Gårdsplads

Anmeldelser af Hotel du Vin & Bistro York

4 out of 5
Hotel du Vin & Bistro York
89 The Mount, York, England

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 617 af i alt 943 anmeldelser" "
Bedømmelse på 8 − Udmærket. 230 af i alt 943 anmeldelser" "
Bedømmelse på 6 − Okay. 68 af i alt 943 anmeldelser" "
Bedømmelse på 4 − Dårligt. 18 af i alt 943 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 943 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Julemarkedtur
Super ophold. Dejligt stort værelse og virkelig lækker morgenmad. Også god mad i restauranten. God service. Renlighed i orden.
Overnattede 2 nætter i november 2021
Svar fra Team Du Vin den 29. dec. 2021
Thank you for your feedback.

6/10 Okay

Astrid

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Betjening i restaurant ikke imponerende
Overnattede 3 nætter i juli 2019
Svar fra Team Du Vin den 24. jul. 2019
Thank you for your feedback.

8/10 Udmærket

Jackie

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great reception staff, very pleasant room. Poor continental breakfast on day one so I didn’t try cooked breakfast as lots of other options within twenty minute walk.
Overnattede 4 nætter i maj 2024
Svar fra Hotel du Vin York den 15. maj 2024
Thank you for sharing your review. We are glad you enjoyed your room and found our reception staff great. and we will forward your thoughts about the breakfast to the bistro and kitchen teams. We are looking forward to welcoming you again soon!

10/10 Fremragende

jason

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel,great staff, who were very polite and extremely helpful,and the breakfast was excellent.Will be definitely staying in again in the near future.Would highly recommend Hotel de vin.
Overnattede 1 nat i april 2024
Svar fra Hotel du Vin York den 29. apr. 2024
Thank you for sharing your review. We are delighted you enjoyed your stay with us and we are looking forward to having you again soon!

10/10 Fremragende

Snehal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Christina and the whole dining staff have been super courteous One of the best I have ever experienced Thank you 🙂
Overnattede 2 nætter i april 2024
Svar fra Team Du Vin den 23. apr. 2024
Thank you for your recent stay and feedback.

8/10 Udmærket

Rochelle

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
On arrival the receptionist were lovely. There was an issue with the system for check in but it was quickly resolved and the staff were so kind it wasn’t a problem at all. The man who showed us to our room went way too fast and I am fairly fit but could just about keep up with him. So it would be hard for a less fit or older person. Also the bar staff were quite rude. We got to the bar at 9:30 and I asked for an espresso martini the man at bar abruptly said the coffee machine has been turned off so I said can I have a piña colada and then he said I guess so looking quite put out. Then the next day a women at the bar was also rude when there had been a miscommunication about the drink she quickly became confrontational. Generally the visit was lovely as the room was lovely and the receptionist were great but the bar staff definitely let the hotel down a bit.
Overnattede 2 nætter i marts 2024
Svar fra Hotel Du Vin den 13. apr. 2024
Thank you for your feedback.

6/10 Okay

catriona

Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rooms so lovely, public spaces need updated and lack atmosphere
Overnattede 1 nat i april 2024
Svar fra Hotel du VIn York den 12. maj 2024
Thank you for sharing your review. We are glad you liked your room and will forward your suggestions to the appropriate department. We hope to welcome you again in the near future.

10/10 Fremragende

Andrew

Rejste med familie
Very happy with the whole experience!
Overnattede 1 nat i marts 2024
Svar fra The Reception Team den 31. mar. 2024
Thank you your kind response

8/10 Udmærket

Darren

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. On site parking limited due to refurbishment work.
Overnattede 2 nætter i januar 2024
Svar fra Christina den 29. mar. 2024
Thank you for sharing your review. We hope to welcome you back in the near future.

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel and staff were excellent cannot fault the service. Cocktails were great😃
Overnattede 2 nætter i marts 2024
Svar fra Amy den 12. mar. 2024
Thank you for taking the time to leave us a wonderful review, David! I'm so pleased to hear our team provided you with great service, and that you loved out cocktails! I hope we can welcome you back to our hotel again soon. Best wishes, Amy

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Amy den 12. mar. 2024
Thank you for taking the time to leave us an amazing rating, Kevin! I hope we can welcome you back to our hotel again soon. Best wishes, Amy

10/10 Fremragende

Zachary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Amy den 10. mar. 2024
Thank you for taking the time to leave us a great rating, Zachary! I hope we can welcome you back to our hotel again soon. Best wishes, Amy

