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Anmeldelser af Hilton Garden Inn Silverstone

3.5 out of 5
Hilton Garden Inn Silverstone
Silverstone Circuit, Towcester, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 195 af i alt 330 anmeldelser" "
Bedømmelse på 8 − Udmærket. 80 af i alt 330 anmeldelser" "
Bedømmelse på 6 − Okay. 26 af i alt 330 anmeldelser" "
Bedømmelse på 4 − Dårligt. 14 af i alt 330 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 330 anmeldelser" "

9,4/10

Rengøring

8,8/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Helen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a fabulous hotel, great location with some rooms having views of the track. The hotel bar is nice with a good selection of drinks. Restaurant has a great menu and the food is lovely!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Brad

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The Hilton Garden Inn - Silverstone: A very nice and spacious hotel lobby. Staff were very helpful, attentive and proffessional. I had a very pleasant stay. The rooms boast a modern sleek style, with huge flat screen TV! The bar and restaurant area overlooking the track is pretty special. The only downer was the carpark area was still being developed and quite a dusty walk to and from the car. Apart from that, a very nice Hotel, I would definitely stay there again when visiting Silverstone.
Overnattede 1 nat i maj 2024

10/10 Fremragende

BRIAN DAVID

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Best ever Hilton I have ever stayed in the room was spacious and fantastic view over the greatest F1 track in the world!
Overnattede 1 nat i maj 2024

8/10 Udmærket

Jennifer

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Emily - Reception Supervisor den 29. apr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 Fremragende

Brian

Synes godt om: Rengøring
Overnattede 2 nætter i april 2024
Svar fra Emily - Reception Supervisor den 29. apr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 Fremragende

Brian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location for the track and great service.
Overnattede 4 nætter i april 2024
Svar fra Emily - Reception Supervisor den 29. apr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 Fremragende

Brian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location
Overnattede 1 nat i april 2024
Svar fra Emily - Reception Supervisor den 29. apr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

8/10 Udmærket

Chris

Overnattede 2 nætter i april 2024

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing staff and brilliant service. Room was amazing
Overnattede 1 nat i april 2024
Svar fra Emily - Reception Supervisor den 29. apr. 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 Fremragende

Natasha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing balcony view of the track! Great restaurant and staff
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Freddie

Overnattede 2 nætter i marts 2024

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Birthday treat for my wife excellent location as I had booked the Silverstone museum had a fantastic stay will no doubt be back in the future
Overnattede 1 nat i marts 2024
Svar fra Emily - Reception Supervisor den 27. mar. 2024
We are so glad you enjoyed your stay and thank you for the amazing feedback! We can't wait to welcome you back again in the future

10/10 Fremragende

JAS

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Emily - Reception Supervisor den 5. mar. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We hope to welcome you back again in the future!

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I mean, a hotel at a race track....how much better can it get?
Overnattede 2 nætter i februar 2024
Svar fra Emily den 24. feb. 2024
Thank you for taking the time to leave your feedback! We are so glad you enjoyed your stay and we hope you chose to stay with us again in the future.

10/10 Fremragende

Andrew

Overnattede 1 nat i februar 2024
Svar fra Emily den 24. feb. 2024
Thank you for taking the time to leave your feedback! We are so glad you enjoyed your stay.

10/10 Fremragende

Lizzie

Overnattede 2 nætter i februar 2024
Svar fra Emily den 24. feb. 2024
Thank you for taking the time to leave your feedback! We are so glad you enjoyed your stay.

6/10 Okay

amy

Overnattede 1 nat i februar 2024
Svar fra Emily - Reception Supervisor den 27. mar. 2024
Thank you for taking the time to leave your feedback. We do hope you give us the opportunity in the future to turn your 6 into a 10!

6/10 Okay

Darren

Overnattede 1 nat i februar 2024
Svar fra Emily - Reception Supervisor den 27. mar. 2024
Thank you for taking the time to leave your feedback. We do hope you give us the opportunity in the future to turn your 6 into a 10!

