Hoteller nær West Town Mall

"Although we were only in the room for one night while traveling home, we were exhausted and it was great to walk into a clean, spacious and comfortable space where we could rest and rejuvenate for the next day’s drive. The shower was large and amazing, the bed was very comfortable. There were many restaurants within either walking or short driving distance, and easy access to the interstate. We slept too late to enjoy the breakfast, but I did enjoy the coffee! We would definitely stay here...

"Great breakfast nice rooms front desk excellent"

"Called to confirm I could check in early. Waited for ~15min in the lobby before anyone showed up to assist me. Bed was comfortable but unfortunately the room smelled very damp. Reading lamp, regular light, and outlets on one side of my bed did not function correctly. AC was cold which was appreciated."

"Nice location but the building was not very clean and there is no elevator which makes it difficult for older people."

"Everything was clean and convenient!"

"Great property."

"Great customer service!"

"Speedy check in. Clean and spacious room. Very comfortable king bed."

"Spacious, comfortable rooms."

"We had a great stay. Breakfast was good, with many options. Staff were very friendly and helpful."

"I was very disappointed with this place. I booked a room at least 1 week in advance. Only to get there that night and that room was all sold out and not available."

"The staff is so amazing and helpful after a 14 hour drive."

"Breakfast was great"

"The property could have been better maintained and the room cleanliness was atrocious. The blanket and sheets had stains and some hair was noted in the bed as well. On the bright side the staff went out of their way to make it right. Lastly the bed was way too soft. I hope that they address these issues."

"V"

"Very nice"

"We have a daughter in Knoxville and we stay here every time we travel there, we love it!"

"Room was a handicapped room. Shower/tub floor extremely slippery and dangerous. Knobs to turn on shower were ridiculous to adjust without getting in the shower first to adjust. Had to hang on to the shower rails to move in the tight tub to shower because we kept slipping in the shower. We are not even handicapped! Bed soft but ok. Staff friendly. Elevator floors sticky and dirty —there were grad parties but floors were gross"

"This is next to the expressway. I was not able to sleep the entire night due to the noise!!"