10/10 Fremragende

jillian

Rejste med partner
Hotel was excellent , only the car park was very muddy ,due to building work
Overnattede 3 nætter i februar 2024
Svar fra Amy den 5. mar. 2024
Thank you for taking the time to leave us a review. I am pleased to hear you enjoyed your stay at our excellent hotel. I am sorry you found our car park to be muddy, this is due to the recent heavy rainfall. I hope we can welcome you back to our hotel again soon. Best wishes, Amy

10/10 Fremragende

Steve

Overnattede 1 nat i februar 2024
Svar fra Amy den 23. feb. 2024
Thank you for rating us a 10 out of 10, Steve! I hope we can welcome you back again soon. Best wishes, Amy

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely cosy hotel conveniently located. My room was well equipped and comfortable.Only wished I could have stayed longer!
Overnattede 1 nat i februar 2024
Svar fra Amy den 18. feb. 2024
Thank you for taking the time to leave us an amazing review, Stephanie! I'm please you thoroughly enjoyed your stay, and hope we can welcome you back again soon. Best wishes, Amy

8/10 Udmærket

Carly

Synes godt om: Service og personale, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Amy den 15. feb. 2024
Thank you for taking the time to leave us a great rating. I hope we can welcome you back to our hotel again soon. Best wishes, Amy

10/10 Fremragende

Jimmy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best breakfast there is
Always very nice to stay at hotel du vin. Rooms are excellent and the breakfast is incredible.
Overnattede 1 nat i februar 2024
Svar fra Amy den 11. feb. 2024
Thank you for leaving us an amazing review, Jimmy! It's great to hear you enjoyed your stay, particularly our rooms and breakfast. I hope we can welcome you back again soon. Best wishes, Amy

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Amy den 5. feb. 2024
Thank you for scoring us 10 out of 10, Laura! I hope we can welcome you back to our hotel again soon. Best wishes, Amy

10/10 Fremragende

Hayden

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra James den 29. jan. 2024
Thank you for your Kind ReviewWe Hope to welcome you back

10/10 Fremragende

Kevin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect weekend.
Perfect weekend made even more special by the excellent team. Everyone was friendly and helpful. Nothing was too much trouble. The hotel is really well located a short walk from the train station and all the sites of York. It is super comfortable, A cosy home from home. Rooms were really well appointed with super comfy bedding. Our stay was made even more special by the amazing team. From the check in, an afternoon cup of tea and breakfast. Super professional and friendly staff. Highly recommended - thank you.
Overnattede 1 nat i januar 2024
Svar fra James den 29. jan. 2024
Thank you for your very Kind review.We do hope to see you return soon,Kind Regards

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Trip to York
The room was to warm even when the heating was turned off. The price you pay is a bit on the high side for it's location as it is about a 10 to15 minute walk to the city centre. The hotel parking could be free as this could help with future booking because of its location and a good gesture to anybody looking to booking this hotel. This hotel is good for some people but for some people who want to be in the city center who have difficulties in getting around there is other hotels with the same standards closer to the center of york. The bar prices are higher then some hotels i have stayed in. I have to say the room was nice, breakfast was ok the staff were helpful and polite, checking in and out was a breeze. The restaurant in the hotel was great but this can also be a bit on the expensive side for that experience for some people. Overall the trip was good but i would look at saying near the city centre when booking York again just a bit to far out for me and i am a fit and active person also with this location on a cold wet and windy night walking back to your hotel could be interesting. Plus i have only ever seen taxis at the train station and down by York minster when out and about in the city centre.
Overnattede 2 nætter i januar 2024
Svar fra James den 29. jan. 2024
Thank you for your kind and constructive feedback, Should you require a taxis, we are more than happy to orgainse these for youWe hope to welcome you back in the near future Kind Regards

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Amy den 1. feb. 2024
Thank you for taking the time to rate your stay. I hope we can welcome you back to our hotel in the future. Kind regards, Amy

10/10 Fremragende

Anne Marie

Overnattede 1 nat i januar 2024
Svar fra James den 29. jan. 2024
Thank you for your Kind Review.We hope to welcome you back.

