Exclusive-suite - 2 soveværelser - ikke-ryger (Le Regina) | Allergivenligt sengetøj, minibar, pengeskab på værelset, skrivebord

Anmeldelser af Mamaison Le Regina Boutique Hotel

5 out of 5
Mamaison Le Regina Boutique Hotel
Ul. Koscielna 12, Warsaw, Masovia

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 772 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 186 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 28 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 1002 anmeldelser" "

9,8/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Simon

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent business hotel in the old part of Warsaw
Very enjoyable visit at the Mamaison Hotel in the old part of Warsaw. The location is perfect and service provided by staff is impeccable. Highly recommendable.
Overnattede 2 nætter i oktober 2023
Svar fra Paulina Waberska, Front Office Manager den 6. nov. 2023
Dear Simon,Thank you for your exceptional review! We are thrilled to hear about your very enjoyable visit at the Mamaison Hotel in the old part of Warsaw. It is wonderful to know that our location and service met your expectations. Our dedicated staff takes great pride in providing impeccable service, and it is gratifying to hear that it made your stay special. Your recommendation means a lot to us, and we could not be happier to receive such high praise. We look forward to welcoming you back in the future, and if there is anything more we can do to make your next stay even better, please do not hesitate to let us know. Your satisfaction is our top priority.

10/10 Fremragende

Lasse

Overnattede 3 nætter i oktober 2023
Svar fra Paulina Waberska, Front Office Manager den 23. okt. 2023
Dear Lasse,Thank you for sharing your opinion with us.We appreciate the highest note, it means a world to us.Please feel welcomed any time!

8/10 Udmærket

Frank

Synes godt om: Rengøring, service og personale, værelsets komfort
Super hyggeligt hotel, med god placering
Virkelig søde og imødekommende personale. Fine store værelser - Dog en defekt kontakt ved sengen, som gjorde at mobilen ikke kunne oplades. De prøvede at kigge på det, men kom ikke i mål. Rigtig godt morgenmad, lidt ærgerligt at der er løb tør for ting flere gange, selvom de ellers gik og holdt øje. Kommer gerne igen
Overnattede 2 nætter i august 2023
Svar fra Paulina Waberska, Front Office Manager den 5. sep. 2023
Dear Mr. Frank, Thank you for your kind words about our hospitable staff and spacious rooms. Once again we sincerely apologize for the inconvenience you encountered with the faulty bedside switch, and we appreciate your understanding. Our technical team has addressed this issue and fixed it. We are delighted that you enjoyed our breakfast. We truly look forward to welcoming you back and will do our best to make your next stay unreserved. Best regards

10/10 Fremragende

Andreas

Overnattede 2 nætter i august 2023
Svar fra Paulina Waberska, Front Office Manager den 27. aug. 2023
Dear Mr Andreas,Thank you for the highest rating! We really do appreciate it. There is no doubt that you had a perfect stay with us. Please feel invited anytime!

10/10 Fremragende

Poul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggenhed
Gåafstand til den Gamle By og alle seværdigheder. Hjælpsom personale i forbindelse med parkering
Overnattede 3 nætter i maj 2023
Svar fra Paulina Waberska, Front Office Manager den 1. jun. 2023
Dear God beliggenhed,Thank you for sharing your valuable opinion with us.Your kind words are much appreciated. There is no doubt that you had a lovely stay with us.Please feel welcomed anytime!

