Standardværelse - 2 queensize-senge - ikke-ryger - badekar (Larger Room) | Skrivebord, arbejdsområde til bærbare computere, mørklægningsgardiner

Anmeldelser af Best Western Plus Winter Haven Inn & Suites 

2.5 out of 5
Best Western Plus Winter Haven Inn & Suites 
5801 Roosevelt Dr, Winter Haven, FL

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 251 af i alt 330 anmeldelser" "
Bedømmelse på 8 − Udmærket. 57 af i alt 330 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 330 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 330 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 330 anmeldelser" "

9,8/10

Rengøring

9,4/10

Service og personale

9,4/10

Faciliteter

9,8/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Christine

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnight stay for a volleyball tournament. Wish we had more time to enjoy the room and Amenities.
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 14. maj 2024
Dear Christine,Thank you for your perfect rating! We're glad to hear that you had a comfortable overnight stay during your volleyball tournament. We understand that time can be limited during events like these, but we're thrilled that you found our room and amenities enjoyable. If you ever find yourself in the area again with more time to spare, we'd love to welcome you back for a longer stay!Sincerely, Hotel Manager

10/10 Fremragende

Lucy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing hotel
Overnattede 2 nætter i maj 2024
Svar fra Hotel Manager den 14. maj 2024
Dear Lucy,Thank you for your outstanding rating! We're thrilled to hear that you had an amazing experience at our hotel. If there's anything specific that made your stay exceptional, we'd love to hear about it so we can continue providing top-notch service to all our guests. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 Fremragende

Kassandra

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms was nice a spacious. It was easy access to LEGOLAND and food and gas station. Easy check in. I will definitely stay here again.
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 14. maj 2024
Dear Kassandra,Thank you for your perfect rating! We're thrilled to hear that you enjoyed your spacious room and found our location convenient for visiting LEGOLAND and accessing food and gas stations. It's great to know that you had an easy check-in experience as well. We look forward to welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

8/10 Udmærket

Tiffany

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean hotel. The breakfast was good. The rooms are very spacious
Overnattede 2 nætter i maj 2024
Svar fra Hotel Manager den 14. maj 2024
Dear Tiffany,Thank you for your positive rating and feedback! We're glad to hear that you found our hotel very clean and enjoyed our breakfast offerings. It's great to know that you appreciated the spaciousness of our rooms as well. We value your comments and hope to have the opportunity to further improve your experience in the future. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Fremragende

Britni

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a wonderful and CLEAN hotel! So refreshing! Please keep up the good work!!!! We WILL be back! Perfect jog across the street to Lego land as well!
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 13. maj 2024
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful and refreshing stay with us. Your satisfaction is our top priority, and we're delighted to know that you appreciated our cleanliness and proximity to attractions like Lego Land. We can't wait to welcome you back for another fantastic stay!Sincerely, Hotel Manager

10/10 Fremragende

Gisele

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was well received, the environment was clean, the breakfast had several options and all the employees were friendly.
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 13. maj 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Providing a clean environment, a variety of breakfast options, and friendly service are always our top priorities. We hope to welcome you back soon for another wonderful experience!Sincerely, Hotel Manager

10/10 Fremragende

Alvin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice, clean and well-designed
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 13. maj 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay and appreciated our attention to cleanliness and design. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

2/10 Forfærdeligt

Reisha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 14. maj 2024
Dear Reisha, We are sorry to hear that your stay at our hotel did not meet your expectations, as reflected in the 1-star rating. We would appreciate it if you could specify the particular aspects of your stay that were unsatisfactory, allowing us to address these issues directly. Your feedback is valuable to us, and we invite you to reach out at your convenience to share your concerns. We consider guest feedback crucial for our improvement. We hope to have the opportunity to welcome you again. Sincerely,Hotel Manager

10/10 Fremragende

LISBETH

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The property is very nice, very convinient and clean. I liked the decoration and the facility in general. The only thing I did not like was the check in, Robert was very unpleasant, not welcoming and doest even great and tries to limit any type if conversation.
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 11. maj 2024
Dear LISBETH,Thank you for your stay. We're glad to hear that you found our property to be convenient, clean, and nicely decorated. However, we're disappointed to learn about your experience during check-in. We'll address this matter with our team to ensure that all guests receive a warm and welcoming experience from start to finish. We hope to have the opportunity to welcome you back for a more positive experience in the future.Sincerely, Hotel Manager

