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Anmeldelser af Queens Hotel

2 out of 5
Queens Hotel
Queens Staith, Skeldergate, York, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 431 af i alt 933 anmeldelser" "
Bedømmelse på 8 − Udmærket. 371 af i alt 933 anmeldelser" "
Bedømmelse på 6 − Okay. 100 af i alt 933 anmeldelser" "
Bedømmelse på 4 − Dårligt. 23 af i alt 933 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 933 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Mariane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice Hotel and close to the City
Overnattede 3 nætter i maj 2024
Svar fra The Queen's Hotel den 21. maj 2024
Thank you for your review, we are pleased you enjoyed your stay.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2022
Svar fra The Queens Hotel den 12. maj 2022
Thank you!

10/10 Fremragende

Lennart

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2019
Svar fra queens hotel den 4. okt. 2019
Good afternoon Thank you for your lovely feedback we really appreciate it and hope you enjoyed your stay and will come back and stay with us. Kind regards Queens Hotel

8/10 Udmærket

Jens Ole Gye

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i oktober 2018
Svar fra Sam den 6. nov. 2018
Thank you

8/10 Udmærket

Poul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2018
Svar fra Sam den 13. aug. 2018
Thank you.

8/10 Udmærket

Spencer

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were friendly and helpful. Room was clean and provided everything we needed. Only real issue was the WiFi was abysmally slow.
Overnattede 2 nætter i maj 2024
Svar fra queens hotel den 26. maj 2024
Thank you for your feedback and comments, we are pleased you enjoyed your stay with us.Kind regardsQueens Hotel

10/10 Fremragende

Jennifer, Miami

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property for the stay. Very well located with breakfast and dining options in its restaurant. Rooms are spacious, nice and clean.
Overnattede 1 nat i maj 2024
Svar fra queens hotel den 20. maj 2024
Thank you for your feedback we really appreciate it, we are pleased you enjoyed your stay and our breakfast.we hope you will stay with us again.Kind regardsQueens Hotel

6/10 Okay

Graham

Rejste med familie
Great location, easy walkable access to most tourist highlights in York. Hotel was clean and safe but rooms were very warm even when using the fan. Overall though, good value for money.
Overnattede 2 nætter i maj 2024
Svar fra queens hotel den 13. maj 2024
Thank you for your lovely comments we really appreciate it, we are pleased you enjoyed your stay and agree we have an ideal location.Kind regardsQueens Hotel

10/10 Fremragende

Keith

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is very convenient for the centre of York and parking is secure also the breakfast was self service but really nice and staff very pleasant
Overnattede 2 nætter i maj 2024
Svar fra Queens Hotel den 8. maj 2024
Thank you for your lovely comments we are pleased you enjoyed your stay and hope you will stay again with us.Kind regardsQueens Hotel

8/10 Udmærket

Amanda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent Reception staff - warm & welcoming. Super convenient location, very walkable.
Overnattede 4 nætter i maj 2024
Svar fra The Queen's Hotel den 6. maj 2024
Thank you for your kind review, we are pleased you enjoyed your stay with us.

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, good breakfast and quit
Overnattede 2 nætter i maj 2024
Svar fra queens hotel den 4. maj 2024
Thank you for your review and lovely comments, we agree we have a great location. We hope you will stay with us again in the future.Kind regardsQueens hotel

8/10 Udmærket

Eileen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Nice location and friendly staff. Breakfast was good. The “handicapped” elevator from the street level to the front desk did not appear to work. We saw several people with canes and walkers struggling with the stairs.
Overnattede 2 nætter i april 2024
Svar fra queens hotel den 25. apr. 2024
Thank you for your feedback and your lovely comments, we really appreciate it.The handicapped lift is working which we would have happily helped you with had we been aware.Many thanks Kind regardsQueens hotel

6/10 Okay

Mario, Ottawa

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Useless, terrible wifi. Well known by staff when issue brought up (“yeah we know”) but apparently not important to owners. Some moderately effective wifi is no longer a luxury IMO, rather a necessity, especially for foreign tourists.
Overnattede 2 nætter i april 2024
Svar fra queens hotel den 25. apr. 2024
Thank you for your feedback, we are sorry about the Wi-Fi it can be a little slow at times.Kind regardsQueens hotel

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good for the night
Overnattede 1 nat i april 2024
Svar fra The Queen's Hotel den 19. apr. 2024
Thank you for your positive review.

