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Anmeldelser af Feversham Arms Hotel & Verbena Spa

4 out of 5
Feversham Arms Hotel & Verbena Spa
High Street, Helmsley, York, England

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 179 af i alt 298 anmeldelser" "
Bedømmelse på 8 − Udmærket. 89 af i alt 298 anmeldelser" "
Bedømmelse på 6 − Okay. 20 af i alt 298 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 298 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 298 anmeldelser" "

9,2/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
En perle midt i vandrelandet
Fantastisk ophold, meget imødekommende i forhold til ønsker, super hyggeligt værelse og helt utroligt dejligt at kunne gå på spa efter vandreturen
Overnattede 1 nat i november 2017
Thank you very much for your review. I am delighted you enjoyed your stay with us, and we hope to welcome you back soon.

10/10 Fremragende

Christopher

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
We were left cards & chocolates in our room, a special touch. The ladies around the pool were lovely & very friendly, looked after us.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Alan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was good nice place to stay and visit
Overnattede 2 nætter i april 2024

8/10 Udmærket

leon

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff where excellent, the spa was nice and the food was great if some what limited. Feel like parts of the hotel need an update or a deep clean.
Overnattede 1 nat i april 2024

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Debra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful boutique hotel with spa. We love this hotel so much! Wonderfully appointed bedrooms and social spaces and the best food ever. Spa is gorgeous. One of our favourite places. Highly recommended
Overnattede 1 nat i april 2024

10/10 Fremragende

Orna

Synes ikke om: Service og personale
Overnattede 1 nat i marts 2024

8/10 Udmærket

Daniel

Overnattede 1 nat i marts 2024

8/10 Udmærket

Andy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
A short stay. Room was okay , in the older part of the hotel. The older rooms need to be refurbished at somepoint …. Nice to have access to the spa and outdoor swimming pool.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Samuel

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely 1 night spa break. All easy and will be returning.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Sophie

Overnattede 1 nat i februar 2024

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Third and last visit.
This was our third stay - we won’t go again. Even for a ‘classic’ room, our room (4) was not acceptable. Cold room (single glazed, ineffectual old radiator), very thin ‘quilt’ on bed and no extra blankets. Early 1980s decor, mismatched and shabby furniture. No room for a stool or chair at ‘dressing table’ . Shower pressure very poor and hot water only available from smaller shower head!? Black hairs in both coffee mugs when we arrived. Questionable old carpet. Huge dips in bed mattress, toilet felt like it was trying to tip or slide you off. Poor quality toiletries which seemed only half full (despite already being tiny). We booked for two nights and checked out after one.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent service, good quality food, comfortable stay.
Overnattede 1 nat i januar 2024

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Poor quality
Very poor accommodation that is in need of remedial work. Poor cleanliness. Will not stay again. Really disappointed
Overnattede 1 nat i december 2023

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023

4/10 Dårligt

D S

Rejste med partner
Synes godt om: Rengøring, service og personale
The place is lovely but unfortunately the pool was far too cold to swim in, especially in the winter months. That was one of the main reasons for choosing this hotel.
Overnattede 1 nat i november 2023

4/10 Dårligt

Wayne

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

10/10 Fremragende

Liam, Wantage

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed for two nights and our stay was fantastic. The rooms were spacious and clean, which had a bath as well a separate shower. Staff were very attentive, and the food was possibly the best we have ever had, it was amazing! First time here and we will definitely be back in the future. Liam & Lewis (Room 27).

6/10 Okay

Mr Phillip

Overnattede 1 nat i oktober 2023

8/10 Udmærket

Gemma

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Feversham is a great place to stay in Helmsley for many reasons including pool and spa facilities, food, location, parking included and mostly the amazing staff. However the rooms are a little tired and considering the Feversham isn’t the cheapest place to stay I would expect a higher standard, we stayed in a mid range price room, with a separate living area with log burner, bedroom and bathroom but it was tired and some things were damaged and dirty (a rip in the bed base, dirty marks on the fabric headboard, build up around the bathroom basin tap, loose bath tap, dirty mark on paintwork in bathroom, dirty marks on the sofa arms in the living area, one of the bedroom robes had a hole in it). The staff are really great, they are friendly yet professional, attentive and polite, nothing is too much trouble, everyone says hello when they see you, they work hard to provide a luxury quality stay.
Overnattede 1 nat i august 2023

10/10 Fremragende

Rebecca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Facilities
Excellent Spa facilities. Beautiful outdoor heated pool. Great food in a lovely restaurant. Staff issue at breakfast so a bit disappointed but everything else was superb.
Overnattede 1 nat i august 2023

10/10 Fremragende

Katy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room excellent very spacious. All staff were friendly and kind. Great location for shops pubs and cafes.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