8/10 Udmærket

Elee, Vancouver

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Over all very good stay. Continental breakfast was adequate. Great smart tv options. Close to Lego land.
Overnattede 2 nætter i maj 2024
Svar fra Hotel Manager den 10. maj 2024
Dear Guest,Thank you very much for your stay. We're thrilled to hear that you had a very good stay with us! It's fantastic to know that you found our continental breakfast adequate, enjoyed the great smart TV options, and appreciated the proximity to Legoland. Your feedback is important to us, and we're grateful for your positive comments. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Fremragende

Mona

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean new nice comfortable . Exactly like the pix . You need to have a car though . Its a little in the middle of nowhere
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 9. maj 2024
Dear Mona,Thank you for your positive feedback about our clean, new, and comfortable accommodations. We're delighted to hear that our facilities met your expectations and matched the pictures you saw. We strive to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Fremragende

fernando

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent for the prize
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 7. maj 2024
Dear Fernando,We're glad to hear that you found our establishment excellent value for the price! We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to seeing you back here soon.Sincerely, Hotel Manager

10/10 Fremragende

Yuneisi

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and nice staff
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 7. maj 2024
Dear Yuneisi,Thank you for your positive review. We're delighted to hear that you found our establishment clean and that our staff provided excellent service! We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Fremragende

Yuneisi

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean nice staff
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 7. maj 2024
Dear Yuneisi,Thank you for choosing to stay with us. We're thrilled to hear that you found our establishment very clean and that our staff provided excellent service! Maintaining a clean environment and delivering exceptional service are top priorities for us, and we're delighted that we met your expectations in these areas. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Fremragende

Cozette

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is extremely clean. I felt very safe. Customer service was very nice and helpful. Breakfast was excellent. Pool was heated and clean. Room was clean and spacious.
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 6. maj 2024
Dear Guest,Thank you for choosing to stay with us. We are glad that we met your expectations. My team is really appreciative of your generous compliments about our work and service. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

6/10 Okay

FERNANDO

Rejste med familie, Rejste med familie og småbørn
Breakfast food was bad and took too long
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 30. apr. 2024
Dear FERNANDO,We're sorry to hear that you were disappointed with the breakfast experience during your stay. We have forwarded your concern to the management. Sorry to disappoint you this time, but we will take care of it next time you visit us.Sincerely, Hotel Manager

10/10 Fremragende

Braulio

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very cleaned the room.
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 29. apr. 2024
Dear Braulio,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel room. We accept your appreciation for it. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

10/10 Fremragende

Obed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 30. apr. 2024
Dear Guest,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon!Sincerely, Hotel Manager

8/10 Udmærket

Brad, los angeles

Synes godt om: Rengøring, service og personale
Good hotel. A little pricy
Overnattede 2 nætter i marts 2024
Svar fra Hotel Manager den 29. apr. 2024
Dear Brad,Thank you for your feedback. We're glad to hear that you had a good experience at our hotel. We understand that our prices may seem a bit high, but we believe that our guests receive great value for the price they pay. We offer several amenities and services that make our hotel a great option for travelers. Hope you will visit again.Sincerely, Hotel Manager

10/10 Fremragende

Luis

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 27. apr. 2024
Dear Luis,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Fremragende

Gary T

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location.
Overnattede 2 nætter i marts 2024
Svar fra Hotel Manager den 29. apr. 2024
Dear Gary T,Thanks for being a guest at our hotel. We are pleased that our hotel was a perfect location that served the purpose of your stay. We look forward to seeing you on your next visit very soon. Sincerely, Hotel Manager

10/10 Fremragende

fiona

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed here for LEGOLAND and Peppa Pig’s park. 5 mins driving. Very convenient. The hotel is clean and quite.
Overnattede 3 nætter i april 2024
Svar fra Hotel Manager den 25. apr. 2024
Dear Guest,Thank you for choosing to stay with us during your visit to LEGOLAND and Peppa Pig's park! We're delighted to hear that our location was convenient for your plans and that you found our hotel to be clean and quiet. We hope you had a fantastic time at the parks, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Fremragende

Marilee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good hotel near legoland
Overnattede 3 nætter i april 2024
Svar fra Hotel Manager den 24. apr. 2024
Dear Guest,Thank you for your positive feedback! We're glad to hear that you enjoyed your stay with us and found our hotel convenient for your visit to Legoland. We hope to welcome you back again soon!Sincerely, Hotel Manager

8/10 Udmærket

Nancy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 23. apr. 2024
Dear Nancy,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

10/10 Fremragende

Christin

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean… seems brand new
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 22. apr. 2024
Dear Christin,Thank you for the wonderful review of your stay at our hotel. We're delighted to hear that you found our property very clean and well-maintained! Providing a fresh and inviting environment for our guests is important to us, and we're pleased that our efforts to maintain cleanliness have been noticed. We appreciate your positive feedback and look forward to welcoming you back for another excellent stay in the future.Sincerely, Hotel Manager