10/10 Fremragende

Bonnie

Rejste med familie
Lovely staff, great breakfast!
Overnattede 1 nat i april 2024
Svar fra The Queen's Hotel den 16. apr. 2024
Thank you so much for your kind review, we are pleased you enjoyed your stay!

10/10 Fremragende

Stuart

Rejste med familie
Great Hotel and fantastic location.
Overnattede 2 nætter i april 2024
Svar fra queens hotel den 14. apr. 2024
Thank you for your lovely review and comments, we are so pleased you enjoyed your stay with us. We agree we have an ideal location, and hope you will stay again.Kind regardsQueens Hotel

10/10 Fremragende

Doris

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We arrived early and was immediately offered a place to store luggage and provided with a hot drink. A really nice welcome
Overnattede 2 nætter i april 2024
Svar fra Queens hotel den 13. apr. 2024
Thank you for your lovely comments and review, we are pleased you enjoyed your stay with us and hope you will stay with us again.Kind regardsQueens hotel

8/10 Udmærket

NGAWAI

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is close to river, city center lots of sight seeing spots. I live in the room with good river view. Price of hotel car parking is reasonable but the numbers of space are limited. Website of hotel is not informative, e.g. without route map to hotel, details of rooms etc.
Overnattede 2 nætter i april 2024
Svar fra The Queens Hotel den 12. apr. 2024
Thank you for your review, we are pleased you enjoyed your stay.

4/10 Dårligt

Simon

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The room we received was located along a busy street, causing the window to rattle and disturb our sleep every time a vehicle passed by during the night. Although the parking facilities were understandably closed due to flooding, the cost of the discounted alternative parking was higher than the price initially agreed upon at the time of booking. This was observed even though non-discounted parking options were available during our stay. On certain occasions, the staff behaved in an unfriendly manner, though I wouldn't say this was the case with everyone there. The breakfast offered was disappointing, with a fee that did not reflect its quality. Having stayed here multiple times in the past, we have decided not to return.
Overnattede 1 nat i april 2024
Svar fra The Queens Hotel den 11. apr. 2024
Dear Simon,We are sorry to hear you were disappointing with your stay. Unfortunately, we cannot help the sound of the surroundings being a city centre hotel. The NCP prices do vary depending on the amount of time spent in there; our discount voucher knocks approx 30% off the total price for the time spent in there, so we cannot tell what the exact price is. I am sorry you found our staff to be unfriendly - we receive many comments on how hospitable our staff are across all departments so I am sorry to hear your experience did not reflect this. We hope you reconsider coming to stay with us again so we can improve your experience in the future.Kind Regards

10/10 Fremragende

Tammy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i april 2024
Svar fra queens hotel den 7. apr. 2024
Thank you for your review we really appreciate it and agree we have a great location.We do hope you you will stay again some time in the future.Kind regardsQueens Hotel

8/10 Udmærket

Robert

Very helpful staff
Overnattede 2 nætter i april 2024
Svar fra queens hotel den 7. apr. 2024
Thank you for your lovely comments, we are pleased you enjoyed your stay with us and hope you will visit again.Kind regardsQueens Hotel

8/10 Udmærket

Jeffrey

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay as always and in a brilliant location
Overnattede 2 nætter i april 2024
Svar fra The Queens Hotel den 5. apr. 2024
Thank you for your review, we are so pleased you enjoyed your stay.

10/10 Fremragende

Greg

Overnattede 1 nat i marts 2024
Svar fra The Queens Hotel den 22. apr. 2024
Thank you for your positive review, we are pleased you enjoyed your stay in York.

10/10 Fremragende

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra queens hotel den 2. apr. 2024
Thank you for your great score, we really appreciate it, we are pleased you enjoyed your stay with us and hope you will return.Kind regardsQueens Hotel

8/10 Udmærket

Nathan

Rejste med partner
Synes godt om: Service og personale, faciliteter
Excellent value for money
Overnattede 1 nat i marts 2024
Svar fra The Queen's Hotel den 1. apr. 2024
Thank you for your kind review, we are pleased you enjoyed your stay.

10/10 Fremragende

Susan, Beaconsfield

Great location, wonderful friendly staff easy to visit york
Overnattede 1 nat i marts 2024
Svar fra The Queen's Hotel den 29. mar. 2024
Thank you for your kind review, we are pleased you enjoyed your stay.

8/10 Udmærket

Adele

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfectly fine hotel, no complaints
Overnattede 1 nat i marts 2024
Svar fra The Queen's Hotel den 29. mar. 2024
Thank you for your review, we are pleased your enjoyed your stay.

8/10 Udmærket

Leona

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We enjoyed our stay at the Queens Hotel. The room was spacious and comfortable. The location was a big plus as it is a walkable distance from the parts of the city and the sites we wanted to see.
Overnattede 2 nætter i marts 2024
Svar fra queens hotel den 1. apr. 2024
Thank you for your lovely comments we are so pleased you enjoyed your stay, we agree we have an ideal location and hope to see you again.Many thanksKind regardsQueens hotel

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Sam den 20. mar. 2024
Thank you for taking the time to review your stay.

8/10 Udmærket

Kevin

Rejste med partner
Good central location and plenty to see
Overnattede 3 nætter i februar 2024
Svar fra The Queens Hotel den 7. mar. 2024
Thank you for your review, we hope to welcome you back.

8/10 Udmærket

Andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good value as a mid-week get-away. We had a pleasant view over the river. Room was fine, but the lighting was a bit strange as two of the side lights were linked to the rather harsh ceiling light. No coffee pod machine at this price, but Yorkshire tea, of course!
Overnattede 1 nat i februar 2024
Svar fra The Queen's Hotel den 27. feb. 2024
Thank you for your review, we are pleased you enjoyed your stay.

10/10 Fremragende

Ian

Overnattede 3 nætter i februar 2024
Svar fra The Queen's Hotel den 20. mar. 2024
Thank you for your review, we hope to see you again.

10/10 Fremragende

Jackie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was lovely staff very helpful, close to all amenities.
Overnattede 2 nætter i februar 2024
Svar fra The Queen's Hotel den 27. feb. 2024
Thank you for your review, we are glad you enjoyed your stay and found out staff helpful. We hope to see you again.

8/10 Udmærket

Mark

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff on reception are excellent and so accommodating. A . Evening meal was ok. Wished I'd ate out. Breakfast was perfect . Will use again as comfortable stay.
Overnattede 1 nat i februar 2024
Svar fra The Queen's Hotel den 27. feb. 2024
Thank you for your review, we are glad your enjoyed your stay and we look forward to welcoming you again.

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really enjoyed the room, it was fresh, clean and spacious and the location to the city centre was great, it made for a great base near the Viking Festival, to return to easily, to have a break and rest. I found the staff really friendly and knowledgeable to help with good places to try. The only downside was hearing talking from the from the guests in the room next to me, and the Hotel Wi-Fi was good until it was heavily used at peak time, which caused latency. I would definitely stay here again though
Overnattede 3 nætter i februar 2024
Svar fra The Queen's Hotel den 22. feb. 2024
Thank you so much for your review, we are so pleased your enjoyed your time in York and your stay at our hotel, and we hope to welcome you back.

10/10 Fremragende

Elizabeth

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
York Festival of Light show
Our Stay was a trip for friends We saw The York Bid Festival of Light Show at York Art Gallery It was Amazing. We Love York Find new things to do and see every time we go. We've been to see a few of the light festivals and are Amazed by them every time.
Overnattede 3 nætter i februar 2024
Svar fra The Queen's Hotel den 18. feb. 2024
Thank you so much for your review, we are so pleased you enjoyed your stay in York. The Colour & Light show is very impressive and enjoyed by residents and visitors alike, so we are pleased you had a chance to see it while you were here! We hope to see you again.

