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Anmeldelser af Sheraton Pentagon City Hotel

3.5 out of 5
Sheraton Pentagon City Hotel
900 S Orme St, Arlington, VA

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 873 af i alt 1668 anmeldelser" "
Bedømmelse på 8 − Udmærket. 381 af i alt 1668 anmeldelser" "
Bedømmelse på 6 − Okay. 199 af i alt 1668 anmeldelser" "
Bedømmelse på 4 − Dårligt. 101 af i alt 1668 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 114 af i alt 1668 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lars

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2022
Svar fra Hotel Management den 20. jul. 2022
Thank you for taking the time to share your rating with us, Lars. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel in the not-too-distant future.

8/10 Udmærket

Shantiela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good stay overall
Overnattede 2 nætter i maj 2024

6/10 Okay

Gabrielle

Synes godt om: Service og personale
Synes ikke om: Faciliteter
The rooms and lobby are kept well, but the parking garage is disgusting. There were huge leakages and tons of bird droppings everywhere. $32/night for parking is highway robbery, considering there is no other option unless you traveled without a car. The facility itself is dated and needs to be modernized. The best part was the staff, who were warm and inviting. The television was not compatible with streaming, nor did the TV guide buttons work. I also had difficulty connecting to the wifi. Would not return.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Meredith

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel! Clean and great location near everything!!
Overnattede 3 nætter i maj 2024

6/10 Okay

Demetrius

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
This property seemed veey dated in the rooms. As well as the elevator. Lobby was beautiful and grand. Bathtub had rust in it. Paint job in the common hallway, elevators, and rooms seemed amaturish. Common area in lobby for microwaving food was motel esk.
Overnattede 1 nat i maj 2024

6/10 Okay

Darryl

Overnattede 2 nætter i maj 2024

8/10 Udmærket

Labdhi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here for 1 night, the rooms were spacious and the room was clean .check in was a bit slow and the staff was fine . The view from room was good too, it’s quiet near dc, perfect for our trip . Overall, would recommend this place .
Overnattede 1 nat i maj 2024

6/10 Okay

Hatim

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Geeta

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Excellent service,but room amenities wasn’t so great
Overnattede 1 nat i maj 2024

4/10 Dårligt

Amy, Jesup

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The hotel swapped our reservation for 2 double beds to one king without asking us. Then said they were out of double beds when we arrived at 10pm. They blamed it on Expedia for over booking.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient, clean, parking on site, good breakfast and good value for Washington DC
Overnattede 1 nat i maj 2024

6/10 Okay

Ruben

Overnattede 2 nætter i maj 2024

6/10 Okay

Bill

Rejste med familie, Rejste med kæledyr
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It was very convenient to Arlington National Cemetery, but the facility itself seemed as if it had not recieved much investment in a very long time. Everything seemed old and worn out and a little rough around the edges. The staff was very helpful, though, and did a great job helping us.
Overnattede 2 nætter i maj 2024

6/10 Okay

Estifanos O

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
I got the connected room and the noise from other room was very disturbing. They need to make a sound proofing system.
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Peter

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
What a terrible property!!
Overnattede 1 nat i maj 2024

6/10 Okay

Tiffany

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room had a strong odor or urine and plugs weren’t working.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Samar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent customer service
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Kenneth

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Only nice rhing was the restaurant in the lobby
Overnattede 1 nat i maj 2024

6/10 Okay

Victoria

Synes godt om: Rengøring
Overnattede 1 nat i marts 2024

8/10 Udmærket

keith

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel and economical.
Overnattede 1 nat i maj 2024

6/10 Okay

Meghdad

Rejste med familie
Synes godt om: Service og personale
It was ok
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ernest

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and stay.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Anya

Overnattede 1 nat i maj 2024

8/10 Udmærket

Gias

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There was no ventilation in the toilet, other than that everything is good.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Douglas

Rejste i en gruppe
The experience was fun and did’nt dislike anything. Thanks
Overnattede 4 nætter i april 2024

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed our stay at the sheriton ! Amazing view from our window ,, very helpful staff particularly Gabrielle ! and easy access to Washington
Overnattede 3 nætter i april 2024

