4/10
Since I am VIP member, I requested room upgrade. They said they have available room with nicer view. We were supposed to have 2 queens bed in our room but got 2 full bed instead for 4 people which was a big disappointment. I couldn’t sleep in that room because the beds were too small, and we are not even big people. The room smelled horrible, and the view was nothing special with dirty windows. The air conditioning sounded very bad and was not consistently in same temperature. It was no air in the room. That night I went outside at 4 am and sat where the fireplace are to get some air, because it was impossible to stay in that room. I stayed outside until 7 am until time for breakfast. Breakfast area was also very bad. I couldn’t handle the smell over the whole hotel. We were supposed to stay 7 nights in that hotel, but we were good after 1 night. We complained in the morning, and the hotel manager admitted that they gave us full beds instead of queen beds. The hotel manager and Expedia were very helpful and we got refund for our stay. We changed to another hotel which was cheaper, bigger room, and more clean. I am giving 2 stars instead of 1 star to this hotel because they were helpful with refund for this hotel.
Pinar
Overnattede 7 nætter i juli 2025