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det er nærmere 4 stjerner end 5
Indtjekning gik fint, jeg undrer mig dog lidt over at man bliver bedt om at hente en QR-kode for hurtigere indtjekning, men når man viser den kan de ikke bruge den og beder om et pas. Så skal man jo som kunde ikke spilde tid på at hente en QR-kode. Vi fik et stort værelse med balkon og det var rigtig lækkert. Badeværelset i topklasse og separat toilet. Gardinerne i værelset gav problemer, de var meget svære at lukke, så der var ikke rigtig mørkt om morgenen. I rummet var der også ovenlys vinduer, men der virkede persiennerne ikke. Det virkede lidt slidt. Rengøring var der ikke en finger at sætte på, alt blev rengjort dagligt og det var fint. Morgenmaden var også glimrende. Ved udtjekning blev vi ikke spurgt om vi havde haft et godt ophold, det burde man som standard gøre i en reception.
Overnattede 3 nætter i april 2023
Svar fra Paulina Waberska Front Office Manager den 27. apr. 2023
Dear Mr. Thomas, Thank you so much for your valuable opinion. We always do our best to provide an excellent service and your review will help us improve even more. I would like to clarify, that we are always obliged to ask for an ID or passport to identify the Guest, even in the case of an online pre-check-in. By that we want to avoid fraud and ensure a safe stay for you. It is wonderful that the breakfast and your room appealed to you. Regarding the inconvenience with the blind, we would like to sincerely apologize for it. I would like to assure you that we always do everything we can to make our Guests content with their stay, so in case of any problems, please kindly contact the Front Desk so that we can help. Best regards!

10/10 Fremragende

Kim

Overnattede 3 nætter i november 2022
Svar fra Hotel Management den 19. nov. 2022
Dear Kim, Thank you for sharing your valuable opinion with us. I hope you had a lovely stay and we will have an opportunity to host you again. Kind wishes and warm regards!

10/10 Fremragende

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i april 2022
Svar fra Paulina Waberska Front Office Manager den 16. apr. 2022
Dear Soren, Thank you for sharing your valuable opinion with us. We are so happy that our hotel meet your expectations. Your high rating means a world to us. We hope that you had a lovely stay and we cannot wait to host you again. Have a wonderful day!

10/10 Fremragende

Camilla

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super søde og hjælpsomme
Overnattede 1 nat i november 2021
Svar fra Paulina Waberska Front Office Manager den 16. nov. 2021
Dear Ms Camilla, Thank you for taking time and sharing your valuable opinion with us. It is a pleasure to read that you enjoyed your stay with us. Your rating means a world to us. Please feel welcomed any time. Have a wonderful day!

10/10 Fremragende

Mads

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2020
Svar fra Sandra Delegiewicz den 4. feb. 2020
Dear Mads, Thank you very much for taking time to share your beautiful pictures with us. We are thrilled you have enjoyed your time with us. Looking forward to welcome you back in the not so distant future. Have a lovely day! Warm regards,

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
dyrt men dejligt
rigtig fint Hotel, ingenting at klage over, og virkelig god beliggenhen. Den eneste anke er at morgenmaden er ALT for dyr, og derfor gider man det ikke ( 180 kr pr person) - det burde være inklusive i prisen
Overnattede 3 nætter i oktober 2019
Svar fra Łukasz Domaszczyński den 18. okt. 2019
Dear Guest, Thank You very much for sharing your opinion with us. We are glad to hear that your stay was enjoyable. Kind regrads,

10/10 Fremragende

Lone

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggenhed til Marathon
Vi overnattede her 4 nætter i forbindelse med Warszawa Marathon. Hotellet ligger helt perfekt midt mellem start og målområde. Desuden dejlig pool og sauna til ømme ben.
Overnattede 4 nætter i september 2019
Svar fra Łukasz Domaszczyński den 5. okt. 2019
Dear Lone, Thank you very much for taking the time to post your comments about your recent visit in Mamaison Hotel Le Regina Warsaw. I am delighted to hear your stay was enjoyable while you visited Warsaw as we are very lucky with our location. I am also glad that you were happy with service provided and I will be sure to pass on your comments to our team. Thank you again and I look forward to welcoming you back the next time you visit Warsaw. Kind regards,

10/10 Fremragende

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flot hotel, med en perfekt beliggenhed. Dygtigt og hjælpsom personale.
Overnattede 3 nætter i september 2019
Svar fra Łukasz Domaszczyński den 5. okt. 2019
Dear Anne, Thank you very much for choosing to stay at Mamaison Le Regina Warsaw. We greatly appreciate your comments and the excellent review! Kind regagards,

10/10 Fremragende

Anders

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful
Very clean and well maintained hotel. Boutique style. Perfect location in the old town with restaurants nearby.
Overnattede 2 nætter i juli 2019
Svar fra Łukasz Domaszczyński den 30. jul. 2019
Dear Anders, Thank You for such a nice feedback. Kind regards,