6/10 Okay

Natalie

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
I booked this property based on the pictures on the Expedia listing but when I arrived, I was given a room in building two. This was across the driveway from the main building. The building and room were much below the standards from the pictures on the Expedia listing and a Marriott Brand hotel. My room was in the basement which necessitated carrying all my bags down half a floor before I could reach the elevator. The view out the window was of weeds and garbage. The building was eerily quiet and seemed empty. I did not feel comfortable. The toilet bowl ran all night and the safe was open in the locked position, so it was unusable. In the morning the next day, I called the front desk several times to ask someone to come fix the toilet and the safe. When no one showed up after about 30 minutes, I went to the front desk to complain. A very nice staff member listened to all of my complaints and eventually transferred me to a room in the main building. This room was a vast improvement, and I felt much more comfortable in the main building. Overall, however, I did not feel that either room or building was up to the standard of the Marriott brand. Despite the name of the hotel, it is not walkable to Pentagon city and requires either a shuttle ride or Uber to get to the mall or catch the metro. The free shuttle runs once an hour and was very reliable, but an hourly shuttle with a last pickup of 9:45 is not convenient. Finally, don’t book via third-party if you want Bonvoy points.
Overnattede 4 nætter i april 2024

10/10 Fremragende

domoniquie

Synes godt om: Rengøring
Overnattede 2 nætter i april 2024

10/10 Fremragende

Maximillian

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in, staff always courteous and even gave us a great view on request
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Daniel

Synes ikke om: Service og personale
Most everything. Electronic noise 24 hours a day was particularly irritating.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Michael

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great experience
Overnattede 1 nat i april 2024

10/10 Fremragende

KELLIE

Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Leunamarie

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had two rooms two nights reservation and they were not only charging more money but taking me out of the room because there was another group reservation that needed my rooms. When I came back they were sold out and moved me to another hotel. I had to come back because they kept my luggage at the lobby. I had to wait 30min. At the lobby because there were no staff at the counter. Safe your money and time. Also Expedia has the ad that this rooms holds 4 guest but the price is based on 2 guest and they charge u a third and fourth guest an extra fee. I asked and Expedia told me to speak at the counter them. When I checked in they told me that the fee is from Expedia. It was a false price deal. Horrible experience on this trip. Overall bed, room, location very comfortable and convenient.
Overnattede 2 nætter i april 2024

4/10 Dårligt

Michael

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The staff was nice but this is a run down hotel in need of updating
Overnattede 3 nætter i april 2024

2/10 Forfærdeligt

CRISANTOS

Overnattede 2 nætter i marts 2024

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Kimberley, Woonsocket

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Genevieve

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel in not that great of an area but super close to Reagan National! Shuttle driver dropped me off way before the entrance for the actual airline so I got lost in the airport but I did make it home. Thank you!
Overnattede 1 nat i april 2024

10/10 Fremragende

Dany

Overnattede 3 nætter i april 2024

2/10 Forfærdeligt

ASHISH

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i april 2024

8/10 Udmærket

Rita

Overnattede 1 nat i april 2024

2/10 Forfærdeligt

AIDA

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We checking in the hotel April 11 celebrating Anniversary we have horrible experience because the hotel that night only hot water we called the front desk and the lady say the next day in the morning is the only be able to fix the problem that’s out experience
Overnattede 3 nætter i april 2024

10/10 Fremragende

Kimberly

Synes godt om: Rengøring, service og personale
Very hospitable and friendly staff
Overnattede 3 nætter i april 2024

8/10 Udmærket

Teresa

Overnattede 2 nætter i april 2024

6/10 Okay

Sherina

Synes godt om: Rengøring, service og personale, faciliteter
This property was clean, but definitely has had lots of use as things looked worn. My bathroom had peeling paint on the ceiling. The hallway carpet looked worn. Overall, I had a wonderful stay it was clean, safe, and the price was decent
Overnattede 4 nætter i april 2024

10/10 Fremragende

Saveena, Ozone Park

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service was good and the staff was friendly and attentive.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Benjamin

Overnattede 1 nat i april 2024

10/10 Fremragende

Joseph

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
111
Overnattede 1 nat i april 2024

10/10 Fremragende

CRYSTAL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was very accommodating and friendly
Overnattede 2 nætter i april 2024

8/10 Udmærket

Colleen

Rejste med familie
Synes godt om: Rengøring, service og personale
All was good. It is just an old property.
Overnattede 3 nætter i marts 2024