Hoteller nær Windmill Square

"El hotel estaba limpio, el personal fue muy amable todo el tiempo, el desayuno estuvo muy bien, me gustó que tengan agua, café y té de cortesía durante todo el día."

"All In all a nice place to stay don’t know what happened at check in but it was incredible slow and confusing. The breakfast area is not big enough for the amount of room. Not helping there was a football team that just threw all their things in one pile I the middle of the area and running around."

"Ac was not working properly but staff gotme in to a different room right away"

"Was great till I left my hat in my room when we checked out and called later to tell them about my hat and they never called me back about it"

"clean and comfortable"

"Clean and quiet...terrific stay!"

"Very nice stay . 5 star stay"

"The place was nice and clean. The property was well kept and everything seemed new and clean. The only questionable thing was the elevator. It made some weird noises and bumps going up. Also, breakfast could have had a little more variety."

"Overall: Poor quality. Terrible place to stay."

"The hotel and staff were wonderful my lacking a stars because you have to pay to park at this location. Nothing was said ahead of time and you must park here there is no offsite parking available. Very disappointing. We will probably not stay here again because of this new policy."

"Always stay here when going north or south clean easy to get on and off rte 81 food nearby. safe."

"The A/C in our room was broken…80° all night. Clearly there were A/C issues in the entire floor as the lobby on the 4th floor was hot too. Called the front desk; never offered another room. The property is very cool and historic. It was disappointing to have this issue. The rooms were beautifully decorated and well apportioned. The on site restaurant is only open for breakfast which was also frustrating."

"We were there two days. When we got back to our room there had been no housekeeping done. My wife went to the office to get some clean towels. She asked why no one cleaned the reply was “we knocked and no one answered”"

"The location is wonderful, just steps away from the Black Friar's Theater, Mary Baldwin University, and several good restaurants and shops. Just as wonderful is the staff - everyone was welcoming and helpful. We also enjoyed breakfast at the hotel's Magnolia South Restaurant. Service couldn't have been better. The hotel has been located in the heart of Staunton for decades. At the same time we felt enchanted by the architecure, we also noticed that the hotel needs some updates and TLC. However,...

"Only thing I’d say bad were the beds they were extremely uncomfortable"