10/10 Fremragende

Jesper Bloch

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worth a visit
Very good and friendly service. Nice large room. Relaxed cozy atmosphere. Great food and wine in the restaurant. In a quiet area of the old city with little noise.
Overnattede 3 nætter i juli 2019
Svar fra Lukasz Domaszczynski den 24. jul. 2019
Dear Jesper Bloch, Thank You for your good opinion regarding your recent stay at Mamaison Le Regina. Kind regards,

10/10 Fremragende

Morten Vigel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Relaxing business stay
Very nice service and all of the required amenities. Enjoyed the spa area and the relaxing ambience of the hotel. I had the six course tasting menu in the restaurant. Food was good - except for the fish which was undercooked and along with the leek impossible to eat with the supplied fish knife.
Overnattede 1 nat i maj 2019
Svar fra Lukasz Domaszczynski den 17. maj 2019
Dear Morten Vigel, Thank you very much for choosing to stay at Mamaison Le Regina Warsaw. We greatly appreciate your comments. I happy that your stay was enjoyable, however I very sorry to hear that the fish you ordered was not cooked properly. I will pass your comment to our Chef. We hope we shall have an opportunity to welcome you back to our hotel in the future. Kind regards,

10/10 Fremragende

Peter Bugge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centralt og lækkert hotel
Dejligt hotel, meget centralt placeret - tæt på den gamle by. Super service fra personalet ved frontdesk, lidt langsom betjening i restauranten, som for øvrigt var ganske glimrende. Godt værelse med alt det nødvendige.
Overnattede 3 nætter i marts 2019
Svar fra Lukasz Domaszczynski den 2. apr. 2019
Dear Peter Bugge, Thank you for your feedback about your recent stay with us, we appreciate the time you have taken. We are delighted that you are satisfied with our services and facilities and that your experience lived up to your expectations. Thank you once again for your feedback and we look forward to welcoming you again at Mamaison Hotel Le Regina Warsaw. Kind regards,

10/10 Fremragende

Maja

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel
Very nice hotel, only additional thing I could have wished for was fitness facilities and a better hairdryer in the room.
Overnattede 1 nat i februar 2019
Svar fra Lukasz Domaszczynski den 5. mar. 2019
Dear Maja, Thank You very for your feedback. It is very important for us to receive such a information to develop as a hotel. Thank you again and I look forward to welcoming you back the next time you visit Warsaw. Kind regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2018
Svar fra Lukasz Domaszczynski den 1. feb. 2019
Dear Guest, Thank You for sharing your review. Kind regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2018
Svar fra Lukasz Domaszczynski den 5. jan. 2019
Dear Guset, Thank you very much for choosing to stay at Mamaison Le Regina Warsaw. We greatly appreciate your feedback. Kind regards

10/10 Fremragende

Anders B

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Virkelig godt hotel i smukke omgivelser
Overnattede 1 nat i oktober 2018
Svar fra Lukasz Domaszczynski den 19. okt. 2018
Dear Anders B., Thank you very much for taking the time to post your comments about your recent visit. We are happy that your stay was enjoyable. Kind regards,

10/10 Fremragende

Claus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nemt og rart hotel
Rigtig godt hotel med hurtig og effektiv service. Jeg overnattede ifm. en forretningsrejse og værelse såvel som services egner sig fortrinligt til både forretning og privat rejser. Der var ikke strygejern på værelset, men der gik mindre end tre minutter fra opkaldet til roomservice til at strygejern og -brædt blev leveret.
Overnattede 1 nat i september 2018
Svar fra Lukasz Domaszczynski den 22. sep. 2018
Dear Claus, Thank you for taking the time to share your comments and observations with us following your stay at Mamaison Le Regina. We greatly appreciate your feedback and we are glad that your stay was enjoyable. Kind regards,

10/10 Fremragende

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Lukasz Domaszczynski den 15. apr. 2018
Dear Henrik, Thank You for the excellent notes. kind regards

8/10 Udmærket

Knud

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et rart centralt jhotel
Nydeligt hotel. God betjening
Svar fra Lukasz Domaszczynski den 4. apr. 2018
Dear Knud, Thank You for your feedback. We look forward to welcoming you again at Mamaison Hotel Le Regina Warsaw. Kind regards

