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Anmeldelser af Inn at Laurel Point

4 out of 5
Inn at Laurel Point
680 Montreal St, Victoria, BC

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 725 af i alt 1097 anmeldelser" "
Bedømmelse på 8 − Udmærket. 244 af i alt 1097 anmeldelser" "
Bedømmelse på 6 − Okay. 77 af i alt 1097 anmeldelser" "
Bedømmelse på 4 − Dårligt. 25 af i alt 1097 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 26 af i alt 1097 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

8,4/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Svend

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2022
Svar fra ILP den 2. aug. 2022
Thank you Svend!

10/10 Fremragende

Maho, Setagaya-ku

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing view and location. Comfortable and pleasant stay!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Cheryl

Synes godt om: Overnatningsstedets tilstand og faciliteter
This hotel is spectacular! Stayed for our anniversary and it did not disappoint!!! Highly recommend!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Chad Austin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The views!!!
Overnattede 1 nat i maj 2024
Svar fra ILP den 23. maj 2024
Right??? So pleased you enjoyed yourself.

10/10 Fremragende

Jake

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful staff all around. Great access to downtown.
Overnattede 1 nat i maj 2024
Svar fra ILP den 23. maj 2024
Thank you Jake, we love our location too!

10/10 Fremragende

LILI

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had an exceptional experience during my stay at this hotel. Every single staff member was exceedingly friendly and always wore a smile. The hotel's location was ideal, providing easy access to various attractions and facilities while still being reasonably priced. I would definitely consider staying here again in the future.
Overnattede 1 nat i maj 2024
Svar fra ILP den 23. maj 2024
Thank you so much for your comments. While our location and property itself is lovely, it's always the comments about our Team that are most special. We will be sharing this with them!

8/10 Udmærket

Geraldine

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property, busy with weddings but overall quiet
Overnattede 2 nætter i maj 2024
Svar fra ILP den 23. maj 2024
Thank you Geraldine!

10/10 Fremragende

shelley

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful area and close to everything
Overnattede 2 nætter i maj 2024
Svar fra ILP den 20. maj 2024
Thank You Shelley for the feedback, it is helpful. So pleased you enjoyed our location. Hope to see you again.

8/10 Udmærket

Jeffery

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed in the past at this property
Overnattede 1 nat i maj 2024
Svar fra ILP den 20. maj 2024
Thank you Jeffery!! So pleased you enjoyed your stay with us!

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is about as close as you can get to the FRS Clipper terminal and has great views of the harbor. Hotel was clean, well maintained and had very friendly staff.
Overnattede 1 nat i maj 2024
Svar fra ILP den 20. maj 2024
Thank You Mark for the feedback, it is helpful. So pleased you enjoyed our location and that view!! Hope to see you again.

8/10 Udmærket

Connie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
The property was close to the downtown area and had a beautiful view. Didn't feel like a $450 room. A little warn out, tiles didn't match in the shower. The view was from a tiny deck, too small to sit on, this looked different in the pictures on line. When we checked in, a staff came up and said " I need that room" we felt like they were short changing us on the room after that, they may want to make the customer feel like the extra they paid was worth it. Also $26 extra for close parking sucked. Really, why charge extra on-top of the $450.
Overnattede 1 nat i maj 2024
Svar fra ILP den 20. maj 2024
Thank you for your comments Connie. We have several different room types in the hotel, I am sorry you didn't feel you received what you expected or saw pictured. Your comment about checkin is something we will be addressing immediately. We do hope to see you again.

10/10 Fremragende

Kristen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, easy walk to many locations. Excellent on site restaurant and coffee shop. Extremely nice staff.
Overnattede 2 nætter i maj 2024
Svar fra ILP den 21. maj 2024
Thank You Kristen for the feedback, it is helpful. So pleased you enjoyed our location and the amenities!! Hope to see you again.

10/10 Fremragende

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent stay and view.
Overnattede 2 nætter i maj 2024
Svar fra ILP den 21. maj 2024
Thank You Anne for the feedback, it is helpful. So pleased you enjoyed your stay and that view!! Hope to see you again.

10/10 Fremragende

Vishal

Rejste med familie, Forretningsrejsende, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place would recommend
Overnattede 1 nat i maj 2024
Svar fra ILP den 20. maj 2024
Thank you for the recommendation!

10/10 Fremragende

Alimotu

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a beautiful property. Clean and tidy. It was a bit busy with the noise as our room was facing the water so it was expected. Other than that it was clean and staffs where friendly
Overnattede 1 nat i maj 2024
Svar fra ILP den 20. maj 2024
Thank you!! So pleased you enjoyed your stay with us!

10/10 Fremragende

Sheila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent spot !
Overnattede 4 nætter i maj 2024
Svar fra ILP den 14. maj 2024
Wonderful Sheila, thank you!

10/10 Fremragende

Lauren, Nanaimo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property on the inner harbor. Nice park to walk along it and to walk the dog. They are dog friendly and provide a bed, treats poop bags.
Overnattede 1 nat i maj 2024
Svar fra ILP den 14. maj 2024
Lauren this is wonderful thank you! We're so pleased you and your pet enjoyed your stay with us. See you again!

