Terrasse/gårdhave

Anmeldelser af Hotel ZOO

3.5 out of 5
Hotel ZOO
ul. Wroblewskiego 7, Wroclaw

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 57 af i alt 113 anmeldelser" "
Bedømmelse på 8 − Udmærket. 41 af i alt 113 anmeldelser" "
Bedømmelse på 6 − Okay. 10 af i alt 113 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 113 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 113 anmeldelser" "

8,8/10

Rengøring

8,4/10

Service og personale

8,4/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Marcin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Friederike

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly and helpful staff. Great to get to downtown by tram. Quiet and great to park room was spacious with terrace
Overnattede 2 nætter i april 2024

8/10 Udmærket

Sara

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un poco alejado del centro de la ciudad pero con buena conexión en tren y bus
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Magdalena

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely , clean hotel highly recommended. We definitely come back but we would like to see some milk in the room for coffee and easier access to the WiFi password .
Overnattede 1 nat i februar 2024

8/10 Udmærket

Achim, Bamberg

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Wir hatten in dieser Unterkunft für 22 € übernachtet im Doppelzimmer. Was kann man da erwarten? Ich bin mit einem etwas unsicheren gefühlt dorthin gefahren denn 22 € wo gibt es das heute noch für ein Hotel für ein Doppelzimmer. Überraschender Weise musste ich doch vorstellen, dass alles recht sauber war. Die Zimmer waren sehr groß. Wir hatten eins mit Balkon die Rezeption war sauber, das Zimmer war sauber. Das einzige ist es gibt nur ein Handtuch für jede Person kein Handtuch, das man auf den Boden legen könnte, auf Nachfrage. Bei der Rezeption haben wir auch kein weiteres bekommen. Das finde ich nicht so gut! Des Weiteren hatten wir ein Behinderten Zimmer darauf sollten Sie achten. Dort gibt es kein Duschvorhang und nichts nach dem duschen steht das ganze Bad unter Wasser. Die Betten sind bequem es gibt jeweils immer für jede Person zwei Kissen. Parkplatz ist vorhanden. Wir haben ein Ticket für zehn Zloty am Automaten gelöst. Am nächsten Tag stand ein Mann und fotografierte den Wagen, und er meinte, es fehlt ein Zettel vom Hotel, aber alles in Ordnung. Ansonsten verlangt das Hotel glaube ich 40 Zl. zum parken. Was ich unbedingt als notwendige achte ist das jeweils noch ein Handtuch für jeden Gast zugegeben wird. Frühstück, so habe ich gesehen kostet pro Person zehn Euro. Wir haben es aber nicht in Anspruch genommen. Das Abendessen im Hotel ist sehr asiatisch und von unterer Qualität. man kann es essen, weil ansonsten ist der Weg mit den öffentlichen Verkehrsmittel lang
Overnattede 1 nat i februar 2024

10/10 Fremragende

R.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good hotel
Room and hotel were great. They should do something with TV which doesn't have any decent channels but except of that all was great.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Piotr

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
alles neuwertig sauber und alles prima
Overnattede 1 nat i december 2023

8/10 Udmærket

Guillermo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value for you money
One overnight before going to the zoo. Good value for your money. I would just comment one thing, The parking is shared with the Biedeonka that is at the. Ack ground door of the hotel so basically is public with a charge of zł40 24hrs. I would suggest two items, -Mark perfectly well which are the parking slots for the hotel as at night and with not much of the public illumination is clear to see if the parking slot belongs to the hotel or to Biedronka. -Breakfast the breakfast area is extremely small so better be early bird to breakfast no to clash with majority of people going at the same time. Also on the same breakfast subject, would Elbe great adding fruit to the buffet option as no fruit was offered. Thank you and see you next time !
Overnattede 1 nat i december 2023

8/10 Udmærket

Thomas

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pokoj moglby byc częściej sprzatany
Overnattede 4 nætter i december 2023