J

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

8/10 Udmærket

Micheala

Synes godt om: Rengøring, service og personale, værelsets komfort
Some excellent and some not
Starting with the positives: The staff are probably the most friendly and helpful I have ever encountered! All of them, whatever their roles. The room was a good size with lots of storage. There were some maintenance issues. A slow leak from the base of a tap, another tap covered in some kind of residue. The shower was a good strength but the water did come out of the open area (no door). The biggest disappointment was the food. The menu was not cheap but it was limited (being there for 3 nights made this painfully clear) and didn't live up to it's pretensions. If our friends we were staying there to meet had not been on a DBB package we would not have eaten there more than once. And sadly the breakfast was also not great.
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

6/10 Okay

NICK

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful hotel, but a bit complacent
Beautiful hotel, with lots of amenities, however was disappointed, on arrival, was needing to get a taxi to Thirsk, was offered, no assistance in this regard. Very expensive was charged £9 30 for a small glass of wine, and paid a service charge not only services during my stay but on my whole bill including the stay, which i had already paid in advance. Breakfast was a bit disorganised
Overnattede 1 nat i juli 2023

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
We had a great stay at this hotel. I would highly recommend it. Location and facilities are good. The service was excellent. Cleanliness and comfort was very good.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely place
A delightful break thank you and we will return
Overnattede 4 nætter i juni 2023

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent stay wish we could have stayed longer
Overnattede 1 nat i juni 2023

8/10 Udmærket

Christine

Overnattede 1 nat i juni 2023

10/10 Fremragende

Ben

Overnattede 1 nat i juni 2023

10/10 Fremragende

Giorgia

Overnattede 1 nat i juni 2023

8/10 Udmærket

Rosemary

Overnattede 2 nætter i maj 2023

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
the room we was given was at the front of the hotel the radiator was on constantly due to the valve not working (broken) the first fan we had was broken but this was replaced. things like this should be checked before guests arrive. with the room being right on the corner of the main road it was noisy with the windows open. the breakfast was beautiful and the pool looked lovely. just the room was tired.
Overnattede 1 nat i maj 2023

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023

10/10 Fremragende

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic hotel and location
Fantastic hotel and location. We stayed in a suite overlooking the pool. A real sun trap, it was like we were in the med! Swam and enjoyed the outdoor spa. Luxurious, can’t fault it. Highly recommend
Pool area
Lounge view
Breakfast in the room..
Balcony view
Overnattede 3 nætter i april 2023

10/10 Fremragende

Eloise

Overnattede 2 nætter i april 2023

2/10 Forfærdeligt

Christine

Overnattede 2 nætter i marts 2023

10/10 Fremragende

Colin

Overnattede 1 nat i marts 2023

10/10 Fremragende

Helen

Overnattede 1 nat i marts 2023

10/10 Fremragende

Antony

Overnattede 1 nat i februar 2023

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023

4/10 Dårligt

Elizabeth

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This was the worst nights sleep my husband and I have ever had in a hotel. We stayed in a classic room in the old part of the building - the rooms are quite dated and need better soundproofing - we could virtually hear the conversation of the people staying in the room above and the ceiling creaked with every step they took. They weren't being loud either! Annoying banging/rattling noise started about 2am which was about every minute so we didn't sleep after that from 5am. We couldn't phone Reception as per the info we had been given (there was no phone in the room) so waited until 6am to go and see someone on Reception to report it so we weren't disturbing those in rooms nearby. No explanation was given and when we checked out the lady on reception didn't even know there was an issue and seemed unaware we'd had a noise problem with the room. This hotel wasn't cheap so we expected more and left (early!) feeling v disappointed and half asleep. Positives - location is great, bar area clean and cosy, spa is great and the breakfast was fantastic. The spa and breakfast staff were also great as was the porter who came to the room. We felt let down that a hotel of this calibre has such poor quality rooms and maintenance issues and aside from the lovely breakfast and brief spa visit we essentially paid a lot of money for a sleepless night.

10/10 Fremragende

Stuart

Overnattede 3 nætter i februar 2023

8/10 Udmærket

Robert

Synes godt om: Rengøring, service og personale, værelsets komfort
Relaxing break we needed
Very nice hotel peaceful and very relaxing feel throughout. Lovely village location with some really nice restaurants The spa suite we stayed in was very spacious but did need a little TKG only minor things but needed rectifying for the price of the room and could have done with a fridge to keep milk/drinks cold
Overnattede 2 nætter i februar 2023

10/10 Fremragende

James

Overnattede 1 nat i februar 2023

8/10 Udmærket

Elizabeth

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023

10/10 Fremragende

ANDREW

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2023