10/10 Fremragende

david

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable and easy access to town
Overnattede 1 nat i januar 2024
Svar fra James den 29. jan. 2024
Thank you For Your Kind Review

10/10 Fremragende

David

Overnattede 1 nat i januar 2024
Svar fra James den 29. jan. 2024
Thank you for your kind review.We hope to welcome you back

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great for YORK visits
Really nice hotel a very short walk to York city centre. Room was great. Lovely walking shower and rolled top bath.
Overnattede 1 nat i januar 2024
Svar fra Amy den 15. jan. 2024
Thank you for taking the time to leave a great review, Mark! I'm pleased you enjoyed your stay, particularly your room and our location. I hope we can welcome you back again in the future. Kind regards, Amy

10/10 Fremragende

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
What a great stay……
The suite was amazing and the staff were just great. We had a fabulous time and will definitely return. Thank you.
2 Baths!! Wonderful 😊
Overnattede 1 nat i januar 2024
Svar fra Amy den 8. jan. 2024
Thank you for rating us 10 out of 10 and for the lovely picture, Jason! I'm pleased you had a fabulous stay, particularly enjoying our suite room and great team! I hope we can welcome you back again soon. Best wishes, Amy

10/10 Fremragende

Gary

Overnattede 1 nat i januar 2024
Svar fra Amy den 8. jan. 2024
Thank you for rating us 10 out of 10, Gary! I'm pleased you had a great stay and hope we can welcome you back again soon. Best wishes, Amy

10/10 Fremragende

Kelly

Overnattede 1 nat i januar 2024
Svar fra James den 29. jan. 2024
Thank you for your Kind Review.We hope to welcome you back

8/10 Udmærket

gregory

Synes godt om: Rengøring, service og personale
Pleasant stay for new year
Good location and very pleasant staff. Rooms and hotel in need of a refresh. Evening bistro menu very good and excellent fish cooked well. Breakfast a little disappointing given others reviews with hard bacin and suasages, no mushrooms..limited cold choices. Bar area is small but fine and bar tender very good at cocktails.
Overnattede 2 nætter i december 2023
Svar fra Amy den 5. jan. 2024
Dear Gregory, thank you for taking the time to leave a review. It's great to hear you enjoyed your new year stay, particularly our location, staff, and evening bistro menu. I'm sorry you were disappointed with your breakfast - I have passed your feedback over to the team so we can improve our offering. I hope we can welcome you back to our hotel again soon. Best wishes, Amy

2/10 Forfærdeligt

Darren

Overnattede 1 nat i december 2023
Svar fra James den 29. jan. 2024
Thank you for your Review,I am sorry that we did not meet your expectations We do endeavour to make the guest stay a pleasant and good experience .

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Brilliant
Overnattede 2 nætter i december 2023
Svar fra Amy den 6. jan. 2024
Thank you for the great review, Paul! I'm so pleased you enjoyed your stay and hope we can welcome you back again soon. Kind regards, Amy

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best one !
Great hotel which after refurb will be first class.
Overnattede 1 nat i december 2023
Svar fra Amy den 31. dec. 2023
Thank you for taking the time to leave us a great review, David! I'm pleased you enjoyed your stay and we're looking forward to welcoming you back so you can see the changes we have made following our refurbishment! Best wishes, Amy

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Amy den 30. dec. 2023
Thank you for scoring us a 10 out of 10, David! I'm pleased you enjoyed your stay and hope we can welcome you back again soon. Best wishes, Amy

8/10 Udmærket

Elizabeth

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel, thoroughly enjoyed our stay. Suggestion that would possibly enhance one's visit; bar fridge in room, parking included in pricing!
Overnattede 1 nat i december 2023
Svar fra Amy den 29. dec. 2023
Thank you for taking the time to leave us a review. I am pleased to hear you thoroughly enjoyed your stay and hope we can welcome back to our hotel again soon. Best wishes, Amy

10/10 Fremragende

Damien

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel du vin December 2023
Fantastic comfortable stay at the hotel du vin just like we remembered from our last visit about 3 years ago. Staff really attentive, friendly and helpful and the accommodation really clean, quiet and comfortable. Great location to the city.
Overnattede 1 nat i december 2023
Svar fra Amy den 24. dec. 2023
Thank you for the amazing review, Damien! I'm so pleased to hear you had another wonderful stay and hope we can welcome you back again soon. Best wishes, Amy

8/10 Udmærket

Robert

Overnattede 1 nat i december 2023
Svar fra Amy den 25. dec. 2023
Thank you for taking the time to rate us. I hope we have the opportunity to welcome you back to our hotel again soon. Kind regards, Amy

10/10 Fremragende

Christina

Rejste med partner
Lovely hotel. Full of character and great location. Staff were exceptionally helpful. Our room was spacious, tastefully decorated with a fabulous bathroom.
Overnattede 1 nat i december 2023
Svar fra Amy den 22. dec. 2023
Thank you for taking the time to leave us a great review, Christina! I am pleased to hear you enjoyed our hotel and great location, along with our helpful team! I hope we can welcome you back to our hotel again soon. Best wishes, Amy

