Hoteller nær Western Hills Indkøbscenter

"Thanks for you hospitality"

"Checked in staff was nice. Room had a smell, mold in the bathroom on the walls (Blackmold), mold on the window casing. The TV speakers were broken. Due to the timing the office person offered to move us to another room, which we did. The second room didn’t have mold. Smelled. The outside of the property is nice, the rooms need updating."

"No one was at check in for a while ."

"Fleas or Bed Bugs in the Room (on the pull out bed AND in the bed I reported to the front desk clerk the next morning, but she only said they had a pesticide co. that already had sprayed. She then said she would ask them to spray again."

"Venligt personale. Pænt værelse"

"The hotel is in a great location off of I-65 in Birmingham. It's a beautiful area and the hotel has been renovated. I'm glad there is no longer nasty carpeting on the floors. The staff moved us promptly to another room when I called the front desk to report that our TV wasn't working after we had checked in. My husband and I would definitely stay there again!"

"Great place to stay, great location and great people!"

"Hotel was dirty, floors were sticky, room smelled of mildew, AC did not work properly, phone in room did not work, bathroom light flashed like a strobe light and there was no mirror. The floors were dirty in there. After waiting for a maintenance man that didn't show, we suggested we move acrossed the hall, which was thankfully agreed to by the staff. Overall, would not recommend and will not be back."

"I was told there was a heated pool before I booked get there pool isn't heated. The door near the entrance with the handicap ramp did not open with the key. Also water was off for a few hours during one of the days of my 3 day stay."

"Very unkept as far as maintenance and cleanliness in my room. Light fixture in the room was non functioning and partially disassembled. Window had a lounge with significant stains. Hair on the pillow case. Strange odor in the room. Overall, had I been with my family and not alone needing a simple room to sleep overnight for a few hours, I would have never stayed in the room."

"This is a nice place to stay, room clean, staff friendly, I had a question about something, staff explained everything with respect and made sure that I didn’t need anything. All staff members that I encounter was very friendly."

"I always have a great stay with Home2 Suites. Staff were very friendly and helpful"

"Amani at the desk was excellent: kind and courteous. Made us feel welcome."

"I honestly didn’t feel safe here. People were loitering outside upon arrival—vaping and smoking weed. The entire lobby smelled like weed. The room was ok. No breakfast like the app said there would be. I would have just spent an extra $50 to get a better place had I known."

"The room was clean, but does need updating. The staff were friendly, however the hotel is combines with a Home2 Suites and we were confused as to what side we were on. I booked Hilton, but on one side breakfast was free to IHG and not for others. I never really got a good answer."

"Very clean rooms great location. I will most definitely stay here again."

"Clean everything"

"I’ve stayed in a lot better for a lot less"