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Anmeldelser af Travelodge by Wyndham Vancouver Airport

2 out of 5
Travelodge by Wyndham Vancouver Airport
3071 St. Edwards Dr, Richmond, BC

Anmeldelser

5,8
Bedømmelse på 10 − Fremragende. 238 af i alt 1591 anmeldelser" "
Bedømmelse på 8 − Udmærket. 331 af i alt 1591 anmeldelser" "
Bedømmelse på 6 − Okay. 330 af i alt 1591 anmeldelser" "
Bedømmelse på 4 − Dårligt. 323 af i alt 1591 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 369 af i alt 1591 anmeldelser" "

5,6/10

Rengøring

6,8/10

Service og personale

5,4/10

Faciliteter

5,0/10

Overnatningsstedets tilstand og faciliteter

5,8/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Erik

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ikke godt hotel
Hoteller var ikke som vist på billederne. Morgenmad i en pose. Svimmingpoolen var i så dårlig stand. Et hotel jeg aldrig vil komme tilbage til.
Overnattede 1 nat i juli 2022
Svar fra Front Desk den 5. jul. 2022
Thanks for staying at Travelodge, we will work hard for further improvements.

2/10 Forfærdeligt

Opinder

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Door key does not work. Had to go to reception multiple times to reset
Overnattede 2 nætter i april 2024

10/10 Fremragende

Kimberly

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rooms are clean, and the staff are friendly. Could use an update of the rooms and lobby,
Overnattede 1 nat i april 2024
Svar fra CC den 28. apr. 2024
Thank you for feedback.

6/10 Okay

David

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Was a great hotel for quick, easy access to YVR. Had a great sleep. Elevator was a bit dirty, but wasn't really concerned. Was just there to be close to YVR for an early flight.
Overnattede 1 nat i april 2024
Svar fra CC den 28. apr. 2024
Thank you for feedback.

6/10 Okay

Teresa

Synes godt om: Service og personale
Hotel needs to be updated
Overnattede 3 nætter i april 2024
Svar fra CC den 28. apr. 2024
Thank you for feedback.

6/10 Okay

Alan

Forretningsrejsende
Synes godt om: Service og personale
It was just fine. I booked through a third party looking at in my room was $96 for the night and it with your usual to start Hotel. What made it lovely was the lady at the front desk was kind enough to let me check and one and a half hours early which was fabulous because I have been up since 2:37 AM in the morning. So kind to me. I appreciated it so much.
Overnattede 1 nat i april 2024
Svar fra CC den 26. apr. 2024
Thank you for the feedback.

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra CC den 28. apr. 2024
Thank you for the rating.

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was fine
Overnattede 1 nat i april 2024
Svar fra CC den 26. apr. 2024
Thank you for the rating.

8/10 Udmærket

Anthony

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenience
Overnattede 4 nætter i april 2024
Svar fra CC den 26. apr. 2024
Thank you for the feedback.

6/10 Okay

David, North Saanich

Overnattede 1 nat i april 2024
Svar fra CC den 25. apr. 2024
Thank you for the rating.

4/10 Dårligt

Amanda

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The pool area was dirty and the pool was very cold. The rooms had a weird smell, bathroom was dirty, wall paper was peeling off the wall and carpet was very stained. Not a place I would ever stay again. Not worth $160 a night
Overnattede 1 nat i april 2024
Svar fra c.a den 24. apr. 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

4/10 Dårligt

Luke

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel requires major renovations as there is a musty smell and mildew/mold on the windows and washroom. The two nights we stayed were very uncomfortable, but the reception service was good.
Overnattede 2 nætter i april 2024
Svar fra c.a den 23. apr. 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

4/10 Dårligt

Randi

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Trash all over the property when arriving rats running around when we checked out the trash was still everywhere.The rooms are SMALL and not clean no sheets on the bed just a blanket tossed over them. Staff was nice tho!
Overnattede 1 nat i april 2024
Svar fra c.a den 23. apr. 2024
We are sorry you were unhappy. We will work hard to make improvement.

10/10 Fremragende

Ricardo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Safety and convenient
Overnattede 3 nætter i april 2024
Svar fra c.a den 23. apr. 2024
Thank you for the feedback.

8/10 Udmærket

Priscilla

.
Overnattede 1 nat i april 2024
Svar fra c.a den 23. apr. 2024
Thank you for the rating.

