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Anmeldelser af Aqua Palace Hotel

4 out of 5
Aqua Palace Hotel
Calle de la Malvasia 5492, Castello, Venice, VE

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 452 af i alt 602 anmeldelser" "
Bedømmelse på 8 − Udmærket. 131 af i alt 602 anmeldelser" "
Bedømmelse på 6 − Okay. 12 af i alt 602 anmeldelser" "
Bedømmelse på 4 − Dårligt. 5 af i alt 602 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 602 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Per

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Central hotel with high service level
Hotel Aqua Place is a very nice hotel with a high service level from the staff. It is located very central 3 min from the Marcus place and 3 min from the Rialto bridge. But in a silent relaxed area. It’s possible to sail with water taxi directly from Marco Polo airport to water entrance at the hotel. Gondola 10 meters from the front door. I can only recommend Aqua Palace.
View from our room
Water entrance
Water entrance
2nd floor
Overnattede 4 nætter i december 2023
Svar fra Aqua Team den 1. jan. 2024
Dear Mr. Per,Thank you for sharing this great review about your recent stay in our hotel.We are very happy that our staff has been welcoming and help you through your stay.Our hotel is located in the heart of the city and you can get to the main attractions within a short walk.Hope to welcome you once again,Best regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
perfekt beliggenhed
Skønt beliggende hotel - virkelig centralt - gåafstand til alt. dejlige store værelser og romantisk kanaludsigt.
Overnattede 2 nætter i oktober 2018
Svar fra Giancarlo den 22. okt. 2018
Dear Mr. Anonymous, Thank you the your review about your stay at Aqua Palace. Looking forward to meet you again, Best regards Aqua Team

8/10 Udmærket

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
gåafstand til det meste og dejlige værelser
centralt beliggende hotel - midt imellem Markuspladsen og Rialtobroen. Gåafstand til det meste. Hyggelig morgenmad med en værtinde, der sætter sit præg. Værelserne var flotte (vi flyttede fra 103 til 404 pga gadelarm) og den særligt tilkøbte kanaludsigt var pengene værd. Venedig, som man allerhelst vil se det. Desværre var der meget larm fra den lokale skraldebåd, der lægger til kaj ved hotellet hver morgen fra 8-11 alle dage pånær søndag. Hvis man er morgenmenneske, betyder det ingenting, men for os der gerne ville sove længe genererede det komforten.
Overnattede 2 nætter i oktober 2018
Svar fra Giancarlo den 22. okt. 2018
Dear Mr. Christian, Thank you for the nice review you have left over your stay in our hotel. We wil, share it with all our staff. Looking forward to welcome you again, Best regards Aqua Team

10/10 Fremragende

Selahattin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Aqua Team den 8. apr. 2018
Dear Mr. Selahattin, we are so glad for your kind feedback, we 'll share it with all our Staff. See you soon in Venice

10/10 Fremragende

Douglas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing! The staff were so friendly.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Mo, Frisco

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic !
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Justin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Aqua Team den 22. maj 2024
Dear Mr. Justin,Thank you for sharing this wonderful review about your stay in our hotel!Best regards

10/10 Fremragende

Jeff

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Aqua Team den 22. maj 2024
Dear Mr. Jeff,Thank you for choosing our hotel!We are very glad that you had an excellent stay with us.Best regards

10/10 Fremragende

Cole

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was great, we highly recommend.
Overnattede 2 nætter i april 2024
Svar fra Aqua Team den 23. apr. 2024
Dear Mr. Cole,Thank you for your kind review.We are very glad that you had a great stay with us.Best regards

10/10 Fremragende

Paula

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect location right in the heart of Venice so easy to explore all the famous sites on foot. We opted for canal view room and water taxi transfer right to the door - well worth the extra cost.
Overnattede 3 nætter i marts 2024
Svar fra Aqua team den 6. apr. 2024
Dear Mrs. Paula,Thank you for sharing your experience in our hotel.We look forward to welcome you again!Best regards

8/10 Udmærket

William

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and the room need a little renovation.
Overnattede 2 nætter i marts 2024
Svar fra Aqua Team den 18. mar. 2024
Dear Mr. William,Thank you for your review and for nice words about our service!Best regards

10/10 Fremragende

SHINGO, Shinjyukuku

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
素敵なホテルでした。 リアルト橋から徒歩5〜6分なので便利ですね。
Overnattede 2 nætter i februar 2024
Svar fra Aqua Team den 2. mar. 2024
Dear Guest,Thank you for your kind review.We are very glad that your stay was been excellent!Best regards

8/10 Udmærket

El Hassen

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Aqua Team den 18. mar. 2024
Dear Guest,Thank you for your review!Best regards

10/10 Fremragende

Karsten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful old palace with view upon a canal between San Marco and Rialto
Overnattede 4 nætter i februar 2024
Svar fra Aqua Team den 24. feb. 2024
Dear Mr. Karsten,Thank you for your nice review.We are very glad that you you liked our hotel and enjoyed our location and service.Best regards

2/10 Forfærdeligt

marilise, kentfield

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Staff was ok , gave us the first room on the first floor facing the street . Very noisy. They control the air so I had to open the windows , which made mosquitos come inside . Could not sleep . All traffic was in front of my room . Terrible !
Overnattede 2 nætter i februar 2024
Svar fra Direction den 22. feb. 2024
Dear marilise,we are sorry about this review, this is unfortunately a mix of wrong or exaggerated statements, which could have easily been resolved. The only real problem, which you didn't write here, concerns the turndown service you had in your room the first evening, which you resent greatly, a quality service offered in the best hotels. If the customer does not want our staff to enter the room in the evening, it is sufficient to inform the concierge or hang the "do not disturb" sign, which you did not do and for which we have however repeatedly apologized.Best regardsThe Direction

8/10 Udmærket

Sandrine

Overnattede 1 nat i februar 2024
Svar fra Aqua Team den 24. feb. 2024
Madame Sandrine,Merci poour avoir séjourné chez nous!

8/10 Udmærket

Warren

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Situated in a lovely location in Venice. Close to most things to see. The only thing with the hotel was , the AC wouldn't turn on but luckily we didn't need to use it too much.
Overnattede 1 nat i februar 2024
Svar fra Aqua Team den 24. feb. 2024
Dear Mr. Warren,Thank you for finding the time to review our hotel.We are very glad that you had a great experience at the Aqua Palace.Best regards

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome service
Svar fra Aqua Team den 25. feb. 2024
Dear Mr. Brian,Thank you for staying with us and sharing this nice score about your recent stay in our hotel!

10/10 Fremragende

Chad

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I felt at home here with my son. Although they do the trash separation on the canal and it is noisy. Felt like we were part of the community. Double pained windows helped a lot. Great place.
Overnattede 1 nat i januar 2024
Svar fra Aqua Team den 7. feb. 2024
Dear Mr. Chad,Thank you for sharing your opinion in our hotel.We are very happy that you felt like at home. This is our goal, to make you feel this feeling.Best regards

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location between the Rialto bridge and Piazza San Marco
Overnattede 2 nætter i februar 2024
Svar fra Aqua Team den 7. feb. 2024
Dear Mr. Chris,Thank you for finding the time to share your review in our hotel.We are very glad that you enjoyed your stay and our location!Best regards

10/10 Fremragende

Thomas, Toronto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Aqua Team den 7. feb. 2024
Dear Mr. Thomas,Thank you for staying with us and sharing your nice review.Best regards

8/10 Udmærket

Sergey

Overnattede 1 nat i november 2023
Svar fra Aqua Team den 7. feb. 2024
Dear Sergey,Thank you for your review.Best regards

10/10 Fremragende

Fatima

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Aqua Team den 13. jan. 2024
Dear Mrs. Fatima,Thank you for your giving us this positive score about your recent stay in our hotel.Best regards

10/10 Fremragende

Alexander

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel has a canal entrance and large, beautiful rooms.
Overnattede 1 nat i december 2023
Svar fra Aqua Team den 1. jan. 2024
Dear Mr. Alexander,Thank you for finidng the time to review our hotel.We are very happy that your stay has been excellent and the rooms were of your taste!Best regards

10/10 Fremragende

brandon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Luxury stay in the heart of Venice. Very professional excellent staff. Canal front room was superb with water views from all 3 windows. In a quiet section but just steps from main shopping and dining. Will definitely stay again when in Venice.
Svar fra Aqua Team den 7. feb. 2024
Dear Brandon,Thank you for this excellent review and your positive opinion about our hotel.Best regards

10/10 Fremragende

YANNICK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Aqua Team den 1. jan. 2024
Monsieur Yannick,Merci pour votre commentaire.Nous sommes très contents que vous avez bien passé votre séjour à l'Aqua Palace!À la prochaine,

10/10 Fremragende

Jennifer

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is amazingly hospitable. We walked in late from our delayed train, tired and cold. They were quick, kind, informative and made us feel important and welcomed. We slept late and were about an hour late for check out. We were only called once and they watched our bags while we excluded the city. The hotel and bar are lushly decorated and beautifully designed. We will definitely return!
Overnattede 1 nat i december 2023
Svar fra Aqua Team den 1. jan. 2024
Dear Mrs. Jennifer,Thank you for your kind review.We are very glad that our staff made feel you like at home and you could experience our top service.Best regards

