Hoteller nær Upper Canada Mall

"Location is great. I booked an executive suite but there was no desk to work at and the tv was terrible. "

"Clean, nice staff. "

"Both ok"

"Ive had to wait 15 to 20.minutes to get checked in. Not very happy with that "

"The staff at this hotel went up and above for our kids during our stay! Everyone raved at how great of an experience it was compared to other hotels we have stayed at as a hockey team. The staff even gave our son a sweet little treat when he lost his tooth during our stay. "

"Good "

"Lots of room . Clean room "

"yes"

"Positives: it was about -17 outside and very worm inside, toilet worked and relatively clean, beds were OK, tv worked. Negatives: microwave was not rotating and rusted; there were no place to hang outside closes; towels were on microwave and not in the bathroom; door did not have lock inside, only outside; there were no internal phone or any way to call management; internet was locked and password was not provided; lamp on the night stand was broken, no USB ports. "