When we got our host at the end of the 5 days, he apologized, saying his father had died. Shouldn't he have a backup? Most importantly, we were unaware there was no bathroom on the 1st floor and two in our family were in their late 80ies. There was no information on the house (where to put garbage?) It was sorely lacking on towels - none in the kitchen. Promised coffee pods - none. Even the sheets were tired. What a disappointment!