10/10 Fremragende

Charles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023

10/10 Fremragende

Jaehyeon

Overnattede 1 nat i november 2023

10/10 Fremragende

Marcin

Overnattede 1 nat i november 2023

10/10 Fremragende

Christophe

Overnattede 1 nat i november 2023

6/10 Okay

Nico

Rejste med partner
Synes ikke om: Rengøring
Parken auf öffentlichem Parkplatz (man kann dafür im Hotel ein Ticket holen (40 PLN pro Tag ) um nicht den regulären Preis von 10 PLN pro Stunde zu zahlen Laken hatte leider mehrere Flecken, der Sessel ebenfalls. Auf Nachfrage nach einem neuen Laken wurde uns gesagt, dies sei nicht möglich. Das war sehr schade, ich hätte es auch selbst gewechselt. Der Rest war sauber und das Zimmerdesign ansprechend. Frühstück (37 PLN) war klein aber in Ordnung und wurde häufig wieder aufgefüllt. Für einen Zoobesuch ist die Lage optimal und der Preis unschlagbar ;)
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Derek

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's all about the staff, isn't it? Well, I stayed at this hotel for 7 full nights, and let me tell you, every single person on staff that week was amiable and helpful. I felt taken care of all week. The hotel was beautiful and all features in the clean, well-designed, comfortable, and spacious room were perfectly functional. I'm not an easy tourist to please. I called the receptionists several times daily, asking for information and for tasks to be performed (Call a taxi for me! on this date at this time! Give me a replacement key when I locked myself out of the room! Explain to me how the power supply to the room is controlled by my room key! Why doesn't the towel heater attached to the bathroom wall do anything when I activate it? ). And so on. I kept them busy all week. But the entire staff was always so kind, so patient with me, and so helpful, what more could a traveler want?
Overnattede 6 nætter i september 2023

10/10 Fremragende

Jakub

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023

8/10 Udmærket

LUKASZ

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023

2/10 Forfærdeligt

Dominik

Synes ikke om: Service og personale
Ich kann leider nichts positiv bewerten.
Overnattede 1 nat i december 2022

10/10 Fremragende

Vitali

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das Hotel hat uns sehr gefallen.

2/10 Forfærdeligt

Hans jacob

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget dårlig valg.
Dette her var elendig e greier. Vantrivdes fra ankomst til avreise. Sure folk i resepsjonen og når jeg kom opp på rommet mitt så det ut som en byggeplass. Tydeligvis ikke blitt ferdig med å restaurere taket på rommet. Forstår ikke at dem kan leie det ut i den stand. Og hotellet lå langt ifra sentrum. Alt i alt meget skuffet og dette frister ikke til gjentagelse!
Overnattede 3 nætter i november 2022

8/10 Udmærket

Rosemarie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Besonders hat mir das sehr schöne und gepflegte Bad gefallen.

10/10 Fremragende

Tania

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Danke
Overnattede 1 nat i oktober 2022

10/10 Fremragende

DAMIEN

Overnattede 1 nat i september 2022

8/10 Udmærket

Selahattin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mooi gelegen
Het was heel goed met balcon
Overnattede 2 nætter i september 2022

8/10 Udmærket

Tomasz

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022

8/10 Udmærket

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Convenient for Centennial Hall (and Zoo)
We chose the hotel for its closeness to the Centennial Hall (Hala Stulecia) where we were attending an event. The hall is less than a ten-minute walk away. On our first evening we ate in the hotel restaurant (named Jungle). This closes at 9pm (many more-central Wrocław eating places close at 10pm) but they served us meals when we showed up at the restaurant just before 8.30pm. Breakfast is provided in the restaurant too, but a very convenient supermarket in the ground floor of the building can be used for simple provision. We had a superior room on the first floor with a balcony area on the first floor. The balcony shares the outside area with that of the restaurant but is screened off with planters. The room itself and the bathroom were both large. Rather strangely, there was no dedicated wardrobe area to hang clothes (just a few small shelves outside the bathroom) despite there being plenty of space. There was room to bring in the two chairs and the round table from the balcony if the weather was to cold to be outside. Wifi was provided individually by room via the television and was perfectly adequate for web browsing and Youtube. Idiosyncratically, if you leave the television on the channel which tells you the Wifi details the television will switch itseld off after a while. For an uninterrupted connection you need to tune to another channel. The channels themselves contained hardly any content in English, although Polish-subtitled ancient movies were available.
Overnattede 8 nætter i august 2022