2/10 Forfærdeligt

Rosie

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Terrible experience room was extremely filthy stains on sheet we checked in and walked back out of the filthy place there was a housekeeping staff sleeping on the bed . Hotel staff was terrible overall terrible could not stay and smelly
Overnattede 1 nat i april 2024
Svar fra c.a den 23. apr. 2024
We are sorry you were unhappy. We will work hard to make improvement

2/10 Forfærdeligt

Ravinder

Rejste med partner
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Our toilet clogged, no customer service, asked for toothbrush that no one provided us
Overnattede 3 nætter i april 2024
Svar fra c.a den 23. apr. 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

10/10 Fremragende

edna Mary

Synes ikke om: Overnatningsstedets tilstand og faciliteter
This property needs updating. It is shabby
Overnattede 1 nat i april 2024
Svar fra c.a den 23. apr. 2024
Thank you for the feedback. We will inform the supervisors on this area for further improvement.

4/10 Dårligt

Brandi-Dawn

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and upgrades are needed. Mold on the windowsill and dirty headboards that required cleaning by me. Low quality linen that is not warm.
Overnattede 1 nat i april 2024
Svar fra c.a den 21. apr. 2024
We are sorry you were unhappy. We will work hard to make improvement.

8/10 Udmærket

Gifty

Overnattede 12 nætter i april 2024
Svar fra c.a den 20. apr. 2024
Thank you for the rating.

6/10 Okay

Samantha

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are super run down and in desperate need of updating. We felt like we’re in the 80’s with the decor and the bed really wasn’t very comfortable after a long day of travel.
Overnattede 1 nat i marts 2024
Svar fra VH den 18. apr. 2024
Thank you for your rating.

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra VH den 18. apr. 2024
Thank you for your rating.

2/10 Forfærdeligt

Brian

Rejste med partner
Synes ikke om: Faciliteter
Overnattede 1 nat i april 2024
Svar fra CC den 17. apr. 2024
Thank you for the rating.

10/10 Fremragende

NOK MAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location
Overnattede 2 nætter i april 2024
Svar fra CC den 17. apr. 2024
Thank you for the rating.

8/10 Udmærket

Lynn

Synes godt om: Rengøring, service og personale
Good basic hotel. I'd stay there again. Economical. Restaurant in the hotel next door is OK. Grab and go breakfast had nothing I wanted to eat. A&W next door though. All in all OK.
Overnattede 1 nat i april 2024
Svar fra CC den 17. apr. 2024
Thank you for the feed back.

10/10 Fremragende

Nigel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra CC den 14. apr. 2024
Thank you for the rating.

10/10 Fremragende

Kelly

Synes godt om: Service og personale
Older hotel.
Overnattede 1 nat i april 2024
Svar fra c.a den 13. apr. 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

10/10 Fremragende

Gurwinder

Overnattede 1 nat i april 2024
Svar fra VH den 13. apr. 2024
Thank you for the rating.

2/10 Forfærdeligt

Heidi

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
dirty and stinky
Overnattede 3 nætter i marts 2024
Svar fra VH den 13. apr. 2024
We are sorry you were unhappy. We will work hard to make improvement.

4/10 Dårligt

Dhoris

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Stink
Overnattede 1 nat i marts 2024
Svar fra VH den 11. apr. 2024
We are sorry you were unhappy. We will work hard to make improvement.

10/10 Fremragende

Aaliyah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is super close to the airport. Easy to navigate the transit system if you’re not renting a car. Staff was friendly.
Overnattede 3 nætter i april 2024
Svar fra CC den 10. apr. 2024
Thank you for the rating.

10/10 Fremragende

Ruth

Rejste med familie, Rejste med partner
I enjoyed having a clean room that I’m able to smoke in
Overnattede 1 nat i april 2024
Svar fra FRONT DESK den 10. apr. 2024
Thank you for the feedback.

4/10 Dårligt

Amanda

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Booked this property to stay after a late flight so we could sleep a few hours. The place was dirty, mold in the bathroom, musty and gross. Gurgling pipes every time anyone in the hotel flushed their toilet. No airport shuttle.The staff is the best thing about this place. Won’t be staying again.
Overnattede 1 nat i april 2024
Svar fra c.a den 10. apr. 2024
We are sorry you were unhappy; we would like to hear the details of your concerns. Please feel free to contact us so that we can improve and prevent the same situation from happening again.