2/10 Forfærdeligt

Joy

Overnattede 1 nat i marts 2024
Svar fra Hotel Manager den 22. apr. 2024
Dear Joy,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again.Sincerely, Hotel Manager

10/10 Fremragende

darisleydi, HIALEACH

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
good
Overnattede 3 nætter i april 2024
Svar fra Hotel Manager den 20. apr. 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. We hope to have the pleasure of welcoming you back again soon.Sincerely, Hotel Manager

10/10 Fremragende

Nikolay

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and comfortable. Convenient location, 5-6 minute drive to legoland. Breakfast fed the whole family and smooth checkout!
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 20. apr. 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you found our hotel clean, comfortable, and conveniently located. It's fantastic to know that our breakfast satisfied your family and that your checkout experience was smooth. We hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 Fremragende

Daylis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall cleanliness was spot on. Very comfortable,, breakfast was amazing with lots of options. Very close to Legoland Florida theme park and surroundings of shops and restaurants.
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 20. apr. 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you enjoyed our clean and comfortable accommodations, as well as our delicious breakfast options. We're glad our proximity to Legoland Florida and nearby amenities enhanced your stay. We hope to welcome you back soon!Sincerely, Hotel Manager

10/10 Fremragende

Karen

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location new hotel room was clean and big continental breakfast was very good. Staff was very nice.
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 20. apr. 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you enjoyed our convenient location, spacious and clean rooms, delicious continental breakfast, and friendly staff. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
WOW WHAT A WONDERFUL STAY WE HAD A THIS BEAUTIFUL HOTEL! This hotel was great to stay in and with the option of the free breakfast, this sets you up to start your day! The rooms are immaculate and the cleaning staff are cleaning non-stop. The reception staff,can not do enough for you,they are always there for you. I felt so safe knowing that they were around 24/7
Overnattede 9 nætter i april 2024
Svar fra Hotel Manager den 17. apr. 2024
Dear Mark,Thank you for your enthusiastic review! We're thrilled to hear that you had a wonderful stay at our hotel and enjoyed the complimentary breakfast option. It's fantastic to know that you found our rooms immaculate and appreciated the hard work of our cleaning staff. It is heartening to hear the satisfaction of our guests. We look forward to welcoming you back for another great experience in the future!Sincerely, Hotel Manager

10/10 Fremragende

Jihong

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
New and roomy!
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 16. apr. 2024
Dear Jihong,Thank you for your wonderful feedback. We're delighted to hear that you found our accommodations new and roomy! Providing comfortable and spacious rooms is a priority for us, and we're thrilled that you enjoyed your stay. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 Fremragende

Zhibin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
So worth the money!
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 15. apr. 2024
Dear Zhibin,Thank you very much for your stay. We're delighted to hear that you found your stay to be worth the money! Providing value and satisfaction to our guests is our top priority, and we're thrilled that we met your expectations. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another great experience!Sincerely,Hotel Manager

10/10 Fremragende

Roland

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent hotel. Although it was recently build new. The rooms were very spacious and super clean. The continental breakfast was excellent also. Highly recommend this hotel.
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 15. apr. 2024
Dear Roland,Thank you for your glowing review! We're thrilled to hear that you had an excellent experience at our hotel. We take pride in providing spacious and clean rooms, as well as offering a delicious continental breakfast for our guests to enjoy. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. We look forward to welcoming you back for another exceptional stay in the future!Sincerely,Hotel Manager

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Hotel Manager den 16. apr. 2024
Dear Robert,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

8/10 Udmærket

Roy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 13. apr. 2024
Dear Roy,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Fremragende

Sarah, Richmond

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 13. apr. 2024
Dear Sarah,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Fremragende

Yadira H

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel near Legoland. Super clean and modern. Breakfast good
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 9. apr. 2024
Dear Yadira H,Thank you for your positive review! We're thrilled to hear that you enjoyed your stay at our hotel near Legoland. It's wonderful to know that you found our property super clean and modern and that you were satisfied with the breakfast offerings. We strive to provide excellent experiences for all our guests, and we're glad to have met your expectations. We look forward to welcoming you back for another great stay in the future. Sincerely, Hotel Manager

10/10 Fremragende

Satvik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast options could be expanded. Otherwise beautiful property great location for Legoland theme park.
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 9. apr. 2024
Dear Satvik,Thank you for your stay. We're pleased to hear that you enjoyed our beautiful property and found the location convenient for visiting Legoland theme park. We appreciate your suggestion regarding breakfast options, and we'll certainly consider expanding them to enhance the guest experience. Your input is valuable to us as we strive to improve. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.Sincerely, Hotel Manager