10/10 Fremragende

Robert

Rejste med partner
Wonderful staff. Very helpful. Very nice hotel.
Overnattede 3 nætter i november 2023
Svar fra Aqua Team den 14. nov. 2023
Dear Mr. Robert,Thank you for your review.We are very glad that your stay has been great in our hotel.Best regards

10/10 Fremragende

Areerat

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay to explore Venice! Beautiful hotel and lovely staff.
Overnattede 2 nætter i oktober 2023
Svar fra Aqua Palace den 30. okt. 2023
Dear Mr. Areerat,Thank you for sharing this marvellous review!We are happy thet your stay has been great!Best regards

10/10 Fremragende

Alberto Ariel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location, view from the room from noon to Early mornog is stunning, peaceful and glorious! Early morning the garbage boat parks right below our window, but we don’t care, it is part of the city life. The hotel is very well mantained, a great experience overall.
Overnattede 3 nætter i oktober 2023
Svar fra Aqua Team den 18. okt. 2023
Dear Mr. Alberto Ariel,Thank you for your kind review.We are very glad that your stay has been so great and we look forward to welcome you once again!Best regards

10/10 Fremragende

muriel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Magnifique hotel de style venitien.Personnel aimable et disponible. Chambre spacieux et magnifique.Il faudrait penser à mettre une machine expresso .
Overnattede 2 nætter i oktober 2023
Svar fra Aqua Team den 9. okt. 2023
Cher Muriel,Nous voudrions vous remercier pour ce joli commentaire.Nous sommes très contents que vous avez passé un magnifique séjour chez nous.Cordialement

10/10 Fremragende

Varis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was absolutely beautiful!!!
Overnattede 2 nætter i oktober 2023
Svar fra Aqua Team den 9. okt. 2023
Dear Varis,Thank you for your review!We are so glad that your stay has been great!Best regards

10/10 Fremragende

Mihriban

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A beautiful, wel maintained hotel. Beautiful interior. Amazing location. At the heart of everything. Good enough breakfast for Italian standards (boiled eggs, scrambled eggs, bacon sausage options, a few cheese options, fresh fruits which we valued a lot!, yoghurt options, standard bread options (no gluten free bread or lactose free yoghurt), tomatoes, cucumbers…) Would highly recommend this hotel for everyone. We stayed at a suite on the first floor looking out to the canal- which was just amazing!
Overnattede 3 nætter i september 2023
Svar fra Aqua Team den 2. okt. 2023
Dear Mihiriban,Thank you for finding the time to review our hotel.We are very pleased to know that your expectations were satisfied and the hotel and service were great!Best regards

10/10 Fremragende

JUAN COLIN

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great option in Venice, staff is very nice and helpful. Room feels a little bit old but I guess that is the idea, very good maintenance and bathroom is great. They have their own dock, very convenient if you use water taxi. Close to touristic places and dinning options.
Svar fra Aqua Team den 2. okt. 2023
Dear Mr. Juan,Thank you for your kind review.We are very glad that your stay in our hotel has been great!Best regards

10/10 Fremragende

Vincent, Thornton

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location and extremely friendly staff. The bar in the hotel is a very nice place to have a drink and unwind. Rooms were very clean. One of my favorite hotels I’ve stayed in. Definitely would stay again.
Overnattede 3 nætter i september 2023
Svar fra Aqua Team den 14. sep. 2023
Dear Mr. Vincent,Thank you for this review.We are very glad that your stay has been great!Best regards

10/10 Fremragende

Jacqueline

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2023
Svar fra Aqua Team den 11. sep. 2023
Dear Jacqueline,Thank you for sharing this nice review about your recent stay in our hotel.We hope to welcome you once again,Best regards

10/10 Fremragende

Wendy

Overnattede 3 nætter i september 2023
Svar fra Aqua Team den 26. sep. 2023
Dear Wendy,Thank you for your feedback!Best regards

8/10 Udmærket

Katie

Overnattede 1 nat i september 2023
Svar fra Aqua Team den 26. sep. 2023
Dear Katie,Thank you for your feedback.Best regards

