Hoteller i Van Alstyne

"For a new property, there’s apparent wear and tear. Bathtub was scuffed and room snowed like marijuana. The sheets had what appeared to be bloody spots and the wash clothe from previous usage was still laying there. All of this made me feel uneasy. The pillows were uncomfortable and the AC was so loud that it was hard to fall asleep. Breakfast and coffee are available in the lobby, but not free compared to other hotels in the area."

"It looks new. Everything in the room was clean and working well. Our room was quiet and the bed and pillows were comfortable. Bathroom was clean. Easy parking Good stay!"

"It was clean and friendly staff"

"Clean room, friendly staff, breakfast was good and plenty of parking"

"Great!"

"Carpets were sticky and dirty. Had to change rooms twice due to the door being stuck the first time. Staff was very helpful. Breakfast was decent. Not a fan of how dirty and moldy and unkept the bedrooms were"

"The hotel was very clean. No weird smells even though pet friendly. This was my second stay at this location and 3rd at Home2 Suites. The rooms were nice with fridge and microwave and plenty of towels. Comfortable beds and pillows. I really appreciate the coffee, water and tea in lobby. Breakfast was good. I did not try the pool. Not enough parking, if lot is full you have to park in garage on first floor. I would stay again. Thanks!"

"Easy access, great rooms"

"Firstly, they advertise that they have breakfast but all you get is Coffee. My biggest issue is the $50 deposit that should be refunded was never refunded. Saw the transaction in my back account and it was pending a $0.00 refund so they are fully aware that they didn’t refund me, just made it look like a refund was coming my way."

"Steve and Karen are wonderful hosts. They are considerate and kind. Breakfast was delicious. We were serenaded with Steve on the fiddle and Karen on the washboard. Great fun. Enjoyable visit. "

"Not even motel 6 level. Beds broken down and no support. Wifi terrible and very weak. Break a joke."

"The room was gorgeous."

"We had 2 non adjoining rooms. Both rooms were infested with gnats and the rooms were just damp. Everything was damp and moldy."

"No clean not worth money to spend guy didn't understand anything I ask saying or asking and was very rude and even walked away and shut the window on me"

"I would not recommend this hotel. When I called to report roaches in the room, they hung up the phone instead of addressing my concerns. Overall, I was uncomfortable and stated that I could leave rather than offering any another assistance as I was from out of state."