8/10 Udmærket

ellie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable, clean and very friendly staff, the restaurant was nice
Overnattede 1 nat i februar 2024
Svar fra Emily den 24. feb. 2024
Thank you for sharing your feedback! We are so glad you enjoyed your stay and I will pass on the positive feedback to the team.

10/10 Fremragende

jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra HGI Reception Team den 15. feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

10/10 Fremragende

lauren

Overnattede 1 nat i februar 2024
Svar fra HGI Reception Team den 15. feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

10/10 Fremragende

A

Overnattede 1 nat i februar 2024
Svar fra HGI Reception Team den 15. feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

4/10 Dårligt

Gordon

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
When I booked this property, I messaged advising that we were celebrating a special occasion. Despite the hotel not being busy, we were given a room next to the gym, with a view of the main car park. There was no personal touch, something as simple as a card with ‘enjoy your stay’. The room itself was noisy, we could hear music at 11pm and at 6am, there was a light in the room, on the air con system which remained on all night, needless s to say we didn’t sleep well. The hotel itself was poorly signposted and the gates we’d entered the night before were closed, which led to us driving around aimlessly trying to find the exit. Upon check out staff didn’t even bother asking us how our stay was. I’ve stayed in many hotels and not one hotel has not asked how my stay was. I’ve previously stayed in the Hilton, Deansgate, Manchester and the staff couldn’t have been more helpful if they tried. Went away feeling disappointed for what should have been a special occasion.
Overnattede 1 nat i februar 2024
Svar fra Emily - Reception Supervisor den 3. feb. 2024
Thank you for taking the time to leave your feedback and I do apologise that we fell short of your expectations. If you encounter a problem during your stay we encourage all guests to let us know, this way we are given the opportunity to rectify this for you. Unfortunatley, we do not offer packages complimentary but we do offer celebration/birthday/anniversary packages that can be purchased in advance in order to make your stay extra special. All of your feedback is taken very seriously and has been passed on to the relevent departments.

6/10 Okay

Mark

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Great location. Slow service
Unmade car parking. Very very slow service in bar and restaurant. Unable to get a coffee in the morning before 8 as Starbucks not open and restaurant would only let you have a £15 breakfast. Great location for track. Nice rooms. Poorly signposted.
Overnattede 1 nat i januar 2024
Svar fra Emily - Reception Supervisor den 3. feb. 2024
We thank you for taking the time to leave your review. We have taken on your feedback which has been passed on to the relevent departments. We do hope you give us the opportunity to restore your faith in us and choose to stay with us again.

10/10 Fremragende

Christine

Overnattede 1 nat i januar 2024
Svar fra Emily - Reception Supervisor den 3. feb. 2024
Thnak you for taking the time to leave your feedback. I am so glad you enjoyed your stay and we hope to wish you back again in the future!

8/10 Udmærket

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Emily - Reception Supervisor den 3. feb. 2024
Thnak you for taking the time to leave your feedback. We are glad you enjoyed your stay and hope you chose to come and stay again.

10/10 Fremragende

Claire

Overnattede 1 nat i januar 2024
Svar fra Emily - Reception Supervisor den 3. feb. 2024
Thank you for taking the time to leave your feedback. We are so glad you enjoyed your stay and hope to welcome you back again in the future.

10/10 Fremragende

Chris

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good room, gym and food!
Very clean and comfortable. Gym was in good condition as well. Good food at the restaurant!
Overnattede 1 nat i januar 2024
Svar fra Emily - Reception Supervisor den 3. feb. 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your stay and hope to welcome you back again in the future.

8/10 Udmærket

robert

Overnattede 1 nat i januar 2024
Svar fra HGI Reception Team den 15. feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

8/10 Udmærket

Adam

Overnattede 1 nat i januar 2024
Svar fra HGI Reception Team den 15. feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

10/10 Fremragende

barb

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra HGI Reception Team den 15. feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

8/10 Udmærket

Bridget

Overnattede 1 nat i december 2023
Svar fra HGI Reception Team den 15. feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

4/10 Dårligt

anthony

Forretningsrejsende
Synes ikke om: Værelsets komfort
I would personally look for other hotels
Upon arrival I was given my room. The TV did not work. The engineers then tried to repair but had to move me to a different room. The second room the TV did not work. About 4 channels was working but the TV would then randomly turn it's self off. However that was not the worst. There was a immense buzzing noise throughout the room and when I asked reception they advised that they cannot turn it off as this was the only means of airflow into the room. I booked he room as part of a business trip and had a lot of work to do in preparation however the noise was horrendous and so loud that it was almost impossible to concentrate. I would not be staying at that hotel again anytime soon.
Overnattede 1 nat i december 2023
Svar fra Emily - Reception Supervisor den 24. dec. 2023
Good morning, I do apologise for not meeting your expectations. Unfortnaltey, there is an ongong issue with the TV's hotel wide which is being investigated. I do apologise for the inconveniece and the inpact it had on your stay. In regards to the buzzing sound that was in the room you are correct unfortunatley that is essential for air flow throghout the room and cannot be turned off. I am dissapointed to hear that nobody offered to move your room and for that I do apologise. Please be assured this has been brought up to the team to ensure this never happens to a guest again. We do hope you give us the opportunity to restore your faith in us. From everyone at HGI SIlverstone we wish you a Merry Christmas and a Happy New Year!

8/10 Udmærket

Carolann

Overnattede 1 nat i december 2023
Svar fra HGI Reception Team den 15. feb. 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

8/10 Udmærket

Terence

Overnattede 1 nat i december 2023
Svar fra Emily - Reception Supervisor den 24. dec. 2023
Thank you so much for taking the time to leave feedback. I am glad to see that you enjoyed your time here at HGI Silverstone. We do hope to welcome you again!

2/10 Forfærdeligt

Alan

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Where do i start think cold Nordic concrete style rooms, albeit heated but bleak. The carpark is still a building site full of diggers and potholes and mud dont wear your best shoes or trousers they will be ruined quickly. The place is clearly not ready for customers yet i guess due to concern about profit opened early yet charging fulll rates. Sadly doesnt end there, a rush job in the rooms with wobbly lamp fittings poor tiling and mastick finish in the bathroom and only cold water from hand basin. In the bedroom we have a deeply uncomfortable hard mattress wobbly lamp fittings and whilst a decent size TV over Half the channels missing on the tv only had normal terrestial. Want me to carry on? Dont sleep on 5th(top) floor as when it rains the rattle on panelled tin roof above your head may keep you awake at night. Great Track view though which i guess we paid a premium for despite it clealry being closed for winter.
Overnattede 1 nat i december 2023
Svar fra HGI Reception Team den 13. dec. 2023
Good morning,I sincerely apologise that we fell short of your expectations. Our car park is unfortunately still under construction, please be assured this is a top priority and is due to be rectified as soon as possible. I am sorry you didn't find the room to your liking, I have passed this onto the relevant departments and I apologise on their behalf. We hope you chose to stay with us again so we can show you our usually very high standards and service. Again please accept our most sincere apologies.

10/10 Fremragende

Anthony

Overnattede 1 nat i december 2023
Svar fra HGI Reception Team den 13. dec. 2023
Hello, Thank you so much for taking the time to leave feedback. We are so glad you enjoyed your stay here at Hilton Garden Inn and we can't wait to welcome you back soon! Kind Regards, HGI Reception Team

10/10 Fremragende

JOANNA

Overnattede 1 nat i december 2023
Svar fra HGI Reception Team den 13. dec. 2023
Good Afternoon, Thank you for taking the time to leave feedback with us. We are so glad you enjoyed your stay here at Hilton Garden Inn and we hope to welcome you back soon! Kind Regards, HGI Reception Team

8/10 Udmærket

Michael

Overnattede 1 nat i november 2023
Svar fra HGI Reception Team den 13. dec. 2023
Good Afternoon, Thank you for taking the time to leave feedback with us. We are so glad you enjoyed your stay here at Hilton Garden Inn and we hope to welcome you back soon! Kind Regards, HGI Reception Team

10/10 Fremragende

Helen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent new hotel. Very helpful staff. Good on site restaurant but would recommend booking in advance as it gets busy. Great room overlooking the track. Car park not finished yet but plenty of acceptable parking.
Overnattede 1 nat i november 2023
Svar fra HGI Silverstone den 1. dec. 2023
Thank you for the excellent review.We are glad your stay at our hotel was an excellent experience , we are looking forward to you being our guest again in the future.