10/10 Fremragende

Malcolm

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Delightful and classy hotel, to be recommended.
Overnattede 1 nat i december 2023
Svar fra Amy den 22. dec. 2023
Thank you for taking the time to leave us a great review, Malcolm! I am pleased you had a delightful stay and hope we can welcome you back again soon. Best wishes, Amy

10/10 Fremragende

Alix

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent all round.
Overnattede 1 nat i december 2023
Svar fra Amy den 9. jan. 2024
Thank you for taking the time to leave us a great review, Alix! I'm pleased you had an excellent stay and hope to welcome you back again in the future. Best wishes, Amy

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Amy den 17. dec. 2023
Thank you for rating us 10 out of 10, David! I am pleased you had a great stay and hope we can welcome you back again soon. Kind regards, Amy

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Amy den 17. dec. 2023
Thank you for taking the time to leave us a great rating Peter! I hope we can welcome you back again in the future. Kind regards, Amy

10/10 Fremragende

Maureen

Overnattede 1 nat i december 2023
Svar fra Amy den 17. dec. 2023
Thank you for rating us a 10, Maureen! I am pleased you enjoyed your stay and hope we can welcome you back in the future. Best wishes, Amy

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Amy den 11. dec. 2023
Thank you for taking the time to leave us a great review! I hope we can welcome you back to our hotel again soon. Best wishes, Amy

10/10 Fremragende

Clare

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
100/100
100/100 amazing hotel
Overnattede 1 nat i december 2023
Svar fra Amy den 11. dec. 2023
Wow thank you for the amazing review, Clare! I'm so pleased you enjoyed your stay and hope we can welcome you back again soon. Best wishes, Amy

10/10 Fremragende

Vivian

Overnattede 2 nætter i november 2023
Svar fra Amy den 5. dec. 2023
Thank you for scoring us 10 out of 10! I hope we can welcome you back to our hotel again soon. Best wishes, Amy

10/10 Fremragende

J

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The people running the hotel were all very friendly and more than happy to help. Great team, lovely personalities.
Overnattede 2 nætter i november 2023
Svar fra Amy den 3. dec. 2023
Thank you for taking the time to leave us such a great review! Our team will be delighted to hear your feedback. I hope we can welcome you back to our hotel again soon. Best wishes, Amy

10/10 Fremragende

Charlie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff - friendly, attentive and knowledgeable.
Overnattede 2 nætter i november 2023
Svar fra Amy den 3. dec. 2023
Thank you for taking the time to leave us a wonderful review Charlie! I hope we can welcome you back to our hotel again soon. Best wishes, Amy

8/10 Udmærket

Mary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a lovely stay. Unfortunately we didn’t realise the property was dog friendly and there was a boisterous noisy dog in the bar area. We are not comfortable around dogs. The staff explained that all Hotel du Vin hotels are dog friendly so sadly we won’t be booking with Hotel du Vin again.
Overnattede 1 nat i november 2023
Svar fra Amy den 19. nov. 2023
Dear Mary, Thank you for your review. I am glad you had a lovely stay and sorry to hear you wont be returning to Hotel Du Vin since we are dog friendly, however we understand. Best wishes, Amy

4/10 Dårligt

Darren

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
Worst check in I’ve ever experienced.
Check in service was appalling, no welcome she was rude. Just managed to park in the car park as it was full, didn’t get told it was £15 to park at a hotel that was over £200pn, not what I’d expect and she just plonked the card machine in front of me with no explanation. The room had a massive cobweb hanging from the ceiling, lighting was too dark. Bathroom sink had a massive crack in it, but it was comfortable. Nowhere to relax in the bar as there was a wedding reception with loud guests getting merry, I wasn’t aware that there was going to be a wedding reception, nor that it would be in the main bar. Breakfast was good. Overall a waste of money and wouldn’t recommend staying there, nor wish to return.
Overnattede 1 nat i november 2023
Svar fra Amy den 14. nov. 2023
Dear Darren, Thank you for taking the time to leave a review. I am pleased you enjoyed your breakfast and found your room to be comfortable. I am very sorry to hear about your check in experience - please be assured I will be following this up with the receptionist that checked you in. Regarding our car parking, our spaces are subject to availability and we do charge 15 per night to park which we believe is a fair price for use of our secure private car park in a central location. However, if guests choose not to use our car park there is on-street parking surrounding the hotel. Our parking charges are highlighted on our website and third party booking sites, as well as displayed on the reception desk and explained on check in. The wedding reception was a private event in our courtyard, however, all of our guests are welcome to use the bar if they wish - I am sorry this made you feel that you couldn't relax. I do hope you give us the opportunity to welcome you back in the future and provide you with our usual Hotel Du Vin experience. Kind regards, Amy