Hoteller nær University of Rochester

"Large rooms, breakfast good. Check-in and Wi-Fi slow. All-in-all value for the Money."

"Everything was great! It was very clean and the front desk staff were amazing. What I didn’t like was the housekeeper came at 11:12 AM and told us we needed to leave for checkout. We were almost done packing our bags, but we still had until 12:00 for checkout. The front desk staff confirmed 12:00 was checkout time, and apologized for the housekeeper."

"Amazing room and personel. "

"Outstanding hotel - quiet, convenient and the staff is phenomenal! 10/10"

"Clean room, ample parking but limited breakfast options and no microwave in the hotel room."

"The hotel was very clean. The pool was clean and refreshing. The only thing I have to make a comment about is that the bed mattress and pillows were very soft. My friend and I both woke up with sore backs."

"Staff was friendly and the room was well kept and comfortable. Thank you!"

"This is most likely the worst hotel I have ever stayed in. The place is completely run down and worn out. The room was damp, no toilet paper, no soap, cigarette burned and dirty sheets!! Broken bathroom, bed that can best be described as a camping bed There’s NOTHING positive to say at all. Declined the first room for the above reasons and was then given a second room which was equally bad - as I arrived at 2am I had to sleep there (in my clothes as it was so nasty) and then I found another...

"Great!"

"This was my first experience with any B&B. It was excellent! I do plan on rebooking the next time."

"Wonderful experience. Friendly staff and great location"

"The staff were largely great, very helpfull, smiling and attentive. The rooms are good, spacious and the bed very comfortable. Shower above usual US standard. Food in the restaurant excellent,(I ate both in the bar and restaurant), and great service, little or now waiting time. The location was quiet, almost no traffic, apart fromt he Church across the rode which chimed (very discreetly), this did not disturb me at night. (maybe it doesn´t chime then?)Only thing I would improve would be the...

"We absolutely loved our stay at Hampton Inn & Suites Rochester/Henrietta! The hotel itself was clean, comfortable, and well maintained, but what truly made our experience exceptional was the incredible staff. Jordan greeted us upon arrival with a warm smile and made us feel welcome from the moment we walked in. He provided all the information we needed, made sure we knew about the hotel's amenities, and genuinely asked if we had any questions or needed anything else. His friendly and...

"Very nice and elegant property. Front desk team member was fantastic!!"

"Hot tub"

"Hot water broken. Closet doors didn’t open and close. Changed rooms. Also has similar problem. Jacuzzi tub wouldn’t fill properly. No drain plugs. Hallway carpets dirty. Desk table in room wobbly , severely. Sofa bed dirty, no sheets , and cushions didn’t fit right ….we had already changed rooms. This was the new room. Parking a disaster, garage not connected internally. Fifty percent of staff excellent , first percent either ride or disinterested in customer service. NEVER staying there...

"Staff was very friendly and helpful. Easy check in and check out. Nice room. Comfy beds. Lots of places to shop and eat nearby. Would stay again."

"I had a 5 day stay the grill/stove was broke the whole time after being told it would be fixed after two days. There was no hot food during breakfast but still charged full price. The blankets and bathroom sink smelled of mildew."