!Best regardsTamara KreisGuest Relations

10/10 Fremragende

Chang Zheng

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful
Overnattede 2 nætter i august 2023
Svar fra Tamara den 7. aug. 2023
Dear Chang!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 Fremragende

shigeko

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ティシュを見つけられなかった。 最後に見つけて、残念でした。
Overnattede 3 nætter i juli 2023
Svar fra Tamara den 6. aug. 2023
Dear Shigeko,for questions or concerns like this our staff at the reception is always there for you, please come directly to us next time with your request, thank you.But we still hope that you had a good stay here with us.Kind regards from ZermattTamara KreisGuest Relations

6/10 Okay

Tony

Rejste med familie
Very convenient location; everywhere within walking distance. Nice pool & jaccuzi available; nice view on the side facing the Matterhorn. Construction right next door. Extremely noisy right from 7am.
Overnattede 2 nætter i august 2023
Svar fra Tamara den 4. aug. 2023
Dear Tony!Thank you for your visit and for taking the time to leave us a review.We appreciate the recognition of our wonderful wellness area.It would be a pleasure for us if you would give us another chance, so that we can fulfill your expectations.Kind regardsTamara KreisGuest Relations

10/10 Fremragende

Julie

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
This is the place to stay!
What can I say? After two weeks in Switzerland and Italy, Alpen Resort was our FAVORITE of the 7 places we stayed! The room was comfortable and clean (the only thing that would make this room better would be a fan)! The Matterhorn was out, weather was perfect, included breakfast buffet was great and the pool/hot tub was fantastic! Great job!
Overnattede 1 nat i juli 2023
Svar fra Tamara den 3. aug. 2023
Dear Julie!Thank you so much for taking the time to leave such a good review for our house.We are very happy to hear that you enjoyed your time at Hotel Alpen Resort & Spa.Our goal is always to exceed expectations and to make the guests' stay as pleasant as possible.Upon request, we would have been very happy to bring a FAN to the room free of charge.We are looking forward to welcoming you again!Kind regardsTamara KreisGuest Relations

10/10 Fremragende

Samantha

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful pool and fantastic staff
Overnattede 3 nætter i juli 2023
Svar fra Tamara den 3. aug. 2023
Dear Samantha,thank you for your recent visit to Hotel Alpen Resort & Spa.It was a pleasure to read that you had a great stay here with us.We appreciate your recognition of our wonderful staff.They certainly are passionate about what they do, which makes taking care of our guests an absolute delight.It is lovely to hear that you also enjoyed the delicious breakfast and spa. A well-deserved pampering session at the spa is always needed, when in Zermatt.See you soon again at Alpen Resort Hotel!Best regardsTamara KreisGuest Relations

10/10 Fremragende

Kimberly

Overnattede 2 nætter i juli 2023
Svar fra Tamara den 19. aug. 2023
Dear Kimberly!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations