Hoteller i Pleasant Lake

"if your looking for a very comfortable room that is clean with a very friendly and welcoming family to welcome you in this is the place for you. Love the feel of staying in your grandmas guest room for the night. "

"S"

"Friendly check in, clean room and quiet area."

"This hotel is a 10/10, love my stay and staff were so friendly. Will always be my first choice in Jackson MI."

"Very friendly staff! The air conditioner unit in my room sounded like a jet was landing! Thank goodness for my headphones! The hot tub was dirty and the jets were not working. Everything else was good!"

"My only complaint, mildew at the bottom of the shower. Everything else was great."

"I loved the cleanliness of hotel and the many things we had access to, our studio room had a refrigerator and also a sofa bed that was very convenient we also had green apples available if needed and hot tea and coffee if needed to relax/kick back. Our staff was wonderful. The breakfast was so fresh and tasty."

"GREAT place to stay!!!!"

"The outside of the hotel looked dirty the same with the lobby. The elevator smelled horrible and room windows were filthy. The furniture was dusty. The shampoo bottles were moldy. I just don’t understand how can this place be in business. The pictures shown on the Expedia website weren’t real to what I expected. Please don’t stay there."

"Room was very clean."

"Convienent location for everything in Jackson county"

"Somehow, the room key didn't work all sudden on the last day of stay. And the before the check out, a lady approached to my husband and screamed that he had to pay for the breakfast. First of all, it is not necessary to raise a voice to the guest, any circumstance. I don't know what confusion comes from but hopefully they have a little better employee education for future."

"Quite an unsafe property. Had to check out a night earlier because of unsafe conditions. No amenities were provided. No WiFi, no room service and bugs in the room."

"Excellent breakfast. Friendly staff. I will stay here again."

"The front desk person was asleep on a couch near the front desk. I had to wake them up to check me in. Then I got back one day and someone had pooped in our toilet and left it there while we were gone! "

"The room was great. But the staff was not customer service oriented. Our welcome was not welcoming. Staff looked down and mumbled. And there was no half and half for breakfast coffee. They just had creamer with sugar"

"Staff was great. Work out space ran out of towels and water filler didn’t work correctly"