Hytter i Valenciennes

"Alles perfekt, sehr freundliche Gastgeber!"

"Characterful hotel with a large comfortable room and secure parking. No restaurant open when we stayed and we felt the room could have been cleaner whilst the bedding had holes in it. That said, the receptionist was exceptionally helpful and polite, well presented and professional; she more than made up for any shortcomings. "

"The property is a very interesting historic building with beautiful grounds. The breakfast (not included in my room rate) was very good and the owner had helpful suggestions on things to see and do in the area. I enjoyed my stay very much"

"Mauvaise communication avec le propriétaire que j’ai dû relancer 3 fois et appeler pour obtenir ma facture. Peu professionnel, je me vois reprocher d’être passée pas Hotels.com et que c’est pour cela que la facture n’a pas été reçue malgré des sms de son épouse m’indiquant que la facture avait déjà été envoyée. Il aurait été pertinent de vérifier avant de me faire une réponse erronée, m’obligeant à les relancer, être ignorée et devoir les rappeler. On m’indique que cela ne fait que 10 jours mais...

"Very pleasant stay, clean room (a bit tight) and very comfortable bed. Good breakfast. We checked in early when the room wasn’t ready but the staff had kindly moved our bags into the room when we came back."