Hoteller nær Twin Lakes

"Pool was closed most of the time we were there. Breakfast was very minimal compared to other places."

"Large, clean rooms and breakfast was great"

"Clean room. Staff was great"

"Hotel was nice, staff were nice room had a chlorine smell my room was not near pool. Overall had a good stay didn’t go to pool area or hot tub didn’t have breakfast as it was for purchase and didn’t have time for a sit down only a grab and go. Was happy with stay"

"The pool was the only reason this hotel was chosen; all other hotels with pools were booked. Upon arrival, people were sitting outside and the pool was out of order. Should be required to list any amenities that are not usable on booking site."

"The hotel is in a good location and close to the highways. Staff barely makes eye contact with you especially the front desk staff that wouldn’t acknowledge you due to her being on her cell phone. Suite was nice, but shower backs up and shelves in tub are falling down. Half a roll of toilet paper and no soap in the kitchenette. Housekeeping was off due the holiday and garbage just sat in the hallways by room doors. Not worth the nearly $200 a night charge."

"The room was sufficient, the staff was friendly however( misinformed concerning deposit for incidentals when using third party reservations); air conditioning great, breakfast was lacking."

"Everyone was professional and courteous."

"Room not clean, hallway and stairwell and elevator not clean, no shampoo dispenser, filthy shower curtain, dirty fork on bathroom floor, smoke detector covered with plastic shopping bag, bugs on hallway carpet"

"What I expected."

"Location is convenient. Staff is nice. There is a housekeeper shortage and confusion about availability of rooms that are clean."