"Initially I was unaware that the hotel was connected to a mall, so I was wondering for some time in the mall looking for the hotel. Then one of staff recognized I was lost and assisted me and guided me to the hotel. The staff were all amazingly nice. The hotel itself was also great. The fact that the hotel was connected to a mall allowed me to shop and acquire anything I needed when I needed it. On top of that, there were many great and fantastic restaurants within walking distant of one...
"Initially I was unaware that the hotel was connected to a mall, so I was wondering for some time in the mall looking for the hotel. Then one of staff recognized I was lost and assisted me and guided me to the hotel. The staff were all amazingly nice. The hotel itself was also great. The fact that the hotel was connected to a mall allowed me to shop and acquire anything I needed when I needed it. On top of that, there were many great and fantastic restaurants within walking distant of one...
"We stayed 2 nights at this hotel. We have stayed in other luxury hotels in Chengdu before. This will now be our preferred one. We had a club room . The club lounge had excellent service;, food and drinks. We had breakfast in the main restaurant which was outstanding. Our bedroom and bathroom were spacious, beds were comfortable. Overall a great stay at a beautiful hotel."
"We stayed 2 nights at this hotel. We have stayed in other luxury hotels in Chengdu before. This will now be our preferred one. We had a club room . The club lounge had excellent service;, food and drinks. We had breakfast in the main restaurant which was outstanding. Our bedroom and bathroom were spacious, beds were comfortable. Overall a great stay at a beautiful hotel."
"Great hotel and very clean. Breakfast buffet has great options, and an excellent view.
Staff are very professional and helpful.
Only issue was that the washroom doors are a little hard to use, and water from the shower leaks into the washroom very easily, and may cause a slip."
"Great hotel and very clean. Breakfast buffet has great options, and an excellent view.
Staff are very professional and helpful.
Only issue was that the washroom doors are a little hard to use, and water from the shower leaks into the washroom very easily, and may cause a slip."
"They charged 500 rmb in deposit for the hotel room, which is still not returned one month after of our stay.
Have contacted the hotel serval times, every time we’ve told that they will fix it. But still nothing happen."
"They charged 500 rmb in deposit for the hotel room, which is still not returned one month after of our stay.
Have contacted the hotel serval times, every time we’ve told that they will fix it. But still nothing happen."
"4 days before arrival we get an email from hotel about special requirements for the room incl. transfer from airport. We requested extra cloth hangers in room, our 2 rooms close together and also pickup from airport with number of people and our flight information, because we would arrive late. When we came to airport there was no one to pick us up and when we called the hotel they said they didn’t get our email. When we arrived to hotel the reception said that our room had extra hangers but...
"4 days before arrival we get an email from hotel about special requirements for the room incl. transfer from airport. We requested extra cloth hangers in room, our 2 rooms close together and also pickup from airport with number of people and our flight information, because we would arrive late. When we came to airport there was no one to pick us up and when we called the hotel they said they didn’t get our email. When we arrived to hotel the reception said that our room had extra hangers but...
"It’s international breakfast with Chengdu local selection for RMB149. Food taste is ok. Room is clean & the service is on the spot. Staffs were helpful especially Zoey who assisted us in trying to find nearest hospital & laundry services. She still remembered that I injured knees badly and asked if I did feel better not. Only bad side is not too near to the metro station, bed is too soft. Just a short distance to chunxi road. I like their pool which is very comfortable and not crowded"
"It’s international breakfast with Chengdu local selection for RMB149. Food taste is ok. Room is clean & the service is on the spot. Staffs were helpful especially Zoey who assisted us in trying to find nearest hospital & laundry services. She still remembered that I injured knees badly and asked if I did feel better not. Only bad side is not too near to the metro station, bed is too soft. Just a short distance to chunxi road. I like their pool which is very comfortable and not crowded"
"Utrolig god morgenmad! Vi rejste rundt i Kina i ca. 3 uger, og morgenmaden på Holiday Inn har klart været den bedste, og til en meget lav pris.
Hotellet som helhed var rigtig fin, og personalet var meget hjælpsomme med bl.a. bestilling af ture.
Værd at bemærke er, at adressen og kortet på Hotels.com angiver en forkert placering, og vi brugte utrolig lang tid på, at finde hotellets lokation."
"Utrolig god morgenmad! Vi rejste rundt i Kina i ca. 3 uger, og morgenmaden på Holiday Inn har klart været den bedste, og til en meget lav pris.
Hotellet som helhed var rigtig fin, og personalet var meget hjælpsomme med bl.a. bestilling af ture.
Værd at bemærke er, at adressen og kortet på Hotels.com angiver en forkert placering, og vi brugte utrolig lang tid på, at finde hotellets lokation."
"Fint og flot hotel med meget servicemindet personale. Dog havde en stor del af personalet svært ved engelsk, hvilket gjorde det svært at afhente post samt bestille mad i restauranten."
"Fint og flot hotel med meget servicemindet personale. Dog havde en stor del af personalet svært ved engelsk, hvilket gjorde det svært at afhente post samt bestille mad i restauranten."
"Not only was Chengdu my favorite city in China. But also, Xishu Garden is hands down the best hotel I’ve ever stayed at. The staff is extremely friendly. They will help you with anything you need and help make your stay here the most rewarding possible! I will always stay here from here on out! 10/10 "
"Not only was Chengdu my favorite city in China. But also, Xishu Garden is hands down the best hotel I’ve ever stayed at. The staff is extremely friendly. They will help you with anything you need and help make your stay here the most rewarding possible! I will always stay here from here on out! 10/10 "