8/10 Udmærket

Heather

Forretningsrejsende
Synes ikke om: Service og personale
The idea to just service rooms when asked for is a good one. Unfortunately it didn't work properly and rooms weren't serviced even after a request on a couple of occasions
Overnattede 5 nætter i august 2022

10/10 Fremragende

Julius

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i august 2022

10/10 Fremragende

Francois

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
N/a
Overnattede 3 nætter i august 2022

10/10 Fremragende

Tomasz

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2022

8/10 Udmærket

Danuta

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
hotel przy zoo
Bardzo dobra lokalizacja dla zwiedzających zoo, w hotelu działa bardzo dobra restauracja tajska- godna polecenia, hotel zadbany z dobrą obsługą.
Overnattede 1 nat i august 2022

6/10 Okay

Gudrun

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2022

8/10 Udmærket

Mariusz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2022

10/10 Fremragende

Piotr

Overnattede 1 nat i juli 2022

8/10 Udmærket

Yael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
À faire…
Très bien situé pour visiter le zoo et le jardin botanique… à ne surtout loupé en cette saison.
Overnattede 1 nat i juni 2022

10/10 Fremragende

Marzena

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I very like the unique room decoration and the whole zoo vibes in this property, the cleaning team does amazing job keeping the bathrooms sparkling clean! Nothing to complain after my stay at this hotel. Well done ZOO hotel!!!
Overnattede 7 nætter i april 2022

8/10 Udmærket

Beata

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2022

8/10 Udmærket

Adam

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enjoyable stay
Nice stay, good location, nice service. Thank you!
Overnattede 3 nætter i januar 2022

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stay
Hotel was ok. Noisy above my bed + light would go on everytime I would turn in my bed because of a move detector in the entrance of my room. Room was clear and location was great. Very will priced
Overnattede 2 nætter i januar 2022

6/10 Okay

William

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
ZOO is a nice property and well located for the Zoo and Centennial Hall, also east trams into town. The room was lovely, we had a balcony which was well proportioned. All good. But there were some annoying things that let ZOO down. 1. Internet access works only when the TV is turned on which was beyond annoying. 2. Only local TV and nothing in English, not even an international news channel. 3. Despite the fact it was obvious our room was ready, they were very stringent of a 3pm check-in, we arrived at 1pm. The clerk checking us in was about to give us our room and her colleague with glasses blocked her and said we needed to wait until 15:00. 4. They have no locked room for baggage. They were kind enough to let us put out bags behind the front desk but that did leave them on display and easy access for others if the clerk was helping someone else. 5. While efficient the staff were generally not very warm and my Polish colleague had to take over as English was poor. All of these were little annoyances that could be easily solved and improve what otherwise would be a lovely stay.
Overnattede 2 nætter i december 2021

10/10 Fremragende

Leon

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2021

6/10 Okay

Wojciech

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel w porzadku. Natomiast ściany z papieru i powietrza. Słuchać przez nie wszystkie odgłosy.
Overnattede 1 nat i september 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2021

10/10 Fremragende

Slawomir

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2021

8/10 Udmærket

LUKASZ

Overnattede 1 nat i juni 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel , kind staff .
Overnattede 1 nat i oktober 2020

10/10 Fremragende

Viktorija

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great !
Quiet, new perfect hotel ☺️
Overnattede 1 nat i september 2020

6/10 Okay

Andrew

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Photos very deceptive
The hotel staff are very polite and friendly unfortunately the room which it shows with patio and balcony not available so room looked over busy supermarket car park and was noisy and had to keep curtains closed for privacy The hotel is quite a way from old town but with the excellent help from the reception staff I used there guide to using trams which took about 20 mins The restaurant is small and acting as the bar as well as the small bar was closed downstairs the girl working in small restaurant was very pleasant and helped translate the Thai menu in Polish please not no regular food just Thai so I just had a beer but the Thai food did look good The room you have to have tv on this receive wi fi though I could not get it to work And note there is no housekeeping staff unless you pay extra fee Overall the staff saved me really being critical of this hotel so thank you To reception ladies and the very nice lady in the cafe
Overnattede 2 nætter i september 2020

10/10 Fremragende

Mateusz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2020

8/10 Udmærket

Beata

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2020