8/10 Udmærket

Jessica

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were polite and helpful. The hotel is located in a convenient place for Legoland it’s close enough to walk or drive. The continental breakfast was a great start for each day, and the gym facility was very nice and had updated equipment, with a nice view of the pool. The only downside was that the hotel electronic system was down during check in however that didn’t affect the timeliness or courtesy during check in.
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 8. apr. 2024
Dear Jessica,Thank you for your wonderful review! We're thrilled to hear that you had a positive experience during your stay at our hotel. Appreciate your nice comments about our team, services, and hotel. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

10/10 Fremragende

Cynthia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 8. apr. 2024
Dear Cynthia,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Fremragende

IAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything around the hotel was convenient and so close to Legoland.
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 5. apr. 2024
Dear Guest,Thank you for the wonderful review of your stay at our hotel. We're glad to hear that you found our hotel's location convenient, especially being so close to Legoland. Providing our guests with easy access to nearby attractions is important to us, and we're delighted that you enjoyed the proximity. We hope to welcome you back for another enjoyable visit in the future. Sincerely, Hotel Manager

10/10 Fremragende

Sandrel

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything is new, very clean ,I will recommend
Overnattede 1 nat i marts 2024
Svar fra Hotel Manager den 4. apr. 2024
Dear Guest,We're delighted to hear that you found everything in our hotel to be new and very clean during your stay. Your recommendation means a lot to us, and we're grateful for your positive feedback. Providing a fresh and immaculate environment for our guests is a top priority, and we're thrilled that we met your expectations. We look forward to welcoming you back again in the future.Sincerely, Hotel Manager

8/10 Udmærket

Darcy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I really like all the upgrades they have done
Overnattede 1 nat i marts 2024
Svar fra Hotel Manager den 3. apr. 2024
Dear Darcy,Thank you for your positive feedback. We're thrilled to hear that you appreciated the upgrades we've made. Enhancing our facilities and amenities is important to us, and we're glad that our efforts have contributed to your enjoyment during your stay. We strive to continually improve our offerings to provide the best experience possible for our guests. We look forward to welcoming you back again soon to experience even more of our upgrades!Sincerely, Hotel Manager

10/10 Fremragende

Javier

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfasts needs some improvements
Overnattede 2 nætter i marts 2024
Svar fra Hotel Manager den 2. apr. 2024
Dear Guest,Thank you for your feedback regarding our breakfast. We appreciate your input and will take it into consideration as we strive to enhance our offerings. We hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 Fremragende

Theresa

Overnattede 2 nætter i marts 2024
Svar fra Hotel Manager den 2. apr. 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay. We truly appreciate your positive feedback and hope to welcome you back again soon for another excellent stay!Sincerely, Hotel Manager

10/10 Fremragende

cristian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente
Overnattede 2 nætter i marts 2024
Svar fra Hotel Manager den 1. apr. 2024
Dear Cristian,Thank you for your recent stay at our hotel. We're delighted to hear that you had an excellent experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

10/10 Fremragende

Melissa, Miami

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful hotel to stay in for a quick trip to Legoland. Spacious, clean, and modern rooms. Excellent location to the park. Very nice staff. :)
Overnattede 2 nætter i marts 2024
Svar fra Hotel Manager den 1. apr. 2024
Dear Melissa,Thank you for your kind words. We're thrilled to hear that you had a wonderful stay at our hotel during your trip to Legoland. It's fantastic to know that you found our rooms spacious, clean, and modern and that our location near the park was convenient for you. We're also glad that our staff provided you with excellent service. Guest satisfaction is, of course, a big reward for our hospitality. It was our privilege to serve you and hope you will give us more opportunities to do so. Sincerely, Hotel Manager

10/10 Fremragende

Adalin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy limpio todo
Overnattede 2 nætter i marts 2024
Svar fra Hotel Manager den 30. mar. 2024
Dear Adalin,Thanks for your stay at our hotel. We're delighted to hear that you found everything very clean during your stay! We accept your appreciation for it. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

8/10 Udmærket

Jose

Rejste med familie
Small pool n no view out of window mynute but makes a difference
Overnattede 3 nætter i marts 2024
Svar fra Hotel Manager den 30. mar. 2024
Dear Jose,Thank you for your feedback. We understand that even small details can impact your overall experience, and we apologize for any disappointment caused by the small pool and lack of a view from your window. Your comments are valuable to us as we continuously strive to improve and enhance our guests' satisfaction. We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant experience in the future.Sincerely, Hotel Manager