8/10 Udmærket

Pia

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Lille hyggeligt Hotel placeret ved den gamle by
Vi nød stemningen i den gamle by, som vi boede ved indgangen til. Derudover er der mange gode shoppingmuligheder og flotte shoppingcentre. Warszawa er en grøn by med mange smukke parker. Hotellet lå placeret som et godt udgangspunkt for at nyde byen.
Svar fra Lukasz den 18. maj 2017
Dear Pia, Thank you for posting a review of our property and recommend Mamaison Le Regina in such a nice way. Kind regards, Lukasz Domaszczynski Front Office Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra General Manager den 10. jan. 2017
Dear Guest, Thank you for posting your review. Kind regards Lukasz Domaszczynski Front Office Manager

4/10 Dårligt

Søren C. T.

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
5 stars that should have been 2
The hotel was old and used, not in its prime. The service could not follow instructions and it smelled bad in the halls.

10/10 Fremragende

jan, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful hotel
Very nice hotel with a nice location, impressing breakfast, nice rooms

8/10 Udmærket

Mikkel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Per, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nehagelig luksus
Smukt intimt hotel med en meget behagelig og imødekommende betjening. Fantastisk restaurant.
Svar fra Lukasz den 4. dec. 2014
Dear Per, Thank you for writing such an encouraging review of our boutique Mamaison Hotel Le Regina Warsaw. I am delighted to hear your stay was enjoyable, glad that you were happy with location, our restaurant and service provided and I will be sure to pass on your comments to our team. I do look forward to welcoming you back again. Kindest regards, Łukasz Domaszczyński Front Office Manager

10/10 Fremragende

Gert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Lukasz den 22. sep. 2014
Dear Gert, Thank you for taking the time to rate your recent visit at Mamaison Le Regina Warsaw. We really appreciate the time you have taken. We are looking forward to welcome you again in the nearest future. Kindest regards, Łukasz Domaszczyński Front Office Manager

8/10 Udmærket

KUTLU

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Although I booked a king size bed, we were given 2 twin beds together, I was too tired I did not bother …but at night I could not sleep because it is impossible for 2 adults being able to sleep on that tiny bed. So I went to reception at 3am and complained and they gave room with bigger bed. This should have been done in the first place. For 2 night stay it is a hassle to change a room!
Overnattede 2 nætter i maj 2024
Svar fra Paulina Waberska, Front Office Manager den 22. maj 2024
Dear Kutlu,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We are sorry to hear that you were initially given a room that did not meet your expectations and that it caused discomfort.Your comments are valuable to us, and we understand how important a good night's sleep is, especially when traveling. We regret that you had to go through the hassle of changing rooms in the middle of the night. Please know that this is not the standard of service we strive to provide, and we will be addressing this issue with our team to ensure it does not happen again in the future.We appreciate your patience and understanding, and we are glad that we were able to resolve the issue eventually. If you choose to stay with us again, please contact us directly, and we will ensure that your room preference is met from the start.Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more comfortable stay in the future.Best regards,

10/10 Fremragende

Leslie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location, exceptional style. Hotel is clean and fancy! Two welcomed features after long period of travel. Amazing spa-like washroom in our family room. Pool area at the hotel is absolutely lovely. Location/proximity to old town area is fabulous. The fountain area near the hotel is beautiful. Stay here if you can!
Overnattede 2 nætter i maj 2024
Svar fra Paulina Waberska, Front Office Manager den 20. maj 2024
Dear Mr. Leslie,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us. It is great to know that our location, style, and cleanliness met your expectations, especially after a long period of travel.We are thrilled that you loved the spa-like washroom in your family room and found the pool area lovely. Our proximity to the old town and the beautiful fountain area are indeed highlights, and we are glad you appreciated them.We hope to welcome you back soon for another fantastic stay! Best regards,

10/10 Fremragende

Steven

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location! Nice room. Very friendly staff. I would recommend this hotel to all.
Overnattede 2 nætter i april 2024
Svar fra Paulina Waberska, Front Office Manager den 29. apr. 2024
Dear Steven,Thank you for the kind words! We are delighted you appreciated our central location, comfortable accommodations, and our team's hospitality. Thank you for the recommendation—we cannot wait to welcome you back for another wonderful stay!

