Hoteller nær University Town Plaza

"We stay here when we are in Pensacola and will continue to when we visit."

"Parking was great. The staff were nice and orderly. I always rave about this hotel chain because they genuinely do a great job. One of the elevators was down while we were there but we still barely waited. They do not have a hiring and their swimming pool is on the smaller side but still worth swimming in! Had so much fun diving for toys! One thing i would note is there were a few things in the room that were not cleaned before we arrived. Such as the mirrors. It’s not a huge detail but it is...

"Not sure how this has a 9 rating. Very run down. Multiple issues in the bathroom. Room chair old and stained. Hallways smelled of mold."

"Staff was excellent. Furniture was highly worn but a comfortable spot."

"My family and I had a great time"

"The room was very clean and the staff were very helpful. It was a one night stay on a drive home to Texas and it was in a great location as well!"

"Great stay. Great place"

"Everything was good except I had to wait 2 hrs on my room to be ready. My check in time was for 3. Need to work on timing and making sure people are out the room on time I can see maybe 30 mins after but other than that, that’s to long to be waiting on a room after I done had everything booked and paid for before my arrival ."

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"Had death in my family and the hotel refused to let me attempt to change the reservation date after the stay had been paid for."

"Dirty room"

"Both check-in and check-out staff were unfriendly and appeared to be very "bothered" by someone having the audacity to try and check into or out of their property. The rooms are VERY basic and old. Bedding was inadequate - only 1 very light blanket with no extra blankets/sheets, etc. There seemed to be no attempt at noise control at the pool late at night, thus it was not restful or relaxing. "

"​The primary benefit of this location is its exceptional convenience. It offers excellent accessibility, situated in close proximity to the highway, making it very easy to locate. Additionally, the surrounding area features a wide variety of dining options. ​Aside from its advantageous location, however, other aspects of the experience did not meet expectations. Specifically, the room's conditioning requires attention: the bedding appeared faded and worn, and the towels provided were...

"Overbooked themselves snd sold my room! Blue Angels weekend ‘26"

"Dirty even we found trash and a shirt under the beed"