Feriehuse i Villenbach

"Dejligt moderne hotel med super sødt personale både i reception og i baren/morgen buffeten. Virkelig god morgenmad.. rigtig meget lækkert at vælge mellem. Hotellet ligger i et ikke så hyggeligt område. Gåturen ind til byen tager i raske tempo ca 12-15 min. Ikke særlig hyggelig tur. Men bor du kommer ind i den hyggelige by så er der masser af gode restauranter og barer. Køleskabet på værelset var ikke kold men varm? Vi fik lov til at smide vores køleelementer ind i køkkenets frys. Det var vi...

"Dejligt personale. Super værelse"

"Schönes Zimmer, freundliches Personal"

"I paid Expedia in advance and had a receipt. On arrival I was told the booking was not paid in advance despite me showing them my receipt they insisted that I must pay them …. Again. They spent ages consulting paper file and then charged me to a credit card on file. Upon checking I do not recognise the card number. This took over 20 minutes at check in. Very poor given I had proof of payment. I have no idea if I’ve been charged twice. "

"Fantastisk "kro mutter", der var meget opmærksom på om vi havde det godt. Daglig opredning på værelset og omgivelserne var også renlige og hyggeligt. "

"There was no physical check-in and the online check-in did not work. Luckily, the customer support on the phone was very friendly and helped us out, but this did take about 30 min extra late in the evening. The rooms itself are fine, quite basic but all you need. However, my room sadly smelled quite much like cigarette smoke.... "

"The hotel is pretty nice. Rooms are big and well equipped. Cleaning is on par with your expectations for at hotel like this. We were two families. Two kids each family. We had connected rooms. Worked really well for us. Communication was sadly a bit poor in the beginning, but after some time the staff solved the issues we had arriving. "