10/10 Fremragende

Harry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra The Queen's Hotel den 17. feb. 2024
Thank you for your review, and we hope to welcome you again.

8/10 Udmærket

Peter

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Lovely staff, fantastic location but let down by lack of attention to the small details, like ensuring the lighting in the bathroom is actually bright enough to see and the extractor works so that the mirror is clear enough to shave with. Unfortunate.
Overnattede 1 nat i februar 2024
Svar fra The Queen's Hotel den 17. feb. 2024
Thank you for your review, and please be assured we will take this feedback on board and pass the issues onto the relevant departments. We are pleased you enjoyed your time in York.

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i februar 2024
Svar fra The Queen's Hotel den 17. feb. 2024
Thank you for your positive review, we are pleased your enjoyed your stay.

10/10 Fremragende

Allison

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice clean friendly hotel Room big and spacious with comfy bed. Breakfast was plenty and tasty, self service.
Overnattede 2 nætter i februar 2024
Svar fra The Queen's Hotel den 15. feb. 2024
Thank you very much for your kind review, we are so pleased you enjoyed your stay.

10/10 Fremragende

Miss

Overnattede 1 nat i februar 2024
Svar fra The Queen's Hotel den 15. feb. 2024
Thank you for your review, we hope to see you again in the future.

6/10 Okay

lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra The Queen's Hotel den 15. feb. 2024
Thank you for your review, we hope your enjoyed your time in York.

10/10 Fremragende

Kai

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was great
Overnattede 2 nætter i januar 2024
Svar fra ~The Queens Hotel den 2. feb. 2024
Thank you for your kind review.

10/10 Fremragende

Richard

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great, shame the hotel carpark was flooded, but they did give us a discount card for another carpark .
Overnattede 1 nat i januar 2024
Svar fra ~The Queens Hotel den 2. feb. 2024
Thank you for your review, unfortunately the flooding is unavoidable but we are glad this did not negatively impact your stay!

10/10 Fremragende

Dawn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Affordable and lovely!
Overnattede 1 nat i januar 2024
Svar fra ~The Queens Hotel den 2. feb. 2024
Thank you for your review!

8/10 Udmærket

Diane

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy walking distance to attractions.
Overnattede 2 nætter i juli 2023
Svar fra ~The Queens Hotel den 2. feb. 2024
Thank you for your positive review, we are glad your enjoyed your time in York.

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff very helpful and pleasant. Helped with taxis and where to eat when we were meeting other friends. Rooms were clean, tidy and warm once the heating was switched on. Will definitely stay at this hotel again. Lovely view of the river from the bar, most relaxing.
Overnattede 2 nætter i januar 2024
Svar fra ~The Queens Hotel den 2. feb. 2024
Thank you for your kind review, we are very pleased your enjoyed your stay and hope to welcome you back.

10/10 Fremragende

Lee

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra ~The Queens Hotel den 2. feb. 2024
Thank you for your positive review.

8/10 Udmærket

Beth

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolutely fine, would stay again.
Friendly welcome, efficient and helpful reception. Room clean, big velux style window so good light which is unusual for hotels in my experience. The only thing I didn’t like was the shower curtain over the bath, it was clean but a screen would be better. The extra parking charge is expensive but it’s so convenient I paid it happily.
Overnattede 1 nat i januar 2024
Svar fra queens hotel den 13. jan. 2024
Thank you for your great feedback and lovely comments we really appreciate it, we do hope you will stay again with us.Many thanksKind regardsQueens Hotel

10/10 Fremragende

Nicola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean,polite staff,lovely by the river.will definitely stay again!
Overnattede 2 nætter i december 2023
Svar fra queens hotel den 13. jan. 2024
Thank you for your review and your lovely comments, we are so pleased you enjoyed your stay and hope to see you again.Kind regardsQueens Hotel