Hoteller nær Westhaven Lake

"The swimming pool was very, very Dirty"

"The rooms are always clean and very helpful staff."

"The staff were so friendly and helpful. Probably the nicest hotel I’ve ever stayed in. Excellent location."

"Every was great about this hotel except for the shower part didn’t work. Otherwise it was great and so was the price!"

"We had two rooms for 7 travelers. The first group arrived & checked in around 9 pm & discovered the toilet continuously running an hour later and would not flush. The front desk was contacted and offered to move to a different room. This was with a baby and all their luggage at 11 pm at night. The front desk made no offer to discount the cost of the room which is not acceptable given the significant inconvenience of packing up and moving rooms with a young baby."

"Everything was great"

"The room was spacious and we enjoyed having the kitchenette."

"It was a wonderful stay!"

"It was a great stay!"

"staff was rude room was mid"

"Well, I thought I had booked another location, but how pleasantly surprised I was! Staff was wonderful, we were in a comfy room. We generally stay at Holiday Inn due to the soft beds and pillows. Bathroom was clean and well stocked with amenities for showering, etc. The strange thing was breakfast was extra charge. Had not had that experience before, but paid during booking. Good hot breakfast to get us up and on the road. Would definitely stay here again. Pool was nice area, but rain moved in...

"Good staff. Facilities were clean and fairly well maintained. Breakfast was more than adequate. Only issue was the elevator was broken down on a three day holiday weekend. Not necessarily the fault of the hotel. Sometimes those things happen. Staff did their best to help minimize any disruption."

"Upon arrival, there were not enough luggage carts available. Had to wait over 1/2 hour, a representative then went to a nearby motel and borrowed one of their carts for our use. After we arrived home, we received an additional bill for two nights of parking. $10 per night that had never been discussed. Parking was limited, and to be honest, we had to park at the end of their lot next to a business. Not sure if that was part of their parking lot or belonged to the other business."

"The room was clean in the immediate areas. If you moved anything or looked closely with the lights on you can see the room was minimally cleaned. There were a few upgrades to the room but the hotel as a whole was in poor shape. It was stinky, loud (especially at night), unmanaged and I will not be staying here again. I checked the reviews before booking this and I can’t believe it’s rated as high as it is."

"The property was excellent. Very nice and clean. Love the perks! Free breakfast, parking, and EV charging stations. The location was/is safe & quite. Customer service was excellent. Will definitely stay here again!"

"stay any time"