Hoteller nær UnityPoint Health - Pekin

"Staff is friendly as always, however we got upgraded to a room since our room the lock was dead. The upgraded room had hair in the bed- long hairs short hairs, the garbage can had shavings from someone in it, the shower and the floor had “short and curly” hair all over. (If you know what I mean by those. ) we told the staff about it and just said please change the bedding and clean our room instead of moving us again. We came back that evening bedding was changed and looked somewhat vacuumed....

"Staff was friendly and accommodating. Nothing I asked for was too much (not that I asked for a lot). The breakfast was fresh and tasty! Would recommend. "

"It was hard to get the water to the right temperature for a shower it was either to hot or to cold breakfast consisted of cereal and fruit "

"Room was out of toilet paper and soap. Staff didnt understand english very well. Wont be staying there again unless no other choice available. "

"Everything was great with the exception of the lady at the front desk who checked us in. She was absolutely the rudest person ever and should not be working with people. I've never complained about an employee of a hotel before. Everything else was great but wouldn't stay again unless she is gone. No reason to be rude to guests "

"The room was clean, hallway was clean. Breakfast was clean and a good amount of options. Staff was the sweetest."

"The room was dirty. The staff were not helpful at all. The gentleman that checked us in opened the door to our room after my husband made a trip to the car. The door was not shut all the way and he opened it just to tell me to make sure to keep door closed, he also had another customer with him. "

"Not impressive. Loud, long-term guests late into the night - sketchy, hanging out in one room with the door open. Poor housekeeping- old towel hanging within the shower curtain, built up dirt in the corner of the room. "

"Issues with check in, staff was difficult to communicate with, breakfast was bland. Beds and pillows were comfortable and the pool was nice. The lobby smelled and the hallways were not clean. "

"Room was too hot at arrival- had to call Maintenance. Temp fluctuated. Restaurant was convenient, good food but slow service. Prepaid for breakfast- could have been good but no entrees available- staff said someone had called in sick and they “were doing the best they can.” Still beat typical continental type breakfast of most hotels. Clean room, comfortable. Good location. Not sure if I would stay here again."

"Sheets were very DINGY…."

"Staff and location was wonderful. I give the cleanliness 0/10. 1st I noticed the AC Didn’t work in my room no a major deal considering it isn’t summer but still was relatively warmer. On side of bed it there was what looked to be like dry I would assume dog urine. & before leaving I noticed an old salad left on top of the armoire by the door. As well as trash left between the fridge and cabinet.. "

"Updated property. Very clean and staff was friendly. "

"Bedding was so comfortable. Room was quiet. Nice selection for breakfast and the food was good."

"It had roaches, bedding was dirty, room had a smell."

"Værelset var fint stort, men lugtede og det samme gjorde sengetøjet. Da vi havde betalt og ikke orkede at klage, så valgte vi at sprøjte med lavendel olie for at kunne holde ud at sove der. Det blev kun til en overnatning pga. lugten. "

"Great location, nice bar. Clean, classy hotel."

"Rooms were fine, was charged a security deposit I wasn’t aware of but it was refunded. A little over priced for what you get and the location."

"The location was not at all like the pictures. We opted not to stay after we had checked in. We were out the cost of the room but for my family’s comfort and safety we decided to stay at an alternate location as it was not at all what we thought it would be. "