10/10 Fremragende

Luis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place
Overnattede 2 nætter i marts 2024
Svar fra Paulina Waberska, Front Office Manager den 29. apr. 2024
Dear Luis,Thank you for the glowing review! We are thrilled to hear you had a wonderful experience at our hotel. Your kind words mean the world to us. We sincerely appreciate your feedback and look forward to welcoming you back for another memorable stay in the future!

10/10 Fremragende

Agnieszka

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Paulina Waberska, Front Office Manager den 16. apr. 2024
Szanowna Pani Agnieszko,Bardzo dziękujemy za wyrażenie tak pozytywnej opinii! Miło nam, że Pani pobyt w naszym hotelu był udany. Zawsze staramy się zapewnić naszym gościom niezapomniane doświadczenia, więc jesteśmy niezmiernie zadowoleni, że spełniliśmy Pani oczekiwania. Mam nadzieję, że w przyszłości będziemy mieli okazję ponownie gościć Panią w naszym hotelu, serdecznie zapraszamy.

10/10 Fremragende

Joanne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location walking distance to old town and many restaurants. The staff are very attentive, the young tall man with curly hair could not do enough for us. We had an early tour of Auschwitz in our second day and the hotel provided us with a fabulous boxed breakfast to take with us as we were too early to eat in restaurant. I can not say enough good about this hotel!! If back in Warsaw I will definitely stay here!!
Overnattede 2 nætter i marts 2024
Svar fra Paulina Waberska, Front Office Manager den 19. mar. 2024
Dear Ms. Joanne,Thank you so much for taking the time to share your experience with us!We are thrilled to hear that you enjoyed your stay at our hotel and that our location, attentive staff, and service met your expectations.We are delighted that our team left a positive impression on you with their exceptional service. Providing a memorable experience for our guests is always our top priority, and it is wonderful to know that we succeeded in making your stay comfortable and enjoyable.We are also glad to hear that you appreciated the boxed breakfast we prepared for your early tour of Auschwitz. Your kind words truly mean a lot to us, and we would be honored to welcome you back to our hotel whenever you find yourself in Warsaw again.Please do not hesitate to reach out if there is anything we can assist you with in the future.Kind regards

10/10 Fremragende

Magdalena

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommend this Hotel.Very firendly personel,very clean hotel,convenient ,suitable for people of all ages
Overnattede 3 nætter i marts 2024
Svar fra Paulina Waberska, Front Office Manager den 14. mar. 2024
Dear Ms. Magdalena,Thank you so much for taking the time to share your experience! We aim to create a comfortable and convenient experience for all our guests, regardless of age, and it is fantastic to hear that we achieved that during your visit. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again soon!

10/10 Fremragende

Ruvim

Overnattede 2 nætter i marts 2024
Svar fra Paulina Waberska, Front Office Manager den 31. mar. 2024
Dear Ruvim,Thank you so much for taking the time to share your experience! We are delighted to hear that you had such a positive stay with us. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we are thrilled that we were able to exceed your expectations.We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future.Warm regards

10/10 Fremragende

Dean

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything that we expected and more
Overnattede 3 nætter i marts 2024
Svar fra Paulina Waberska, Front Office Manager den 11. mar. 2024
Dear Dean,Thank you for sharing your valuable opinion with us. It is a pleasure to see that your stay was perfect. We always do our best to fulfill the needs of our Guests. Please feel welcomed any time!

10/10 Fremragende

Erik Andreas

Overnattede 2 nætter i januar 2024
Svar fra Paulina Waberska, Front Office Manager den 5. feb. 2024
Dear Mr. Andreas,Thank you for rating our hotel a perfect 10 – it truly warms our hearts. Providing a wonderful experience for our guests is our top priority, and we are delighted to know we hit the mark during your stay.Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. If you have any suggestions or if there is anything else you would like to share, please feel free to reach out.

