Hoteller i West Frankfort

"Great price for a nice king suite with jetted tub "

"No pets"

"They are updating the rooms which were ok.Smelled like smoke and the bedding wasn't the best.Breakfast wasn't much.Probably won't stay there again but if all you need is a place to sleep its fine"

"Very nice breakfast "

"Kids enjoyed pool and breakfast."

"They were awesome!!"

"DIRTY TOP BED COVER- SHOWED OWNER WHAT LOOKED LIKE A PIECE OF CHEESE AND HE SHOOK HIS HEAD AND OFFERED A 10% NEXT TIME"

"This site good use some updating"

"great"

"Very clean and nice, older hotel, but no problem at all since everything is taken care of and functional Wifi worked perfect Breakfast was very good Would stay there again for sure"

"This hotel needs a complete renovation. The bed was comfortable, but the bathroom was in poor condition. "

"We reserved a double queen bed room and when we arrived they put us in a single bed room. A double bed. For myself, my sister, and my 18 year old son. They had to bring us a rollaway bed which was hard as a rock and the actual bed in the room was slanted and uneven. Thankfully we only needed it for one night but we won’t be staying here again. No offers of reduced rates or anything for our situation. "

"Dirty, bugs .. no refund from hotel Bad place "

"The hotel was very clean and well maintained. The front desk staff seemed distracted, but polite. I will stay again when in the area."

"First room assigned had not been cleaned. Had food and trash, along with cigarette butts and smoke (in a non-smoking room). I understand that the misuse of the room was not management's fault, but that of the prior occupants. However, there should have been protocols in place to insure that rooms are cleaned and noted as such before new guests arrive. The front desk person was very apologetic and noticeably frustrated that this occurred, and when she told another staff member it was shrugged...

"Clean and quiet room. Breakfast was lacking.At 8 am coffee had run out, and no syrup for waffles. The other hot options (biscuits and gravy?)had run out."

"Friendly staff, clean rooms, comfortable beds and great breakfast in the perfect location to explore the Shawnee Forest. "