Hoteller nær UnityPoint Health - Proctor

"the location seems kind of isolated; perhaps they are remodeling but it just seemed outdated and it wasn't very clean. "

"Mui bien"

"I had a very concerning experience during my recent stay. Upon opening the sofa bed in our room, I discovered bedbugs. After checking further, a chair in the room was heavily infested. One member of our party works in pest control and confirmed the issue immediately. I reported this to the front desk and requested someone come inspect the room, but staff refused. Due to the conditions, we did not stay in the room and were moved to another hotel. At that time, I was clearly told that I would...

"non smoking room smells like cigarettes. towels had yellow stains. did not feel very safe "

"I attempted to check in when i made reservation to sleep there for the night and no one was at front desk neither did they answer the phone when i called reservations center to transfer call to the office"

"It had roaches, bedding was dirty, room had a smell."

"Not impressive. Loud, long-term guests late into the night - sketchy, hanging out in one room with the door open. Poor housekeeping- old towel hanging within the shower curtain, built up dirt in the corner of the room. "

"We checked in and found our room door was open and a fan in the room drying the carpet which was still wet. Went back to desk they removed the fan.the room was suppose to have a refrigerator but was not there.i went back to front desk she came to room to check then had one brought to us.the room had no chair to sit in at all. They hadto bring a chair for us.noticed room cold found a window open .there was only one partial roll toilet paper no extra one.again had to ask for another roll there was...

"Breakfast was terrible limited choices. Out of coffee Had to ask turn things back on even though breakfast wasn’t over yet. And all in construction and the halls and rooms are in poor shape "

"I booked a two-night stay here but checked out after the first night because the room was in unacceptable condition. When we arrived, the room clearly had not been cleaned. There was urine on the toilet, the pillowcases were dirty, and many surfaces looked like they had not been wiped down at all. The window was open with no screen, which made it feel unsafe and unsanitary. I actually had to go to the store and buy cleaning supplies just to make the room usable. I even had to stand on a towel...

"Pool & hot tub were out of service. Breakfast was average. We booked through a third party so we’re placed at the end of the hall 2nd floor & heard a pipe/water noise throughout the night. "

"Room could have been cleaner (sheets) . But not terrible …"

"The room was dirty. The staff were not helpful at all. The gentleman that checked us in opened the door to our room after my husband made a trip to the car. The door was not shut all the way and he opened it just to tell me to make sure to keep door closed, he also had another customer with him. "

"Breakfast was lackluster. Otherwise, ok"

"Great experience- would stay here again "

"We had a great stay! We were always greeted and helped with friendly staff. The room was clean and well stocked. The pool was perfect with warm water and supplied with fresh towels. Breakfast was well stocked with lots of options for a very quick meal like cereal, toast, or yogurt. If you’re looking for a decent “hot” breakfast you won’t find it here. Overall we had a very comfortable stay and would stay again!"

"Staff was excellent. Airport shuttle was so helpful, no parking problems at airport."