Familievenlige hoteller i West San Antonio

"I have been booking hotel reservations for my employees across the USA for years with Best Western and other hotel brands, and I have never experienced an issue like this. Yesterday, my employee was told he needed to present the physical card used for the reservation, even though the booking had already been paid online. The front desk employee did not seem properly trained to handle a basic situation like this. She called the manager for guidance, but the manager appeared unsure of the hotel’s...

"Stayed during Fiesta. Big mistake. All floors & elevators were soaked in pool water because guests couldn’t be bothered to dry before leaving the pool area & staff were too indifferent to care. Toilet handle in restroom would stick. Restroom floor was disgustingly sticky. Beds were worn and not comfortable at all. Will definitely never stay at this property again. "