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Anmeldelser af Kupu Kupu Barong Villas and Tree Spa by L'OCCITANE

5 out of 5
Kupu Kupu Barong Villas and Tree Spa by L'OCCITANE
Kedewatan, Ubud, Bali, Ubud, Bali

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 260 af i alt 424 anmeldelser" "
Bedømmelse på 8 − Udmærket. 108 af i alt 424 anmeldelser" "
Bedømmelse på 6 − Okay. 33 af i alt 424 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 424 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 424 anmeldelser" "

9,0/10

Rengøring

9,2/10

Service og personale

8,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Stine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2018
Svar fra iluh den 2. aug. 2018
Thank you for stay with us

10/10 Fremragende

Mark, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk
Fantastisk hotel, har aldrig som i aldrig prøvet noget så godt, servicen var for vild.

10/10 Fremragende

B. Andersen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Yoshiaki

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were lucky enough to get a free room upgrade. All the staff are friendly. The view is spectacular. Highly recommended.
Overnattede 5 nætter i april 2024

10/10 Fremragende

Zihao

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a private pool with the river view villa, and it was beautiful. The villa was cleaned, great view, and amazing customer service. The staff are always friendly and will do whatever they can to accommodate your needs. Our water is always stocked, and when we need extra, they bring you extras. On top of that, you have your own dedicated butler that you can easily call by dialing #3 on your villa's phone. The free breakfast buffet was amazing, especially compared to the free breakfast that these American hotels offer. Personally, Kupu Kupu Barong set the standard for free breakfast at a very high level for me now. If we go back to Bali, we will definitely stay here again.
Overnattede 4 nætter i marts 2024

10/10 Fremragende

MASATAKA, CHIBA-SHI

Overnattede 2 nætter i marts 2024
Svar fra eka den 25. mar. 2024
Thank you for stay with us

10/10 Fremragende

Luis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Villa 28 is Amazing ! Spectacular view and all the team are so accommodating. I would definitely return and recommend Kupu Kupu Barong.
Overnattede 5 nætter i januar 2024

2/10 Forfærdeligt

Yoshinori

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
絶対におすすめしません。
Overnattede 1 nat i januar 2024

10/10 Fremragende

Cyrus

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023

10/10 Fremragende

Trung

Overnattede 2 nætter i december 2023
Svar fra iluh den 6. mar. 2024
Thank you for stay with us

8/10 Udmærket

Henry

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023

6/10 Okay

Tina Sandi

Rejste med partner
Synes godt om: Rengøring, service og personale
We stayed in one of the River View Villas which was lovely. Amazing view and lovely plunge pool. The hotel itself was a little lacking in facilities and a little tired in areas. I was very disappointed that despite it being a L'Occitane hotel, the actual L'Occitane shop had no products available during our stay.
Svar fra iluh den 31. okt. 2023
Dear Ms. Tina,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.

6/10 Okay

lourdes

The hotel needs urgent maintenance and cleanless.
Overnattede 3 nætter i oktober 2023
Svar fra iluh den 22. nov. 2023
Thank you for your review and we have forward it to out management

10/10 Fremragende

Alysha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay at kupu kupu barong was beyond amazing. We were stunned at how wonderful our room was (with its own plunge pool) and loved the very friendly staff. We only ate at the restaurant once for dinner which was pretty good, the breakfast buffet had a good variety but f Balinese and “western” food. But the best part of our stay was our butlers Sugi and Sumadi, not to mention the gentlemen I called “everywhere guy” because he was always there when we needed him (I’m so sorry I forgot your name). They were both friendly and attentive. They predicted our requests, offered great tips and went above beyond for our needs. I can’t wait to have an excuse to go back.
Overnattede 5 nætter i september 2023
Svar fra eka den 23. okt. 2023
Thank you for stay with us

10/10 Fremragende

Jungmi

Overnattede 3 nætter i august 2023
Svar fra iluh den 16. sep. 2023
Thank you for stay with us

10/10 Fremragende

Thomas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A charming and exotic property full of atmosphere. The staff were very friendly and helpful, and the villas were fun with great views.
Overnattede 3 nætter i august 2023
Svar fra iluh den 5. sep. 2023
Thank you for stay with us

