Hoteller i Universal City

"The rooms were dirty. The bathtub was dirty so I asked for a refund and will not stay there. I do not recommend anyone."

"The property has safe and secure parking."

"Staff was great helping me with an issue with guests I was staying with! So greatful to feel supported and safe! I wish I knew his name so to the gentleman working overnight Saturday night the 4th, Thank you!! Your kindness and attentiveness meant the world."

"Purchased a protection plan and didn’t even get to use the $88 that I spent. I would really like my money back. I will not be using this again"

"Clean!"

"Good place to put your head down. Staff was friendly. Clean"

"We had a great stay here the staff was kind and helpful. The breakfast was hot and really good. We will definitely book here again."

"Definitely outdated as far as room furniture carpet etc…. Needs renovation but was comfortable, slept well great breakfast"

"The air conditioner worked great, but was pretty loud, The room was very clean and the bed is super comfortable. The staff was excellent, very accomodating and the drinks were great. Our view of the river was awesome! We will definately be back!"

"Great hotel if you want something close to the airport."

"Everyone that worked there was wonderful. The beds were comfortable. The breakfast buffet was great, plenty to choose from. The social hour snacks were also good plus three free adult beverages you can’t complain. The pool was clean & well maintained. My only problem was not really seating outside for smokers. Just give us an area away from the door with seating and we’re good. It really was a nice place to stay and like I said the staff was wonderful."

"The staff were friendly and helpful. Our room was clean. Enjoyed the complimentary breakfast. Would definitely recommend and we look forward to our next stay."

"Great hotel"

"Clean"

"La alberca muy limpia, y en general ambiente muy agradable"

"A little dated but very clean, breakfast was standard, drinks and dinner at night were a nice touch. Originally I was on the top floor and the AC did not keep up and was warm. As some visit to the front desk and was moved to a lower floor and was nice and cool. Overall nice property and has that "resort" feel. One guest referred to it as their "stay-cation"."

"Update"