10/10 Fremragende

MR SAFWAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
very comfortable hotel, central position, nice swimming pool and sauna. Staff are very good and helpful
Overnattede 4 nætter i januar 2024
Svar fra Paulina Waberska, Front Office Manager den 9. jan. 2024
Dear Mr Safwan,Thank you so much for taking the time to share your positive experience! We are delighted to hear that you found our hotel very comfortable, enjoyed our central location, and took advantage of our amenities like the swimming pool and sauna. It is especially heartening to know that our staff contributed to making your stay enjoyable. Providing excellent service is a top priority for us, and your kind words are truly appreciated. If there is anything specific you loved about your visit or any suggestions you have for us to enhance future stays, please feel free to share. We look forward to welcoming you back for another wonderful experience!Best regards

10/10 Fremragende

Sotia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Paulina Waberska, Front Office Manager den 9. jan. 2024
Dear Ms. Sotia,I am thrilled to hear that you had such a positive experience at the hotel, rating it a perfect ten out of ten! Your feedback is incredibly valuable to us and serves as a testament to the hard work of our team. If there are any specific aspects of your stay that you found particularly impressive or any suggestions you might have for improvement, we would love to hear more. We appreciate your support and hope to have the pleasure of hosting you again in the future!Best regards

8/10 Udmærket

Kristina

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Paulina Waberska, Front Office Manager den 9. jan. 2024
Dear Ms. Kristina,Thank you for taking the time to share your feedback with us. However, we noticed that you rated us 8 out of 10, and we would love to learn more about your specific observations. Your insights are invaluable to us as we continuously work towards enhancing our services and ensuring a memorable stay for all our guests.If there are areas where you believe we can improve or if there were particular aspects that stood out to you, please feel free to share more details. Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back for an even better experience.Best regards

10/10 Fremragende

Kassandra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Paulina Waberska, Front Office Manager den 9. jan. 2024
Dear Ms. Kassandra,Thank you for sharing your positive experience with the hotel! It is always great to hear when guests have a flawless stay and rate their experience a perfect ten out of ten. Your feedback is valuable not only to us but also to other potential guests who may be considering staying with us. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit!Best regards

10/10 Fremragende

Sogol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Paulina Waberska, Front Office Manager den 20. dec. 2023
Dear Sogol,Thank you for sharing your valuable opinion with us.Maximum rating is much appreciated. There is no doubt that you had a perfect stay with us. Please feel welcomed anytime!

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel in many ways, but…..
Very comfortable, excellent location in quiet street in New Town (Nowe Miasto) area, and staff were without fail friendly, obliging and helpful. Good range and choice at the breakfast buffet, but the cooked items, each morning of our five day stay, we’re only luke-warm at best. The water in the pool was warm enough on our first day, but on the next two days it was painfully cold - disappointing.
Overnattede 5 nætter i december 2023
Svar fra Paulina Waberska, Front Office Manager den 20. dec. 2023
Dear Mr. Paul,Thank you for your detailed feedback. We are pleased to hear you found our location comfortable and our staff friendly and helpful. Your comments about the breakfast buffet and pool temperature are noted, and we apologize for any inconvenience caused.Rest assured, we will address these issues to ensure a more enjoyable experience for our guests in the future. We appreciate your valuable input and hope to welcome you back for an improved stay.

10/10 Fremragende

Kajsa

Overnattede 3 nætter i december 2023
Svar fra Paulina Waberska, Front Office Manager den 20. dec. 2023
Dear Ms. Kasja,Thank you for the stellar review and perfect score! We are delighted you enjoyed your stay. Your feedback means a lot to us. We look forward to hosting you again soon!

10/10 Fremragende

Zygmunt

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Paulina Waberska, Front Office Manager den 20. dec. 2023
Szanowny Panie Zygmumcie ,Dziękujemy za pozytywną opinię! Cieszymy się, że pobyt w naszym hotelu spełnił Pana oczekiwania. Mamy nadzieję, że ponownie nas Pan odwiedzi. Serdecznie zapraszamy.

10/10 Fremragende

John

Overnattede 2 nætter i december 2023
Svar fra Paulina Waberska, Front Office Manager den 2. jan. 2024
Dear John,Thank you for sharing your opinion with us. Your high rating is much appreciated.Please feel welcomed any time!