Overall the property is average, but it is a Budget hotel so you have to tone down your expectations. Front office Staff were excellent - I saw 2 managers, both were helpful, forthcoming to resolve issues, give advice / support. It is the Break fast staff, who were very rude and discourteous. The First Day, I went for breakfast at 0930 (after checking the previous day with the Front desk about bfast timings). Both the ladies very rudely signaled with their hands that there is no breakfast. I was surprised and told them the time told to me at check in was 10 am. They flatly refused and indicated time on their mobile and said the restaurant is closed. After, I persisted they allowed me sit (one of them threw up her hands in the air very aggressively) and made some eggs. For the other stuff, I was to fend myself. The ladies had closed off the fruit platters and saw me struggling with the same, but did not come to help. I had to keep going to the kitchen to ask for salt, ketchup and how to operate the hot water dispenser, etc. Really put your mood off. I then complained to the Front officer manager, who came and spoke to the two ladies and one magically now appeared from no where, who looked like being incharge, but was MIA all the time. I even told the Front office manager that I just feel like checking out from this hotel. Except for this incident, the hotel is a decent property, well located, okay cleanliness and sometimes the water just goes off. Management to note please.