8/10 Udmærket

FREDA

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
5* service in a 3* hotel in terms of the decor and need for maintenance. BUT staff wonderful. Nevertheless cannot ignore need for considerable investment to update property.
Overnattede 4 nætter i august 2023
Svar fra iluh den 5. sep. 2023
Thank you for stay with us

10/10 Fremragende

Kiyohisa

Overnattede 3 nætter i juli 2023
Svar fra iluh den 5. sep. 2023
Thank you for stay with us

10/10 Fremragende

Nixon, spring valley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
One of the most beautiful place I’ve been
Overnattede 4 nætter i maj 2023
Svar fra iluh den 16. jun. 2023
Thank you for stay with us

2/10 Forfærdeligt

Rah

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Got a moldy room, pillow was mildew smelling, bed left us sore. Food was not the best. Pool was sad. Advertised there was a hottub but there wasnt. Room was not clean.
Overnattede 1 nat i februar 2023
Svar fra iluh den 8. mar. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Forfærdeligt

Rah

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The internet never worked. The room that was given to us smelt like mold. After inspecting, we found mold. The food options was not good. The staff was nice, thats the only good thing i could say about the place. Not worth staying at. It ruined out trip even though we made thw best of it.
Overnattede 2 nætter i februar 2023
Svar fra eka den 8. mar. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Fremragende

Sagisaka

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2023
Svar fra iluh den 8. mar. 2023
Thank you for stay with us

10/10 Fremragende

Caroline Wood

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were wonderful and couldn't do enough to make you feel welcome. The rooms are beautiful and spotless, but are a bit frayed around the edges due to wear and tear. The breakfasts are superb also. This hotel is built on a slope though so there are many stairs to navigate, although you can get a buggy from your room to reception if required. Dinner and cocktails were great and the tandoori restaurant does a brilliant curry. We booked a private tour around the area with the hotel and it was just brilliant also. The hotel also has a daily shuttle into the centre of Ubud. But really, the staff at the hotel made our holiday very special. Oh and I forgot to mention their complimentary afternoon tea. Perfect.
Overnattede 8 nætter i januar 2023
Svar fra iluh den 8. mar. 2023
Thank you for stay with us

10/10 Fremragende

Ishtiaq

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing!!!
Overnattede 2 nætter i januar 2020
Svar fra iluh den 31. mar. 2020
Thank you for stay with us

8/10 Udmærket

ronald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i februar 2020
Svar fra iluh den 9. mar. 2020
Thank you for stay with us

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Nice
Vert nice location, very quiet and friendly staff. A lot of animals and not the most modern hotel. But probably one of the best in Ubud.
Overnattede 2 nætter i februar 2020
Svar fra iluh den 15. feb. 2020
Thank you for stay with us

10/10 Fremragende

Andre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2020
Svar fra iluh den 13. jan. 2020
Thank you for stay with us

6/10 Okay

Nirav

Rejste med partner
Synes godt om: Rengøring, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The property is beautiful however it caused us inconvenience during our stay due to tree cutting outside our room.
Overnattede 2 nætter i januar 2020
Svar fra iluh den 13. jan. 2020
Thank you for stay with us

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i december 2019
Svar fra iluh den 8. jan. 2020
Thank you for stay with us

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Semangat　Lever UP BISA BISA BISA
初日から、バスタブのお湯が出ないエアコンからの水漏れあり、また水ボトルの栓抜きが無い等問題があり。バスタブのお湯については最後の夜に少しは温かいお湯が出るようになった。全体的にお客を受け入れる準備確認が出来ているのか疑問に思ってしまう。レストランは日本食のかんばんは有ったが、営業停止中であることのインフォメーションも無かった。部屋はベッドルームにトイレが無く、一回のフロアーまで移動が大変だった(夜は特に)。レストランのメニューを充実させてほしい。
Overnattede 3 nætter i december 2019
Svar fra iluh den 30. jan. 2020
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Fremragende

Melvin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quiet retreat.
Overnattede 2 nætter i december 2019
Svar fra iluh den 23. dec. 2019
Thank you for stay with us

10/10 Fremragende

Jay

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beyond the call of duty
Wonderful - great location peace and tranquility. Staff go above and beyond call of duty - very nice to see. Although a bit on the expensive side - worth it
Overnattede 5 nætter i december 2019
Svar fra iluh den 19. dec. 2019
Thank you for stay with us

10/10 Fremragende

Shivam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2019
Svar fra iluh den 19. dec. 2019
Thank you for stay with us

