Hoteller nær Heritage Trail

"Good size room"

"Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return"

"We were there for multiple nites. After the first one we had to ask the front desk to have our room serviced as had not been. The staf dealing with guests are excellent, very friendly and goi g out of their way to accommodate us. The breakfast cook was excellent "

"Great restaurant and bars."

"Large rooms, breakfast good. Check-in and Wi-Fi slow. All-in-all value for the Money."

"Not good this time "

"Amazing room and personel. "

"Parking was easy and free which was good. Breakfast was good just needed a non pork item for meat for travelers who don’t eat pork. "

"Close to food and medical services"

"Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...

"Clean rooms and amazing breakfast."

"Parking was good, breakfast was so lacking I passed and went to Dunkin’ Donuts! Room was at rip off rate for college graduation. Very dated. Front desk staff was very good!!"

"Not the room I reserved an we were told the pool was open 10pm when in fact the pool was not in use"

"What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!"

"Clean and large room"

"The rooms have a very strong humid and moldy smell. The location is convenient. Breakfast is good."

"Staff professional, helpful. Nice property. Room clean and spacious. If I’m nitpicking, water pressure varies but otherwise it was a great stay. "

"This hotel looks a little bit like it's from an old horror movie. Very long dark hallways. We entered into our room and there were splatters of something running down the wall, some sort of white stains all over the bag the blow dryer was in, the bottoms if the doors were all splintered and I could not bring myself to walk barefoot on the carpet. We lifted the mattress up to check for cleanliness and found a used sleep mask. I would not stay there again."