Hoteller i Village of Lakewood

"Property was clean and room configuration was ideal for my snoring husband and I. Staff was very friendly and helpful. The only reason I didn’t give it 5 stars is that the walls were not very sound proof at all. The tv in the living area next door could be heard all night while sleeping in the pullout in our living room. I also woke up to the Rocky theme coming from the room on the other side. Regardless, I think I would stay there again for the room layout and cleanliness."

"was very clean"

"No washcloths no body wash iron didn’t work phone in room didn’t work"

"The property itself was horrible not clean smelled of cigarettes homeless man in parking lot peeing then he was in the lobby We left an hour after checking in Stains on sheets ceiling was cracked and collapsing. Ice machine was broken out of order AWFUL"

"Room was clean and bed was comfortable. Heating/air conditioning system could use an upgrade but it worked."

"The staff was very friendly"

"Beds are stiff and one bed is way too close to the ac unit by the window"

"Not enough soap"

"Always go back here whenever we visit our Gurnee family"

"I miss the daily clean up which needs to be in the hotels in general"

"I did not feel that the room and common areas were remarkably clean. I noticed hair in the shower before we used it, and just general grime in the bathroom. The carpet also had spots. In the breakfast area, the cabinets were sticky and dirty. I opened them to find a plastic knife."

"The room need to be up to date also bathroom shower had little hot water"

"Staff is very kind. My wife and I were stranded in Chicago on a connecting flight and having trouble finding a hotel for the night. The hotel was full but the staff was kind enough to find a spot for us still."

"Easy check in bathroom kinda small"

"ok"

"Property was clean. Bed was not comfortable. And bathroom mirror was hung too high to be usable for getting ready."

"You have to tell them if you want your rooms cleaned. We asked twice and said we are not on the list. Front Desk was very nice and helpful."