Hotel i West Aurora, Aurora

"Staff was extremely helpful and kind."

"Great stay with good location "

"Poor breakfast and not friendly staff"

"We stayed at the Hampton Inn Carol Stream this past weekend, our room was very clean and staff was friendly and helpful. The indoor pool was great, breakfast was hot and tasty each morning. The only complaint we had is that our air conditioning was leaking water all over the floor in our room. We did alert the staff to this, and they had maintenance come up to fix it. Unfortunately the a/c continued to leak all over the floor, so the entire area around the air conditioning and couch were fully...

"The staff was friendly, but the cleaning was appalling. The room was incredibly dirty, and I was shocked."

"Great stay"

"The room was clean and comfortable, and the breakfast is fairly good."

"Rooms were very clean and comfortable, thankfully the staff saved some of my items that were left behind and kept them at front desk for my pick up."

"Great customer service and the room was super cleaned. Thank you"

"Everything was very nice."

"The staff was incredible. I accidentally double booked. They let me know and helped me to work it out with Expedia for a refund!"

"Everything was perfect - spotless hotel with great amenities and a solid breakfast!"

"Everything from the property to the hotel room was nice and clean."

"Breakfast left a lot of room for improvement- bagels toast English muffins and cold cereal, apples bananas and juice that’s it. Not even yogurt. Stingy with clean towels/ wash rags as well. All in all stay was adequate (8 days) but could’ve easily been better."

"Everything was great the staff was very accommodating. Only complaint would be that the breakfast could have been better. Clean place and the beds were very comfortable."

"The tv didn’t work water pressure didn’t work, it was like when you turn off a water hose and that little last bit of water gets pushed out, that’s what the water pressure was like. The air conditioning kept turning on and off but it was mainly off and didn’t even get cold. The entire place was so dirty and it had this stink to it too. I had very bad experience with the people staying at that hotel as well, mainly drunk from an event that was going on but the children they came with kept running...