Gæstehuse i Virginia Beach

"Mattresses were uncomfortable even tho Bed linens were very nice. Our bathroom needed a deep cleaning in corners and edges where surfaces meet. We were out of hand soap by the first full day and it wasn't refilled. Knob from balcony door fell off in my hand. Lady at the front desk at checkout was rude and seemed annoyed that I tried to interact to verify my room charges and never offered an invoice. Also IHG tries to punish guests for booking with a third party and refuses to add the stay to...

"OK. I really liked the omelette person screaming people’s names when their omelette was ready. It was ridiculous. They need to devise a better system."

"Location Location"

"Someone came into my room, replaced my towels, made my bed but supposedly my room wasn’t to be serviced. Manager said it might be it was an “add on” but front desk staff told me they always do towels on third day. My daughter had her pillow there with pink tie dye pottery barn pillowcase. They took off her pillowcase and replaced with a white one! I let them know immediately but they said it was a mistake and probably in laundry. Well they never found it. My bed was obviously made and new towels...

"The night staff guy was very rude after me explaining to him that Expedia made me pay to separate times one to book and one the day before when I got there he told me that’s not true they don’t even do that. He had a very nasty attitude and the bathroom reeked of piss and flies was crazy"

"Hotel is very nice, spacious and clean. Beds and bedding were excellent. Shuttle from hotel to oceanfront is amazing. But they don't treat Expedia check-ins well. Check-in was at 4pm, we arrived at 2:40- fully expected that we may have to wait until 4pm. After visiting the front desk 4 different times, they "found" us a room at 5:45pm. The woman who actually got us a room told me that they "couldn't be flexible" because we booked through Expedia, and not Hilton."

"I really liked the location and the building itself everything was clean it just could really use some updating. Great access to the ocean and restaurants. It is just a little worn out."