8/10 Udmærket

Lili

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room service menu needs more options. Food auality is excellent
Overnattede 1 nat i maj 2024
Svar fra ILP den 20. maj 2024
Thank you for the feedback Lili, we appreciate it. I hope you had an opportunity to try the menu in Aura as well. We'll pass your comments along to our Kitchen.

6/10 Okay

Jacqueline, Vancouver

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
I booked this hotel because I thought it would be a lovely place to take my mom. It certainly shows well on the outside and in the hotel public spaces. 4 or 4.5/stars. The room I stayed in was thoroughly 3 star. Very dated and almost no amenities. Certainly felt over priced for the mid-week nightly rate I paid. Great location and view. And very walkable to downtown. Probably would not stay there again though.
Overnattede 1 nat i maj 2024
Svar fra ILP den 20. maj 2024
Jacqueline, I'm so sorry you were disappointed with your room. We do have various room types in the hotel, it could be that this just wasn't what you were expecting. We will flag your reservation and hope to see you again, possibly in another area of the hotel.

8/10 Udmærket

Aaron

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i april 2024
Svar fra ILP den 11. maj 2024
Wonderful, thank you Aaron!

8/10 Udmærket

Joyce

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not the best view from my room
Overnattede 1 nat i april 2024
Svar fra ILP den 20. maj 2024
Joyce, I'm so sorry you weren't pleased with your view! Our location is one of our features, I hope you were able to enjoy it and the view from other areas in and around the hotel. Hope to see you again.

10/10 Fremragende

Aurora

Overnattede 1 nat i april 2024
Svar fra ILP den 20. maj 2024
Amazing! Thank you Aurora.

10/10 Fremragende

Hamish

Overnattede 2 nætter i april 2024
Svar fra ILP den 20. maj 2024
Wonderful Hamish, thank you!!

10/10 Fremragende

Todd, Vancouver

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I travel a lot all over the world but I have to say this was one of my best experiences EVER. Staff was first class. Pet friendly but the rooms were spotless and odor free. I cannot recommend this hotel highly enough.
Overnattede 1 nat i april 2024
Svar fra ILP den 22. apr. 2024
Todd this is wonderful thank you! We're so pleased you and your pet enjoyed your stay with us. See you again!

10/10 Fremragende

Maria

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone on staff is so kind here! There’s fun museum installments all amongst the inside of the property as well. Fabulous amenities!
Overnattede 2 nætter i april 2024
Svar fra ILP den 29. apr. 2024
Thank you Maria, so pleased you enjoyed your stay! The art collections all belonged to our owners. We love being able to honor them this way, thank you for your feedback.

10/10 Fremragende

TIMOTHY, WOODINVILLE

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the best lodging options in Victoria. The view if the inner harbor is wonderful.
Overnattede 1 nat i april 2024
Svar fra ILP den 21. apr. 2024
Thank you Timothy, we think it's pretty special too!

4/10 Dårligt

Virgilio

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s ok, not what I expected.
Overnattede 2 nætter i april 2024
Svar fra ILP den 19. apr. 2024
Thank you Virgilio for sharing your valuable views. We're sorry that we failed to make your visit as enjoyable as it could have been and lacked on your expectations. Thank you for contributing to our ongoing commitment to growth as a team, as a company, and as a community. We eagerly anticipate the opportunity to welcome you back to the INN in the near future.

10/10 Fremragende

Umberto

Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful location with gorgeous views of the city! Pet friendly and good dining options.
Overnattede 3 nætter i april 2024
Svar fra ILP den 15. apr. 2024
Umberto this is wonderful thank you! We're so pleased you and your pet enjoyed your stay with us. See you again!

8/10 Udmærket

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location on the harbour; I enjoyed a harbour view room. Check-in was great. Aura service was alright; one server was having an off day. Corridors are drab. Used room service trays linger for hours. A luggage cart stayed in the hall all day.
Overnattede 2 nætter i april 2024
Svar fra ILP den 17. apr. 2024
Thank you for your feedback Brian. There is no excuse for the corridors to be clutter with trays and carts, my apologies.

8/10 Udmærket

Shannon, Burnaby

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We would suggest to revamp the showers. The water never got hot and the shower head is way to low. We had to squat to get under it.
Overnattede 1 nat i april 2024
Svar fra ILP den 17. apr. 2024
Thank you Shannon, I appreciate the feedback. We typically don't receive comments on the hot water, we'll be addressing that room. Thanks again.

10/10 Fremragende

sterenn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a wonderful stay!
Overnattede 3 nætter i april 2024
Svar fra ILP den 13. apr. 2024
Thank You Sterenn, so pleased you enjoyed your stay!!

10/10 Fremragende

Harold

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was friendly and gracious.
Overnattede 3 nætter i april 2024
Svar fra ILP den 13. apr. 2024
Thank You Harold, so pleased you enjoyed your stay!!

10/10 Fremragende

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra ILP den 13. apr. 2024
Thank You Jane, so pleased you enjoyed your stay!!