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
war supi da mal verweilen zu dürfen sehr nette leute und super hotel
Overnattede 12 nætter i september 2018
Svar fra iluh den 27. nov. 2019
Thank you for stay with us

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great staff and service, but the swimming pool is a bit small. highly recommend the pool view villa, fantastic jungle view
Overnattede 3 nætter i oktober 2019
Svar fra iluh den 22. okt. 2019
Thank you for stay with us

10/10 Fremragende

Verificeret rejsende

Overnattede 6 nætter i oktober 2019
Svar fra iluh den 21. okt. 2019
Thank you for stay with us

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Villas are well-maintenance and the scenery is quite impressive.
Overnattede 3 nætter i oktober 2019
Svar fra iluh den 15. okt. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2019
Svar fra iluh den 11. okt. 2019
Thank you for stay with us

2/10 Forfærdeligt

Verificeret rejsende

Overnattede 4 nætter i september 2019
Svar fra iluh den 8. okt. 2019
Thank you for stay with us

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The surroundings are stunning but it’s the staff that makes this place even more beautiful. Every single staff member has made us feel welcomed and very special. We will definitely return
Overnattede 1 nat i oktober 2019
Svar fra iluh den 7. okt. 2019
Thank you for stay with us

10/10 Fremragende

Norma, Houston, TX

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wow what an amazing experience. We got the river view villa with a infiniti pool (rm#35) and it was above and beyond our expectations! We cancelled our plans for the day just to stay and enjoy our room! The room even came with a butler (named Tukey) who went above and beyond to make our stay a lovely experience. Whenever we return to Ubud we would definitely want to stay here again.
Overnattede 2 nætter i september 2019
Svar fra iluh den 24. sep. 2019
Thank you for stay with us

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i september 2019
Svar fra iluh den 23. sep. 2019
Thank you for stay with us

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i oktober 2017
Svar fra iluh den 19. sep. 2019
Thank you for stay with us

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Oldest but goodies.. Nice view of Ayung river in front of my villa. Delicious food with hearty service. They are all specialist to satisfy all the guest. Thank you Ngurah Thank you Krishna Thank you Sumadi I look forward to staying with you soon.
Overnattede 2 nætter i september 2019
Svar fra iluh den 9. sep. 2019
Thank you for stay with us

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Rengøring
I had high expectations about this hotel and unfortunately it was bad for me. Rooms are very old and not as the pictures. I did not enjoy my stay there.
Overnattede 1 nat i april 2019
Svar fra iluh den 6. sep. 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Forfærdeligt

Rolf Daniel, Oslo

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Warning, be aware of the rats!!!!
If you don’t mind rats/mice in your room. Please help yourself! The hotel is located close to a ricefield. Rats likes rice. They also seem to like runnuing around on the roof and getting into the houses. We also had some encounters in the restaurants. So just be aware if this is not your thing.
Overnattede 3 nætter i juli 2019
Svar fra iluh den 31. aug. 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Sonya, Norway

Rejste med partner
Start off by saying, I booked a villa for 3 nights and relied on the photos for my booking. When arriving to the hotel the staff was very nice and friendly. We were taken to our villa and our room didn't quite look like what we booked, we were tired and ended up sleeping. The next morning I contacted the staff about our room and asked why we stayed in a room that we didnt pay for, and they replied with saying that the room we booked wasnt available and we had to contact the hotel before our arrival to make sure we are staying at the room we paid for/ LOL WHATT??? The villa we stayed at was a 50 dollar difference a night then the one we paid for. I ended up asking for a refund and leaving after one night to a different hotel. Overall, this hotel wasn't for us. Ive never had an issue with booking a hotel and ending up staying at a different room then what we paid for.
Overnattede 3 nætter i august 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tout est très propre. Les chambres sont parfaitement entretenues. Service impeccable.
Overnattede 2 nætter i juli 2019
Svar fra iluh den 19. jul. 2019
Thank you for stay with us

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Like the vibe but the cleanliness could be even better eg shower
Overnattede 2 nætter i juli 2019
Svar fra iluh den 18. jul. 2019
Thank you for stay with us

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very green and beautiful and authentic Very comfortable room and spacious Gorgeous and near attractions but away noise and it is very nice and quite
Overnattede 2 nætter i juli 2019
Svar fra iluh den 17. jul. 2019
Thank you for stay with us