8/10 Udmærket

Christopher

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great venue. Just wish room service didn’t finish at 8pm and could do with a little more diversity in the choice.
Overnattede 1 nat i november 2023
Svar fra HGI Silverstone den 28. nov. 2023
Thank you for your feedback about room service, we will bring this up at our next review .We are glad, that the rest of your stay with us was great.

10/10 Fremragende

Emmy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is absolutely fantastic. The room was extremely clean, modern and comfortable with a safe, air con, shower, huge tv… everything you need! We went to the restaurant for both dinner and breakfast. The dinner was so delicious, I definitely recommend the steak. The view from the hotel is unbelievable. You’re directly over the Silverstone race track. We got a king room with balcony and I cannot recommend getting a room with a balcony enough! If you’re staying here you won’t be disappointed with the balcony view. Also, a huge thank you to Tanice for looking after us. Amazing staff and great stay. Definitely recommend :)
Overnattede 1 nat i november 2023
Svar fra HGI Silverstone den 28. nov. 2023
We are glad you had a fantastic experience at our hotel, we hope you choose us again.

8/10 Udmærket

Nigel

Overnattede 2 nætter i november 2023
Svar fra Emily - Reception Supervisor den 24. dec. 2023
Thank you so much for taking the time to leave feedback. I am glad to see that you enjoyed youtr time at HGI Silverstone. We do hope to welcome you again in the future.

4/10 Dårligt

Carolann

First room flooded and no one offered to dry my clothes just told no maintenance available come to reception and get a new key
Overnattede 1 nat i november 2023
Svar fra HGI Silverstone den 20. nov. 2023
Good Evening, we are sorry that your experience with us was not the best, we hope we can make your next experience with us is a pleasant one.

2/10 Forfærdeligt

Martyn

Overnattede 1 nat i november 2023
Svar fra Louise den 20. nov. 2023
Hello, We are sorry you felt this way about staying here at the Hilton Garden Inn. If you would like to explain more on why you felt like it was a 2/10 we appreciate any feedback. Kind Regards, HGI Reception Team

10/10 Fremragende

Liam

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Consistently good service, comfortable rooms and a nice clear, airy feel
Overnattede 2 nætter i november 2023
Svar fra HGI Silverstone den 18. nov. 2023
Thank you for your lovely review.we hope to see you again soon

8/10 Udmærket

Diane

Overnattede 1 nat i november 2023
Svar fra HGI Silverstone den 18. nov. 2023
Thank you for the feedback on your stay at our hotel.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Stay
Our stay was very pleasant. Very clean, comfortable and cosy. Food very high standard and reasonable pricing. Perfect addition if visiting for a track experience or the museum. Would have liked a little more information in regards to what services the hotel did offer such as room service & other facilities. Overall would visit again and recommend.
Overnattede 1 nat i november 2023
Svar fra Emily den 14. nov. 2023
Thank you for taking the time to review your stay. I'm so glad you enjoyed the experience. I apologise that our reception team did not make you aware of the extra facilities we offer. This has been passed on to the department and we thank you for bringing this to our attention. We hope to welcome you back in the future!

10/10 Fremragende

Matthew

Overnattede 1 nat i november 2023
Svar fra Emily den 14. nov. 2023
Thank you for sharing your feedback, we are glad you enjoyed your stay. We hope to welcome you back in the future!

2/10 Forfærdeligt

John

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Better hotels in the area.
Not good value for money, toilet seat was loose, flexible shower head had more water coming out of the wall than the head itself. Check the room you have booked, I ended up in a disabled room and beware of the room charge plus taxes, what I paid was not what I expected.
Overnattede 1 nat i november 2023
Svar fra Emily den 13. nov. 2023
I apologise that we fell short of your expectations. I hope you give us the opportunity to restore your faith in us. I have passed on your feedback to the relevant departments and I thank you for taking the time to leave a review.