8/10 Udmærket

Lawrence, Vanderhoof

Rejste med familie
Synes godt om: Service og personale
We had a good stay at this property as a family. Parking was easy and free. Lot of spots to park. Staff was good. The hotel is older and could use some work. Able to get a good night sleep. This hotel is good for a tighter budget.
Overnattede 2 nætter i april 2024
Svar fra c.a den 9. apr. 2024
Thank you for the feedback.

2/10 Forfærdeligt

Sachin

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Worst place to stay. We got sick badly. The windows had thick black mold and even the washroom, the bathtub had fungus. Not recommending this place at all. The customer service didn’t even bother to ask the issue and just gave me an email to complaint.
Overnattede 1 nat i april 2024
Svar fra c.a den 9. apr. 2024
We are sorry you were unhappy; we would like to hear the details of your concerns. Please feel free to contact us so that we can improve and prevent the same situation from happening again.

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel reasonably priced. Staff friendly.. it is unfortunate the fire alarm went off during our stay.
Overnattede 2 nætter i april 2024
Svar fra c.a den 9. apr. 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

10/10 Fremragende

David

Rejste med partner
Synes godt om: Service og personale
Near the airport....
Overnattede 3 nætter i april 2024
Svar fra c.a den 8. apr. 2024
Thank you for the feedback.

6/10 Okay

Vimonekham, Vancouver

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Old and dirty
Overnattede 1 nat i april 2024
Svar fra c.a den 8. apr. 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

8/10 Udmærket

Georgina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The staff was amazing, they checked Us in earlier and upgrade us for free. The hotel Looked like it was really nice a while ago but needs some update. Our stayed was pleasant
Overnattede 1 nat i april 2024
Svar fra c.a den 7. apr. 2024
Thank you for the feedback. We will work hard to make improvement.

4/10 Dårligt

Jeremy

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Smelt like cigarettes
Overnattede 1 nat i april 2024
Svar fra c.a den 6. apr. 2024
We are sorry you were unhappy. We will work hard to make improvement.

6/10 Okay

Marlene

Rejste med familie
Synes godt om: Service og personale
It was ok bedding , dated no shuttle
Overnattede 1 nat i marts 2024
Svar fra c.a den 7. apr. 2024
Thank you for the feedback. We will work hard to make improvement.

6/10 Okay

Ronald

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
It’s old. Carpets are dirty and worn out.
Overnattede 1 nat i marts 2024
Svar fra CC den 3. apr. 2024
Thank you for the comment.

4/10 Dårligt

Ali

Synes godt om: Rengøring, faciliteter
Good
Overnattede 1 nat i marts 2024
Svar fra c.a den 2. apr. 2024
Thank you for the feedback

10/10 Fremragende

Daniel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were friendly and it was easy to get to from the airport
Overnattede 1 nat i marts 2024
Svar fra c.a den 2. apr. 2024
Thank you for the feedback

6/10 Okay

Kemar

Rejste med familie og småbørn
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The elevators and hallways are smelly and I couldn't see through my windows on the 7th floor because of the filth and the glass outside.
Overnattede 1 nat i marts 2024
Svar fra c.a den 2. apr. 2024
We are sorry you were unhappy. We will inform the supervisors on this area for further improvement.

4/10 Dårligt

Ferdy

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I like how quiet the property is. Good Place to relax after a long day. Heater wasn’t working
Overnattede 1 nat i marts 2024
Svar fra c.a den 31. mar. 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

8/10 Udmærket

Grant

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to airport
Overnattede 1 nat i marts 2024
Svar fra c.a den 31. mar. 2024
Thank you for the feedback.

10/10 Fremragende

eric

Overnattede 1 nat i marts 2024
Svar fra c.a den 20. apr. 2024
Thank you for the rating.

2/10 Forfærdeligt

Yunqi

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Old and dirty
Overnattede 1 nat i marts 2024
Svar fra c.a den 31. mar. 2024
We are sorry you were unhappy. We will work hard to make improvement.

6/10 Okay

Jessica

Rejste med familie, Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only thing that we Didn't like was the kids running up and down the hallway
Overnattede 1 nat i marts 2024
Svar fra c.a den 31. mar. 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.