10/10 Fremragende

Emma

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a wonderful stay
Overnattede 1 nat i april 2024
Svar fra ILP den 11. apr. 2024
Emma, this is wonderful, thank you! So pleased you enjoyed your stay with us

6/10 Okay

Harpreet

Rejste med familie og småbørn
When I booked through Expedia it was showing that the breakfast will be included in my booking and it wasn’t mentioned anywhere that I am booked through third party so all these facilities shown on the website won’t be counted and I ended up overpaid for the breakfast
Overnattede 2 nætter i marts 2024
Svar fra ILP den 14. apr. 2024
Dear Harpreet,We genuinely appreciate your response. Your feedback is invaluable to us as we strive to enhance our services.Your insights into your recent experience are deeply valued. They provide us with clarity on areas where we can improve.Upon thorough review of the Expedia website, we couldn't find any mention of complimentary breakfast or breakfast included in the rate on our hotel page. Our listing clearly states, "Breakfast Available," with a note stating that "Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 13-24 per person". We apologize if there was any confusion or frustration caused by this discrepancy. We encourage you to review your confirmation letter and let us know if there is any conflicting information.Please note that we offer packages on our official website that include breakfast and parking. We recommend booking directly with us for your next visit if you're interested in any of these packages. Our reservation team will provide detailed explanations and ensure any confusion is cleared up.Thank you once again for your feedback.

4/10 Dårligt

Iain

Synes ikke om: Service og personale
Very slow whilst waiting with two children fairly late in evening. The reception staff spent a long time with two groups of customers before explaining breakfast and meal options. When we checked in given room key told to take lift to second floor where we wheeled luggage to second floor ourselves. We did not receive any info regarding breakfast options and by time reached room we found the dining options finished just at 9.30.
Overnattede 1 nat i april 2024

10/10 Fremragende

Makrem

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra ILP den 21. apr. 2024
Wonderful, thank you!

10/10 Fremragende

Lara

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful place!
Overnattede 1 nat i april 2024
Svar fra ILP den 9. apr. 2024
Thank you Lara, so pleased you enjoyed it!

10/10 Fremragende

jayme-lee

Overnattede 1 nat i april 2024
Svar fra ILP den 29. apr. 2024
Thank you so much Jayme-lee!

10/10 Fremragende

Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a very nice stay at Inn at Laurel Point. The front desk staff were exceptional and the location was excellent. We enjoyed walking everywhere from Fisherman's Wharf to Downtown and all along the harbour.
Overnattede 5 nætter i marts 2024
Svar fra ILP den 7. apr. 2024
This is wonderful Maria, thank you! We're so pleased you enjoyed your stay with us, the location really is perfect isn't it? See you again.....

10/10 Fremragende

Tammy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were amazing!!! Very clean and great rooms! Very close to park and walk where we wanted to go
Overnattede 1 nat i april 2024
Svar fra ILP den 7. apr. 2024
Thank you Tammy, we'll share your comments with our Team, they'll be thrilled!

8/10 Udmærket

dani

Rejste med familie, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale
Very good location close to the water but not many restaurants around.
Overnattede 3 nætter i april 2024
Svar fra ILP den 7. apr. 2024
Thank You Dani for the feedback, it is helpful. So pleased you enjoyed our location. Hope to see you again.

10/10 Fremragende

jean

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra ILP den 7. apr. 2024
Thank You Jean, so pleased you enjoyed your stay!!

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful property with a great location (waterfront) and great walkability.
Overnattede 3 nætter i marts 2024
Svar fra ILP den 4. apr. 2024
Wonderful Michelle, thank you!

10/10 Fremragende

LEO

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great customer service however need better parking spaces for guests
Overnattede 1 nat i marts 2024
Svar fra ILP den 4. apr. 2024
Thank you for your feedback Leo. I'm wondering if you were looking for overheight spaces? We do have alternatives for vehicles that are over 6'2" that our Guest Services Team can provide in future.

10/10 Fremragende

Dong Rak

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Concierge and front desk is really friendly and helpful. Rooms is clean with nice view
Overnattede 1 nat i april 2024
Svar fra ILP den 4. apr. 2024
Thank you so much for your comments, we'll share them with the Guest Services Team!

10/10 Fremragende

Eleanor, El Cerrito

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful location, nice room and reasonable price.
Overnattede 3 nætter i marts 2024
Svar fra ILP den 4. apr. 2024
Thank You Eleanor for the feedback, it is helpful. So pleased you enjoyed our location and the Room!! Hope to see you again.

10/10 Fremragende

Wessley

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel and good staff, backing to inner harbour - wonderful views. They should add breakfast as well
Overnattede 2 nætter i marts 2024
Svar fra ILP den 3. apr. 2024
Thank You Wessley for the feedback, it is helpful. So pleased you enjoyed our location and that view!! Hope to see you again.

10/10 Fremragende

jesus

Overnattede 2 nætter i marts 2024
Svar fra ILP den 24. apr. 2024
Wonderful, thank you!

6/10 Okay

Rishabh

Overnattede 3 nætter i marts 2024
Svar fra ILP den 24. apr. 2024
Thank you for your review, hopefully we can do even better next visit.