10/10 Fremragende

James, Leeds

Rejste med partner
Beautiful hotel, junior suite with fab canal view worth it. Welcome staff at reception extremely helpful. Only two things detract, on Saturday morning from 6am a boat collecting rubbish from nearby moors outside the hotel and it’s quite noisy. Second hotel should consider offering choice of eggs (E.g. poached or omelette) without wanting to charge more, that’s pretty normal for a 4-star hotel. But still deserves 5 stars as it’s a beautiful hotel in a great location!
Overnattede 2 nætter i september 2023
Svar fra Aqua Team den 11. sep. 2023
Dear Mr. James,Thank you for your kind review.We are very glad that your stay has been great and you could enjoy every minute of it.We took gode note of your recommendation and we will share them with the management.Best regards

10/10 Fremragende

Christian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das gesamte Personal ist unglaublich nett, höflich und zuvorkommend.
Overnattede 2 nætter i august 2023
Svar fra Aqua Team den 8. sep. 2023
Sehr geehrter Herr Christian,Danke für die nette Bewertung.Wir sind sehr glücklich, dass Sie einen schönen Aufenthalt verbracht haben.

10/10 Fremragende

MEI

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had wonderful experience staying at this hotel. The staff is super friendly and helpful. The room is very clean and bed is comfortable.
Overnattede 2 nætter i august 2023
Svar fra Aqua Team den 14. aug. 2023
Dear Mei,Thank you for this beautiful review!We are very glad that your stay has been so great.Best regards

10/10 Fremragende

FELIPE

Great hotel
Overnattede 2 nætter i august 2023
Svar fra Aqua B den 7. aug. 2023
Dear Mr. Felipe,Thank you for finding the time to share your experience.We are very glad that you had a great stay at the Aqua B!Best regards

10/10 Fremragende

Heather

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Aqua B den 7. aug. 2023
Dear Mrs. Heather,Thank you for sharing this nice review.We are very glad that you had a great stay in our B&B.Best regards

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms were large the bathroom was large. The bed was comfortable the staff were so friendly and helpful
Overnattede 1 nat i juli 2023
Svar fra Aqua Team den 11. jul. 2023
Dear Mrs. Lisa,Thank you for this nice review!We are very happy that everything was ok and your stay at Aqua Palace has been great.Best regards

10/10 Fremragende

Nathan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Es la segunda vez que me quedo con mi familia en el Hotel Aqua Palace ya es la mejor opción en Venecia. Nos encanta el hotel por su ubiucación estratégica, entre San Marcos y Rialto, por sus instalaciones y por el lujo y la amplitud de sus habitaciones. Además, siempre nos atenden muy bien, en el desayuno está una señorita que siempre era muy amable y atenta con nosotros. Sin duda, regresaría la próxima vez que regrese a Venecia
Overnattede 2 nætter i juli 2023
Svar fra Aqua Team den 8. jul. 2023
Estimado Señor Nathan,Muchas gracias por su reseña.Estamos felices de saber que su estancia fue excelente, de nuevo, en nuestro hotel.Quisieramos tambien decirle gracias para compartir palabras amabiles sobre el equipo.

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous hotel in a great location
Such a lovely hotel with friendly and helpful staff. Couldn’t be better located as it’s a 5 minute walk from both the Rialto Bridge and St Marks Square. Would definitely recommend.
Overnattede 3 nætter i april 2023
Svar fra Aqua team den 9. maj 2023
Dear Mrs. Julie,Thank you for your review.We are glad that your stay in our hotel has been excellent.We would like to thank you for sharing these nice words about our team!Best regards

10/10 Fremragende

Kin Wah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent facilities and staff
Located in a quiet corner near San Marco square. Excellent service and friendly staff.
Overnattede 2 nætter i april 2023
Svar fra Aqua Team den 18. apr. 2023
Dear Mr. Kin Wah,Thank you for sharing your nice review.We are very glad that your stay has been excellent.Best regards

10/10 Fremragende

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Outstanding hotel
Amazing hotel in the heart of Venice, 5 mins away from San Marco square or the Rialto bridge. Staff are very professional giving amazing customer service. Breakfast needs mentioning as it is second to none. I would definitely go back to Aqua Palace next time we visit Venice. Thank you 🇮🇹🇮🇹❤️❤️🇮🇹🇮🇹
Overnattede 3 nætter i marts 2023
Svar fra Aqua Team den 9. apr. 2023
Dear Amanda,Thank you for this review!We are very glad that your stay in our hotel has been excellent.Best regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2023
Svar fra Aqua Palace den 21. feb. 2023
Dear Guest,Thank you for reviewing our hotel with such high positive result.Best regards,

10/10 Fremragende

Kieran

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and well presented, felt very luxurious!
Overnattede 2 nætter i februar 2023
Svar fra Aqua Team den 12. feb. 2023
Dear Mr. Kieran,We would like to thank you for this nice review.We are very glad you had enjoyed your stay in our hotel and felt like in a luxurious place.Best regards